# Kenect - Messaging Platform — user reviews

> 16 indexed App Store user reviews of Kenect by Kenect, LLC, rated 3.80/5 from 68 ratings.

- Source: https://appshunter.io/ios/app/kenect-messaging-platform/id1411647831/reviews
- App overview in markdown: https://appshunter.io/ios/app/kenect-messaging-platform/id1411647831.md
- Rating breakdown: 5★ 42 · 4★ 5 · 3★ 4 · 2★ 2 · 1★ 15

## Most critical reviews (10 lowest-rated)

### 1/5 — Get to work

*2025-02-18*

You’ve got major companies around the world using your product. And this is the best you can do? I am actively losing money because of the notifications problems the app is having. TIME TO GET THE DEVELOPMENT TEAM TO WORK. Right now your product is bad. You know it, we know it. Get to work and fix it!

### 1/5 — Worse than workday

*2025-01-23*

Glitches, doesn’t upload videos, takes days of errors, time consuming

### 1/5 — Constant problems and terrible customer support

*2024-12-10*

Just constant problems. Features they claim to offer but then they don’t work. Then you try and get help and they ignore you for weeks on end. But then they respond as soon as you leave a one star review and try and figure out what it would take to fix the review rather than trying to fix what caused the review in the first place.

### 1/5 — Garbage. Won’t open after update. Notifications don’t work on iPhone. Total garbage.

*2024-03-17*

Junk!! Total garbage!

### 1/5 — Garbage

*2023-10-19*

This app constantly freezes up, takes forever for a message to send, doesn’t always tell me when I get a response (even though I have all notifications on), and numerous times a day when you click on the bubble to type your message, the whole keyboard will go down. Click again, it goes up. Click again to type, back down again. Ridiculous. I’m on the latest update, and nothing I can do to fix these problems besides waiting for you guys to figure out your own bugs.

### 1/5 — Unusable on iPhone 15 Pro Max.

*2023-09-25*

The dynamic island being lower has lowered the tent input box to be unreachable. I can only see the edge. Unable to type message in the app now. Please fix as soon as possible. I know my company isn’t the only one that is dealing with this, and using your app for professional needs.

### 1/5 — My Manager is working me dry

*2022-08-07, version 1.144*

Please send help we have so many text messages.

### 2/5 — Update causing problems

*2020-06-02*

This last update makes it look like messages arent sending when they are so recipient is getting multiple messages. Have tried different networks and cellular all the same result.

### 3/5 — Works okay but notifications do not clear.

*2024-09-08*

Inside the app it says 0 notifications. Close out and low and behold there is still 1 notification. Does not clear. Works but not very well.

### 3/5 — Was a 5 star

*2022-06-08*

App worked awesome now pictures don’t send I’m on iPhone 13 please fix!

## Most praised reviews (6 highest-rated)

### 5/5 — Has been a great business addition

*2025-07-29*

We transferred everything from email communications to text communications overnight. The response times are much faster, there’s no lost or deleted communications, information if easily shared to the correct departments. And it keeps us from having to use our personal phones. Automated replies work great.

### 5/5 — Game Changer

*2025-07-09, version 1.218*

We have been using it for a couple of years now.  It has drastically reduced our response times and call volume.  It’s has increased our efficiency ten fold because we can respond in a meaningful way very quickly

### 5/5 — Kenect

*2023-07-11*

Highly Recommend!

### 5/5 — Fantastic

*2021-03-09*

Super easy to use app, very simple to use and user friendly. I’ve been using Kenect for over two years and I would recommend the company to anybody.

### 5/5 — Great app

*2020-08-01*

Great app but tons of bugs please update.

### 4/5 — Great app but with flaws

*2020-05-20*

I love using this app for work. But I can’t seem to get the notifications to work with my iPhone 11 Pro. I’ve tried everything and I do not receive alerts.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
