# Kensington Tours (Legacy) — user reviews

> 11 indexed App Store user reviews of Kensington Tours (Legacy) by Kensington Tours Ltd., rated 2.19/5 from 16 ratings.

- Source: https://appshunter.io/ios/app/kensington-tours-legacy/id1375503479/reviews
- App overview in markdown: https://appshunter.io/ios/app/kensington-tours-legacy/id1375503479.md
- Rating breakdown: 5★ 3 · 4★ 1 · 3★ 1 · 2★ 2 · 1★ 9

## Most critical reviews (10 lowest-rated)

### 1/5 — FIX YOUR APP

*2024-12-10*

This is a good touring company but very expensive!  So your app should be top notch and easy to use! Please fix it!

### 1/5 — Sized improperly

*2024-11-18*

Cannot log in an iPhone SE because not all the fields are displayed.

### 1/5 — Terrible app

*2024-11-10*

You can’t even log in on the home page because it’s not sized properly. I can only enter my trip ID and my first name. I can’t access the last name box. Really pathetic.

### 1/5 — Unable to see tours

*2024-10-17*

I downloaded the app and I added the trip confirmation app. It came up one time but now when I want to go into it again you can’t touch the button to open it. It could be because I have a brand new phone, but it’s quite frustrating.

### 1/5 — Very buggy and not loading

*2024-08-26*

The app doesn’t load the trip -just keeps spinning and then returning to screen to add trip!  This needs immediate attention!

### 1/5 — No Good

*2024-06-03*

This app will not even bring up my trip. I was not able to make payments from the app and it’s blank when I try to bring up my trip. Disappointed!

### 1/5 — Does not work

*2024-05-08*

The app works great in the USA but once we began our trip in Asia it would not load. Basically useless.

### 2/5 — Decent interface, terrible loading

*2024-06-07*

When it works, it's not bad. Unfortunately, seems like it has issues loading my tour (aka it's primary functionality). So... Basically useless.

### 2/5 — Frustrating

*2023-01-27*

This app is frustrating to use. Despite settings to automatically update tour information, it does not. When I get it updated, my tour disappears and cannot be reloaded without removing the app and reinstalling from App Store.

### 3/5 — Needs offline capability

*2024-08-04*

When on a tour, the ability to have downloaded the itinerary and have it available offline would be super helpful. The requirement to be online is very frustrating.

## Most praised reviews (1 highest-rated)

### 5/5 — Very easy to have in hand

*2019-12-19*

Having our important numbers and itinerary to pull up in the App is just so easy for us.  Very handy and smooth to navigate.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*