# Kerala Matrimony-Matrimony App — user reviews > 132 indexed App Store user reviews of Kerala Matrimony by Matrimony.com Ltd, rated 5.00/5 from 24 ratings. - Source: https://appshunter.io/ios/app/kerala-matrimony-matrimony-app/id1044248685/reviews - App overview in markdown: https://appshunter.io/ios/app/kerala-matrimony-matrimony-app/id1044248685.md - Rating breakdown: 5★ 23 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (18 of 132) ### 4/5 — perfect *2026-07-12, version 13* Ntg to say ✨ ### 2/5 — The app has so many bug and is very frustrating *2026-02-20* The app has bugs: - Clicking on button doesn’t works as matter of fact anywhere on the screen most time clicks doesn’t work. - the back button doesn’t work - the app also get hangs, basically doesn’t react at all. - The matches are very poor. **Developer response:** Hi Jovin Mathew, our apologies! It looks like we might need more details to understand the issue clearly and resolve it. Please write to us at ios@matrimony.com along with your Matrimony ID. Regards, Team Matrimony. ### 1/5 — Very bad experience *2026-02-04* In the beginning they said me to 3600 for membership after paying they said there is a class you only paid 3600 so you are lower class if you want to upgrade to another class pay more money. I decided not to pay for such a discrimination. Now one of their executive called me regarding renewing membership as my 3 months premium is over. And that guy insulted me . Kerala matrimony is completely fraud. **Developer response:** Dear Customer, we are disappointed to know that your experience with our app was not satisfactory. To investigate and rectify the issue, please do share your Matrimony ID at ios@matrimony.com. ### 1/5 — Money minded *2026-01-22* Worst app and worst service ever they will keep on sending requests and once u are a full member u need to pay for each and every service , they are linked to divorce matrimony app they keep on sending messages and request , when u become a full member, that’s it . Waste of money . **Developer response:** Hi Jojan M, we are sorry to know that your experience with our app was not satisfactory. To rectify this, we would need more details. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony. ### 1/5 — Frequent Freezing and Repeated Login Issues *2026-01-13* The app freezes very frequently, which makes it frustrating to use. On top of that, every time I close the app and reopen it, I’m forced to log in again using a password or OTP. This is inconvenient and not a good user experience. Please work on fixing the freezing issues and improve session handling. **Developer response:** Hi Customer, our apologies! It looks like, we might need more details to understand the issue clearly and resolve it. Please write to us at ios@matrimony.com along with your Matrimony ID. Regards, Team Matrimony. ### 1/5 — Immature UI & UX & scam assisted service *2025-12-06, version 12.1* Imagine paying 60k + for subscriptions and getting an app with loading & login issues also there assisted service is scam ### 1/5 — Worst App *2025-11-27, version 12.1* Don’t download this app and if u download don’t go for paid membership. ### 1/5 — Serious Issues With Your Application — Needs Immediate Fix *2025-11-18, version 12.1* When I open your application, there are many bugs every time. The app closes automatically very often, so I cannot use it properly. Also, it repeatedly asks me to log in, enter my mobile number, and submit the OTP. Please fix these issues because the application is not functioning well. ### 1/5 — Bad user experience *2025-11-17, version 12.1* I am required to login into this app very frequently which is very frustrating. The daily recommendation feature does not work as expected. Any messages that I receive from potential matches are notified late. The matches that i get via email does not open the correct profile when clicked. This apps seems to be developed by a college intern. ### 1/5 — Bug *2025-11-12* Very bad app. It gets logged out all the time. The customer care keep on calling us when premium is over but when there is a issue we have to stay on line for 30- 40 mins to get the call connected and still the issue wont be resolved **Developer response:** Hello, we regret the inconvenience caused. To rectify this, we would need more details of your issue. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony. ### 1/5 — Money lost *2025-10-31, version 12.1* Money lost ### 1/5 — Money minded *2025-10-27, version 12.1* Worst app and worst service ever they will keep on sending requests and once u are a full member u need to pay for each and every service , they are linked to divorce matrimony app they keep on sending messages and request , when u become a full member, that’s it . Worst of money . ### 1/5 — Absolutely RUBBISH SERVICE *2025-10-13* The so called customer service personnel’s do not understand even basic English, no communication skills and will NEVER, EVER connect you to the senior team member ( whom I assume would have reasonable knowledge) .. I was made to hold on to the phone for more than 10 minutes in more than 4 occasions and my questions are still not answered, and as soon as the call gets disconnected I get an SMS stating that my query has been resolved 🤔 PATHETIC PATHETIC service…. **Developer response:** Dear kutty, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at ios@matrimony.com. ### 2/5 — Waste and useless app *2025-10-05, version 12.1* Such a fake matrimony.When a person is from Thiruvananthapuram, they only provide alliance in North kerala.Then after the validity period end they provide one profile from Thiruvananthapuram. Such a waste and useless. I will not recommend this app at all.This is my third renewal. ### 1/5 — Lund fakir app *2025-10-04, version 12.1* Absolute pathetic app UI and back end which has Alzheimer says that he can’t remember the login initials, which was put in the morning an hour back ### 1/5 — Waste of time and money *2025-09-26* They used to tell they have 1Lakh+ options, After paying soo much money I didn’t see that Profiles are not having photo, no proper biodata And those assistants are utter nonsense **Developer response:** Hi Nandhitha vaikath, we are sorry to know that your experience with our app was not satisfactory. To rectify this, we would need more details. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony. ### 1/5 — Horrible *2025-09-12, version 12.1* Stupid app logout automatically ### 1/5 — Horrible *2025-09-10* This app is terrible , frequent glitches, poor user interface, pointless do not download. The developers will not fix instead they will just reply with email for more details **Developer response:** Hey Jo, we apologise for the inconvenience caused. To investigate further, we need some more information on the issue. So please send us a screenshot along with your Matrimony ID to ios@matrimony.com. Thanks. