# Keoride NSW > On-demand bus booking and real-time tracking for local travel. (iPhone/iPad app by Via Transportation, Inc..) - Source: https://appshunter.io/ios/app/keoride-nsw/id1351762596 (this page in markdown: same URL + `.md`) - Developer: [Via Transportation, Inc.](https://appshunter.io/developer/657777018) - Category: Travel, Navigation - Price: Free - Rating: 4.90/5 from 7 App Store ratings · 53 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 134 MB - Languages: American English - Released: 2018-03-20 - Data updated: 2026-08-27 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/keoride-nsw/id1351762596/reviews.md ## What is Keoride NSW? The Keoride NSW app enables you to book a bus to and from anywhere within the “on demand” area. Keoride NSW guarantees you a convenient and more personalised travel experience in and around your local community. With the app you will be able to select your pick up location, tell us where you want to go, and track your bus so you know when to head to the pick up location. Keoride NSW is proudly operated by Keolis Downer and powered by Via. Is Keoride NSW available in your area? Check the app to find out, or go to https://www.keoride.com.au/. A new way to travel Keoride NSW matches customers with others going in the same direction via a customised and flexible route. Sophisticated technology coordinates your trip, picking you up from near your home, or a convenient location nearby, and taking you to where you want to go within the “on demand” area. Ride now or later You can book rides on-demand or pre-schedule them up to three months in advance. Minimal wait-times On average, a vehicle will come in minutes, and you'll always get an estimate of your pickup ETA before booking. You can also track your bus in real-time in the app. Try Keoride NSW, a new way to travel. Love our app? Please rate us! Questions? Email us at Sydney - northernbeaches@keolisdowner.com.au South Australia - SAondemand@keolisdowner.com.au ## Key features - On-demand bus booking - Select pickup and drop-off locations - Real-time bus tracking - Pre-schedule rides - Personalized travel experience - Flexible routing ## Recent user reviews (10 of 53) All indexed reviews: https://appshunter.io/ios/app/keoride-nsw/id1351762596/reviews.md ### 1/5 — Unable to book *2026-02-04, version 4.26.4* The Keoride app does not function properly for bookings. The map repeatedly shows “outside service area” despite Keoride operating multiple times daily between Mona Vale and the Bayview Peninsula Gardens retirement village. As a result, elderly residents are unable to book via the app and are forced to rely on phone bookings as their only option. Unfortunately, staff have been rude and unhelpful when this issue has been raised. ### 1/5 — App not working *2026-01-27, version 4.26.2* App not opening. Tried uninstalling and reinstalling- didn’t work ### 1/5 — Poor communication via app *2026-01-26, version 4.26.2* Poor app: the app does not say WHERE I’m being picked up- what street number. It just gives a map with buildings without numbers. I waited at the place I’d been picked up from my home in the past, then got notifications I couldn’t respond to asking where I was. So coy in an uncute way- let’s play hide and seek at 6:30 in the morning! This makes the system very inefficient and frustrating for both parties- and the people delayed down the line. Just tell me the street number I’m being picked up at please and I’ll be there. Also give me the option to communicate with someone in real time. This could have been avoided if the app was more intuitive and communicative. This is a review of the app, not the drivers or ondemand transport Keoride offers. ### 5/5 — Great service + great driver *2025-11-06, version 4.20.4* Simon was very friendly and dropped us off at a convenient spot ### 3/5 — what happened?? *2025-07-08, version 4.20.4* not a fan of the new update. when i cancel rides (no matter how early) i do not get money back. usually this is not an issue as i can understand why it would be difficult for the app/drivers. however, with the new update, i have accidentally clicked on the “book this ride” button for a ride i do not want, and even if i cancel the ride while it is still “processing” it takes my money. i love keo usually but its not sustainable for me to be wasting ≈$10 a week if this isnt a charity ### 1/5 — Changed app from SA to NSW *2025-07-05, version 4.20.4* If Keoride has just