# Kentucky Lottery Official App — user reviews > 494 indexed App Store user reviews of Kentucky Lottery Official App by Kentucky Lottery Corporation, rated 4.50/5 from 31,794 ratings. - Source: https://appshunter.io/ios/app/kentucky-lottery-official-app/id1151900839/reviews - App overview in markdown: https://appshunter.io/ios/app/kentucky-lottery-official-app/id1151900839.md - Rating breakdown: 5★ 25,325 · 4★ 2,224 · 3★ 1,058 · 2★ 574 · 1★ 2,613 ## What do users think of Kentucky Lottery Official App? Overall sentiment: negative **Pros** - 🚀 Convenient to play from home - 💰 Occasional big wins - 🤑 Chance to win money **Cons** - 🐛 Frequent crashes and bugs - 🤔 Questionable game fairness - 🤷‍♀️ Unreliable location detection - 💸 Takes money without paying out - 🤬 Poor customer support **Commonly reported bugs** - Randomly logs out users mid-game - Inaccurate location detection - Glitches preventing ticket purchases **Most requested features** - Easier ticket history and winning number lookup - Allow scanning tickets without login - Improve transaction logging and payouts ## Newest reviews (15 of 494) ### 3/5 — Good slots but customer service is rude as hell *2026-08-18, version 7.4.0* Won over a thousand called to claim the guy on the phone mad as hell like I just took his money no hi or hello. Other than that the app is good just claiming it is a stress to go through. ### 3/5 — The app isn’t letting me play instant games *2026-08-18, version 7.4.0* I enjoy the website I have won over 2-3k but the app won’t let me play instant games. I went on the website this morning and put it $30 and have won over $370 this morning but then I went to my app and tried to play instant games and haven’t been able to get through to the game I keep getting error code FT 011 ### 2/5 — Need to fix the bugs *2026-08-17, version 7.4.0* App runs slow, gets stuck way too much, error messages constantly and the app lags. ### 2/5 — Never know *2026-08-13, version 7.4.0* Doesn’t always work! ### 2/5 — Latest update *2026-08-12, version 7.4.0* The most current update is not working properly. I cannot access several of the games. ### 3/5 — Log in issues *2026-08-12, version 7.4.0* The website it’s decent but I always have issues with the log in won’t recognize or reset password! This has been years so I’m always changing my password! ### 3/5 — Fun club *2026-08-10, version 7.3.1* I keep getting locked out of my funclub@kylottery. I have had it reset so many times.why does this keep happening? ### 2/5 — Sound lost with last update *2026-07-22, version 7.3.1* No sound ### 1/5 — Garbage *2026-07-19, version 7.3.1* Save your time and money this is a waste of ### 4/5 — I love this quick reference ❤️ *2026-07-16, version 7.3.1* This makes it easier to refer back to previously. Over the past few months I have not been winning.Word is out that with the computer picks there is algorithm that knows what numbers have been picked & therefore it generates more numbers that have not been picked.I sincerely hope this is not true.Bring back the ball drops. ### 1/5 — Stay Away! *2026-07-15, version 7.3.1* Yes it will take your money. Please save whatever you think you were going to deposit. Low value wins, and games that were done with a room template IQ. Warning you will lose, if not everything you decide to deposit. You’ve been warned. ### 1/5 — Newbie *2026-07-12, version 7.3.1* Not easy to use and not working right. Very difficult. We tried to purchase powerball tickets for tonight was not able so got in car and drove to store to buy tickets. ### 1/5 — Lose lose lose *2026-07-10, version 7.3.1* Save your money, the wins are few and far between and have gotten way smaller than they were in the past. ### 1/5 — Legal stealing *2026-07-09, version 7.3.1* Your pick 3/4 aren’t paying out anything over the last 6 months! Based on what’s played by players vs what you’re paying out! I see another big bonus is coming to top brass this year! Do the right thing and stop flaunting scholarships to hide the fact you’re making a killing while the rest of us struggle to even win a single bet because the computer has already generated a payout if it comes up. You’re holding everyone down! ### 4/5 — Fun app *2026-07-04, version 7.3.1* Fun app, only reason for 4 stars is because there a certain amount of “try” attempts? Think for some people it would be fun to just take there mind off money side for instant play and just play for fun on the free mode but after like 20 or so plays, it says error 1049 maximum attempts. ## Most critical reviews (10 lowest-rated) ### 1/5 — Sound lost with last update *2026-08-23, version 7.4.0* No sound ### 1/5 — Never win! Garbage game play! *2026-08-15, version 7.4.0* If you play this for the slot machines just toss your money in trash! 