# Kensa Heat Pumps — user reviews

> 5 indexed App Store user reviews of Kensa Heat Pumps by Kensa Heat Pumps Ltd.

- Source: https://appshunter.io/ios/app/kensa-heat-pumps/id1559369618/reviews
- App overview in markdown: https://appshunter.io/ios/app/kensa-heat-pumps/id1559369618.md

## Most critical reviews (5 lowest-rated)

### 1/5 — Won’t connect

*2021-11-21, version 1.1.5*

This app doesn’t seem to connect to my shoebox either by QR or the Wi-Fi details on the box

### 2/5 — Only allows direct connection

*2023-11-07, version 1.2.2*

Would be much more useful if you could connect remotely or over your home Wi-Fi . This currently only allows you a direct ‘access point’ connection which basically means you need to be stood in front of your heat pump. So if you have an Evo you may as well just use the built in screen! 
I believe an update is in the pipeline for much improved functionality ?

### 2/5 — Saving login (2)

*2023-01-10, version 1.2.0*

Entirely agree with the previous reviewer’s sentiments and comments. Without ease of use there seems little advantage in having the app. Even initial connection was not intuitive and required a second reading of the pump controller manual. Time for a decent upgrade to the app I reckon

### 3/5 — Saving log in

*2022-12-12, version 1.2.0*

It would be good if we could change the login details.Or at least have the option to save the details.

### 4/5 — Web connection pls

*2024-12-17, version 1.2.2*

Would be great if this could be web enabled so Kensa technical support and users can log in remotely to monitor performance/remedy any issues.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-28.*