been introduced in NSW and you’ve recycled the SA app and changed the name for the positive reviews (you did) that is extremely deceptive and scummy behaviour. The NSW service or navigation might not be good and you’ve tricked people. ### 1/5 — Unreliable *2025-05-18, version 4.17.109* Keoride is a real gamble whether it actually shows up or not, doesn’t matter if you book days in advance. The worst part - Keoride doesn’t let you know it is not coming until after it’s 15 minutes late from pickup time, meaning you wait and miss other transport options like the bus. ### 2/5 — fall off of the century *2025-03-04, version 4.17.4* Became unusuable over night consistently 45 minute and over waits for every lift, often coming late even after that. Used to be efficient but is now completely inconsistent has gotten even worse, lucky if you get a ride at all ### 5/5 — Great service *2025-02-27, version 4.17.4* The app is easy to use and updates easily and frequently with all the info you need and the service is 2nd to none! ### 3/5 — App not accurate *2025-02-10, version 4.17.4* Wasn’t able to book my ride all the way home because it said my place was out of range. Where in fact it is. ## Frequently asked questions about Keoride NSW ### What does Keoride NSW do? Keoride NSW is a mobile application that allows users to book on-demand bus rides within a specified service area. It provides a convenient and personalized way to travel locally by letting you select your pickup and destination, track your bus in real-time, and even schedule rides in advance. ### How do I book a ride with Keoride NSW? To book a ride, open the app and select your desired pickup location and where you want to go within the 'on demand' area. The app will then match you with a suitable route and provide an estimated pickup time. You can book immediately or schedule your ride up to three months ahead. ### Is Keoride NSW free to use? The Keoride NSW app itself is free to download and use for booking rides. While the description mentions ads, it does not specify any direct costs for booking rides, suggesting a 'free with in-app purchases' or 'ad-supported' model for the service itself. ### Can I schedule rides in advance with Keoride NSW? Yes, Keoride NSW allows you to book rides either on-demand for immediate travel or to pre-schedule them up to three months in advance. This flexibility ensures you can plan your local transportation needs ahead of time. ### Where is Keoride NSW available? Keoride NSW operates within a specific 'on demand' area. To check if the service is available in your location, you can consult the app directly or visit the official Keoride website at https://www.keoride.com.au/. ## Version history (last 5 releases) ### 4.29.1 — 2026-08-25 Performance improvements and bug fixes ### 4.26.10 — 2026-03-04 Performance improvements and bug fixes ### 4.26.4 — 2026-02-03 Performance improvements and bug fixes ### 4.26.3 — 2026-01-30 Performance improvements and bug fixes. ### 4.26.2 — 2026-01-22 Performance improvements and bug fixes. ## Apps similar to Keoride NSW | App | Rating | Price | Category | | --- | --- | --- | --- | | [NextThere](https://appshunter.io/ios/app/nextthere/id870393074) | 4.5 (72) | Free | Travel | | [CAMPS: Camping Australia Wide](https://appshunter.io/ios/app/camps-camping-australia-wide/id537864549) | 3.9 (8) | Free | Travel | | [Adelaide Metro Buy & Go](https://appshunter.io/ios/app/adelaide-metro-buy-and-go/id1624406203) | — | Free | Travel | | [Abroadly](https://appshunter.io/ios/app/abroadly/id6446109912) | 5.0 (1) | Free | Travel | | [The 88th Day](https://appshunter.io/ios/app/the-88th-day/id1478490767) | 5.0 (6) | Free | Travel | | [Trip Planner - NSW & Sydney](https://appshunter.io/ios/app/trip-planner-nsw-and-sydney/id1457145842) | 2.8 (13) | Free | Travel | ## More apps by Via Transportation, Inc. - [Via — smarter mobility.](https://appshunter.io/ios/app/via-smarter-mobility/id657777015) - [Via Driver](https://appshunter.io/ios/app/via-driver/id1121194508) - [ArrivaClick - Powered by Via](https://appshunter.io/ios/app/arrivaclick-powered-by-via/id1200453687) - [Newcastle Transport On Demand](https://appshunter.io/ios/app/newcastle-transport-on-demand/id1329380356) - [Shuttle - powered by Via](https://appshunter.io/ios/app/shuttle-powered-by-via/id1409632394) All apps by Via Transportation, Inc.: https://appshunter.io/developer/657777018 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*