1000$ plus dollars, and I have never won! This is the biggest scam ever made with the same people like the lottery it’s self always showing up as winners! It needs to be investigated for fraud at this point it has gotten so that bad. 2nd time playing/ commenting. Just dropped another 3000$ the most I won was 24$. This is a joke of an app. I would have more fun running naked on fire through a mine field! Just dumb! Will not be a third time! Save you money for casinos in Mississippi, at least that let you play longer, and give a little back with free drinks! ### 1/5 — New update *2026-08-11, version 7.4.0* Since updating the app I am no longer able to access my account. Wish I could go back to the old version 🤦🏻‍♀️ ### 1/5 — App sucks *2026-08-11, version 7.3.1* Keep getting “error” when trying to checkout. System continues to kick me out over and over. ### 1/5 — I think these numbers are rigged *2026-08-07, version 7.3.1* I think the computer voids winning numbers ### 1/5 — Unable to buy ticket *2026-08-03, version 7.3.1* Bad ### 1/5 — Quick pick *2026-08-03, version 7.3.1* It’s sad all the people that win already have money and wealth but those who need it is giving more money to the already well off ### 1/5 — FG *2026-07-29, version 7.3.1* Sure seems like the Kentucky lottery is not paying out very much these days. ### 1/5 — Don't buy in cart *2026-07-24, version 7.3.1* When you press on confirm vs cart you may but twice! ### 1/5 — Passwords *2026-07-21, version 7.3.1* Ever changing password requirements makes the app unfriendly. Why is it so difficult to use the scan a ticket feature? I have to go through the “one-time” emailed code every single time I try to log in. ## Most praised reviews (10 highest-rated) ### 5/5 — D.Berry *2026-08-21, version 7.4.0* I love that I can play one my phone and I do not have to leave my house ### 5/5 — Fun site *2026-07-20, version 7.3.1* Easy to navigate ### 5/5 — Excelente *2026-07-10, version 7.3.1* 🎊🎊🎊 ### 5/5 — Ky Lottery Review *2026-07-06, version 7.3.1* I love the app it it easy to use you can check for the winning numbers or play the games even check the payouts and what’s left to win on the scratch offs ### 5/5 — Home Of The Kentucky Lottery *2026-06-30, version 7.3.1* It’s so fun and convenient. And can play right from home. And don’t have to spend extra money for gas with gas prices being so high. Can’t wait to see millions in my account one day. What a joyous day that will be. Thanks for allowing me to right a review. ### 5/5 — KY Lottery App *2026-05-27, version 7.3.0* I thoroughly enjoy Kentucky’s lottery app! The only change I wish they would make is to allow people to login to their accounts even when out of state and play! ### 5/5 — Fun and Easy *2026-05-01, version 7.3.0* Whether I win or I lose, I just enjoy playing on this app going around and looking at stuff. I really like the ability to scan all my tickets. I have this habit where I like to just scratch off the bottom of my scratchers and scan them so I’ll be surprised by if I win and how much I get.. ### 5/5 — Love the app *2026-04-28, version 7.3.0* Love that I can play online when I don’t feel like driving to the store ### 5/5 — Love the app so much easier than back and forth to a convenient store and more prices with bonuses *2026-04-23, version 7.3.0* Love KY Lotto Games many different ways to play and I can get on when I want to play ### 5/5 — Great app *2026-04-04, version 7.3.0* Fun easy application to use straight forward just need to let us win a bit more haha! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*