# Kentucky Power — Pay bill, report outage & more

> Mobile utility app for managing accounts and reporting power outages. (iPhone/iPad app by American Electric Power Service Corporation.)

- Source: https://appshunter.io/ios/app/kentucky-power/id1263465501 (this page in markdown: same URL + `.md`)
- Developer: [American Electric Power Service Corporation](https://appshunter.io/developer/655650238)
- Category: Utilities, Productivity
- Price: Free
- Rating: 3.50/5 from 34 App Store ratings · 7 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 36 MB
- Languages: English
- Released: 2017-12-13
- Data updated: 2026-06-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/kentucky-power/id1263465501/reviews.md

## What is Kentucky Power?

Welcome to a better way to manage your account with our mobile app. You can report an outage, check outage status, manage your accounts and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips.

Features include:

OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress
- Easy access to view outage maps in your area

ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*
- Switch between multiple accounts

*Logging into the Kentucky Power app requires an active account that is registered online at KentuckyPower.com

## Key features

- Report power outages
- Check outage status
- Track restoration progress
- View outage maps
- Manage multiple accounts
- Remember me login feature

## Recent user reviews (7 of 7)

All indexed reviews: https://appshunter.io/ios/app/kentucky-power/id1263465501/reviews.md

### 3/5 — To High

*2025-09-11*

I never know what to expect when I check my Bill. It’s like I’m getting ready to either be happy or be mad!!! No matter what I do to try and save Energy it NEVER works!!! I just gave up on trying…it is what it is…right??? 🥱🥹😣

### 1/5 — No more energy usage charts

*2025-01-16*

Removed functionality

### 1/5 — Crap don’t work!

*2021-05-12*

Worked alright for a bit. One day facial recognition didn't work and prompted me to sign in. After having to reset pass. Now says oops info cant be loaded. Called customer service who claims issue was sent to IT staff. Said I would be contacted... never have.

### 1/5 — App suddenly started crashing.

*2021-02-01*

Cannot login. Appears to be an issue on the developers side

### 1/5 — Kentucky power

*2021-01-27*

Hasn’t been working in months.

### 1/5 — Not working

*2021-01-14*

You guys realize this app had been messed up for like a month now

### 3/5 — Needs little more improvement

*2018-07-19*

Most other utilities apps on phone offers faster bill pay, but AEP it still sends us to billmatrix and customers like myself have to input every information including our account number which should automatically appear. This is a big deal which would have resulted 5 stars but honest feedback was needed. This is a good app especially for account information and outages.

## Frequently asked questions about Kentucky Power

### What can I do with the Kentucky Power app?

The Kentucky Power app allows you to report power outages, check their status and restoration progress, view outage maps, and manage your utility accounts. It also features a 'Remember me' option to simplify logging in.

### How do I report a power outage using the Kentucky Power app?

To report an outage, simply open the Kentucky Power app and navigate to the 'Outage Information' section. There you will find an option to report a new power outage.

### Can I manage multiple accounts with the Kentucky Power app?

Yes, the Kentucky Power app supports managing multiple accounts. You can easily switch between different accounts within the app for your convenience.

### Is the Kentucky Power app free to download and use?

Yes, the Kentucky Power app is available for free download and use. It does not have any associated costs for basic functionality.

### What devices is the Kentucky Power app compatible with?

The Kentucky Power app is currently supported on iPhones and iPods. It is designed for iOS devices.

### How often is the Kentucky Power app updated?

The Kentucky Power app was last updated on April 2, 2026, with version 1.19.14. Updates typically include bug fixes and feature enhancements to improve user experience.

### What is the age rating for the Kentucky Power app?

The Kentucky Power app has an age rating of 4+. This indicates it is suitable for users aged 4 and above.

### Does the Kentucky Power app require an online account to log in?

Yes, logging into the Kentucky Power app requires an active account that is registered online at KentuckyPower.com. This ensures secure access to your account information.

## Version history (last 5 releases)

### 1.19.17 — 2026-06-18

Enhancements to outage reporting and expanded access to request outage verification letters.

### 1.19.16 — 2026-05-21

Updated messaging to clarify the difference between updating saved payment methods for one-time payments and recurring (autopay) payments.

### 1.19.15 — 2026-04-27

This release includes bug fixes and performance enhancements.

### 1.19.14 — 2026-04-02

Users can now navigate between multiple bills without needing to refresh or restart their session.

### 1.19.13 — 2026-03-19

This release includes enhancements that make it easier to view your bill and update your preferences. We've also strengthened our password requirements to help keep your account even more secure.

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## More apps by American Electric Power Service Corporation

- [AEP Ohio](https://appshunter.io/ios/app/aep-ohio/id1262399061)
- [Appalachian Power](https://appshunter.io/ios/app/appalachian-power/id1263463780)
- [AEP Texas](https://appshunter.io/ios/app/aep-texas/id1263464775)
- [Indiana Michigan Power](https://appshunter.io/ios/app/indiana-michigan-power/id1263465059)
- [SWEPCO](https://appshunter.io/ios/app/swepco/id1263569347)

All apps by American Electric Power Service Corporation: https://appshunter.io/developer/655650238

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-21.*