# Keno - Casino Keno Games — user reviews > 27 indexed App Store user reviews of Keno by Big Win Casino Games, rated 4.90/5 from 463 ratings. - Source: https://appshunter.io/ios/app/keno-casino-keno-games/id1514076922/reviews - App overview in markdown: https://appshunter.io/ios/app/keno-casino-keno-games/id1514076922.md - Rating breakdown: 5★ 435 · 4★ 18 · 3★ 1 · 2★ 3 · 1★ 6 ## What do users think of Keno? Overall sentiment: mixed **Pros** - 👍 Great graphics - 👍 Good sounds - 👍 Nice selection of themes - 👍 Realistic gameplay - 👍 Fun to play - 👍 Good combo of keno and bingo - 👍 Varied and entertaining games - 👍 Awesome game - 👍 Real Vegas style keno - 👍 Good credits given hourly - 👍 Cool app for keno - 👍 Best keno game on iPhone - 👍 Simulates playing a keno machine - 👍 Comfortable alternative to casino **Cons** - 👎 Freezes during bonuses - 👎 Low rewards for free chips - 👎 Ad watching yields little - 👎 Chips run out quickly - 👎 Santa win feature not opening - 👎 Misspelled 'PLAY' button - 👎 App has no support - 👎 Coins taken away when winning - 👎 Not a real simulation (hot/cold numbers) - 👎 Incorrect jackpot payouts - 👎 Changes ruined the game **Commonly reported bugs** - Game freezes during bonuses - Santa win feature won't open - Misspelled 'PLAY' button - App takes away coins when a win should occur - Incorrect jackpot payouts (negative amounts for large wins) - Hot/cold numbers list not changing (not a real simulation) **Most requested features** - Fix misspelled 'PLAY' button - Improve chip rewards for free chips and ad watching - Ensure correct jackpot payouts for large wins - Fix the 'Santa win' feature - Address the issue of hot/cold numbers not being dynamic ## Newest reviews (7 of 27) ### 5/5 — Real Vegas Style Keno *2021-02-08, version 1.02* Great keno game. Credits given every hour or so. Plays like real Vegas keno. ### 5/5 — Keno *2021-01-26, version 1.02* Great game ### 5/5 — Great game time *2021-01-17, version 1.02* I love how it gives you the hot and cold numbers and it actually stays in real-time work them! ### 5/5 — Keno *2021-01-09, version 1.02* I enjoy playing keno.. it’s easy and I am able to unwind after a long day ... ### 5/5 — Fun for hours *2020-09-27, version 1.02* Lots of variety and fun ### 5/5 — Mr keno *2020-09-23, version 1.02* I worked in Reno Nevada for 13 years This is the best Keno game I’ve ever seen on the iPhone ever thanks for it. ### 5/5 — Playing for me *2020-08-24, version 1.02* This game is really fun it actually simulated playing a keno machine I live in Vegas and is more comfortable than losing a bunch of money in the casino. 5 stars easily ## Most critical reviews (10 lowest-rated) ### 1/5 — Christmas themed *2025-01-05, version 1.06* The game freezes every time I get the bonus I tried uninstalling and reinstalling the game and it just doesn’t work. ### 1/5 — Can’t spell correctly *2023-10-26, version 1.06* So I guess I’m supposed to hit the ‘Paly’ button when I want to draw? ### 1/5 — Changes RUINED it *2023-03-30, version 1.06* I was playing 20-card keno. It was just like in the casino. They RUINED it. Marked all my numbers, and the PLAY button (spelled PALY) wouldn’t light up. Also, before the change, once the numbers were marked on card A, those numbers would appear on subsequent cards. Not anymore. Deleting this DUMB game. ### 1/5 — Don’t Play *2022-04-22, version 1.02* The app has absolutely no support whatsoever, the app takes away coins when a hit is supposed to give coins, I’ve sent dozens of screenshots and dozens of inquiries without getting one single reply back, Apple should look into this and delete and ban apps with no support and apps that are nothing but full of glitches!! THE APP DOESN'T WORK” !!! 😡 ### 1/5 — Not real simulation *2021-02-04, version 1.02* 20 card Keno game does not generate random numbers. The “HOT/COLD” list never changes. Can only win by playing the pre-programmed hot numbers. ### 1/5 — Having fun until... *2020-11-09, version 1.02* I upped my credits to $1000 which came out to a max bet of $200,000. I hit a jackpot that should’ve paid me off at $35 million+, but instead the total read -$35,000+ which is ridiculous. It seems like a few times I’ve won over 10,000 credits with the $5000 credit value it has done the same thing as well. I was enjoying this game up until that very point. I believe that I’d the payoffs go higher than $20,000,000 then it minuses the credits instead of paying it off. If I could I’d give this game 0 stars but to get my point across I’ll have to rate it. ### 2/5 — Love it until *2025-12-14, version 1.06* Love this game but 7 out of 10 bonuses it freezes up and I need to close out and reopen which of course I lost the bonus ### 2/5 — Why won’t my Santa win open I have hit it twice and it won’t let me pick anything *2025-03-02, version 1.06* Can some one help with this? ### 4/5 — The good and the bad *2025-03-03* First the graphics on the machines are really good. No one can deny that. The sounds are good but fairly sparse. Here why it can’t get five stars, it because all the time you wait for free chips and then it barely gives you anything. Unless you have time to watch ad for an hour and even then your not givin much for all the add time. But yeah nice selection lots of themes. Just cheep on chips and they do run out quick. ### 4/5 — Good app overall *2023-11-05, version 1.06* PLAY button misspelled but seems to be a good and like all my favorite games on one app ## Most praised reviews (10 highest-rated) ### 5/5 — The best *2025-03-03, version 1.06* Bombdotcom ### 5/5 — rvw *2025-02-06, version 1.06* great and fun game ### 5/5 — Best keno *2024-08-11, version 1.06* Love it. Hits often enough. But not too much very realistic ### 5/5 — Fun game *2024-06-12, version 1.06* Fun and realistic. ### 5/5 — Great game *2024-04-21, version 1.06* Fun to play ### 5/5 — Great games l *2024-03-29, version 1.06* Games are lots of fun ### 5/5 — Great game *2023-10-21, version 1.06* Love playing keno and bingo. Great combo. ### 5/5 — Varied and entertaining *2022-03-16, version 1.02* Good fun! Lots of games! ### 5/5 — fun *2021-12-05, version 1.02* cool app for keno :D ### 5/5 — Awesome game *2021-03-24, version 1.02* Awesome game! I'm having lots of fun playing it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-15.*