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst Matrimony App I’ve Used *2026-07-18* This is, without a doubt, one of the most frustrating apps I’ve ever used. The app is painfully slow, barely refreshes properly, and keeps showing the same profiles over and over again as if there are no new users. The interface feels poorly thought out, with options scattered randomly, making even basic navigation unnecessarily difficult. It honestly feels like a rushed, unfinished product rather than a premium matrimonial platform. The biggest disappointment is that we paid for a premium subscription expecting a quality service. Instead, we got an app that constantly wastes our time. By the time a page loads, a traditional marriage broker could probably have found us a suitable match. For the amount Kerala Matrimony charges, this level of performance is unacceptable. Premium users deserve a reliable, polished experience not an app that feels like it was launched without proper testing. Save your money unless they seriously improve the app’s speed, stability, and user experience. **Developer response:** Hi, we are sorry to know that your experience with our app was not satisfactory. To rectify this, we would need more details. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony. ### 1/5 — Scam *2026-07-01* "I am extremely disappointed with their service. Despite paying for the Prime Gold package, I did not receive relevant profiles from my preferred locations. I was only shown a limited number of profiles for three months, with no new additions. Furthermore, many of the 'verified' profiles turned out to be inactive or already married. When I contacted customer support, they suggested I upgrade to a higher package to get assistance, which is unacceptable. Do not trust this service." **Developer response:** Hi Indralal, we regret the inconvenience caused. The matches you receive are based on the partner preference set by you on the profile. Please edit the partner preferences criteria to view matches based on your preferences. For further assistance, write to us at ios@matrimony.com. ### 1/5 — App *2026-06-18, version 12.1* Worst app,all fraud people contacting ,no privacy ### 1/5 — Bug *2026-06-03, version 12.1* Full bug not able to register as religion can’t select without that it is not allowing to resister ### 1/5 — Worst app *2026-05-29, version 12.1* Unable to create a new account. Its showing need verification call customer support. Im trying from yesterday, no response from call. No call back. Worst behaviour ### 1/5 — Poor app experience on iphone *2026-05-20* The app logs out automatically everyday and have to login again and freezes in between too often. **Developer response:** Hello Zenithkannan, regret the inconvenience caused. To rectify this, we would need more details of your issue. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony. ### 1/5 — Disappointing Experience with Poor Support and Platform Integrity *2026-04-16* This is one of the most poorly designed applications I have come across. Even when attempting to reach customer support regarding issues clearly originating from their end, the response has been dismissive and unhelpful. When I tried to explain a bug I encountered, there was no willingness to acknowledge or address it. Based on my experience, I would strongly advise against using this platform. The overall environment does not feel safe or purpose-driven. A significant number of users appear to misuse the platform for casual interactions rather than genuine matchmaking. I would particularly caution women to be mindful before investing their time here, as the experience may not meet expectations. **Developer response:** Dear Nandini Kamaraj, we regret the inconvenience caused. To rectify this, we would need more details of your issue. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony. ### 1/5 — Scam *2026-03-13* I’m very disappointed with my experience on the app. When I purchased Prime, I barely received any matches. However, right after my Prime subscription expired, the app suddenly started showing that I have many matches and is now asking me to restart Prime to view them. This makes the experience feel misleading and gives the impression that matches are being restricted while the subscription is active just to encourage another purchase. I expected a fair and transparent service when paying for Prime. The app experience was very unsatisfactory. **Developer response:** Dear, we are sorry to know that your experience with our app was not satisfactory. To rectify this, we would need more details. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony. ### 1/5 — Terrible *2026-02-24, version 12.1* Every time when i try to log in its asking for otp terrible app i have paid around 12k even though i called the customer care nobody is answering the call ### 1/5 — Horrible assisted service *2026-02-05* I have taken assisted service from kerala matrimony and it costed me almost 20k for 3 months. The relationship manager made me take it at night 11. And i was assured complete service. And after the payment i had to go behind the RM to get profiles and get a call from the RM for 3 months. The funniest part is you pay the money but you dont get to call the “Relationship Manager”. Its always at their time and convenience. Its all a huge scam. I lpst my energy and mental health running behind the RM. I was promised that my membership will be extended as they couldnt provide the services for few days. Saying some lame excuses. But once the 90 days are done, you wont get the trace of them. They wont even contact you or get the feedback of the profiles which is already connected. If yoy miss their call you have to wait for another 2-4 days for their call. Only if you force them. If you dont message them they wont even look you back. Please donot fall for this assisted service scam. Its just them getting money from you. **Developer response:** Hello Hemanth, regret the inconvenience caused. To rectify this, we would need more details of your issue. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony. ## Most praised reviews (10 highest-rated) ### 5/5 — Good *2026-05-07, version 12.1* Good ### 5/5 — Useful *2025-11-15, version 12.1* Very useful ### 5/5 — Good service *2025-03-11, version 12.1* Nice ### 5/5 — Very helpful app!!!! *2025-03-09, version 12.1* This is very genuine and very helpful app. ### 5/5 — Useful *2025-03-04, version 12.1* Good and useful ### 5/5 — Good app *2025-02-27, version 12.1* Very good 5 star ### 5/5 — I found my partner *2025-02-04* I found partner for me as well as my brother through this app! Very thankful!! **Developer response:** Hi Amrutha, thank you for the rating. If you like to suggest a feature or an improvement to the app, please write to us at ios@matrimony.com. Meanwhile, we request to kindly refer to and exercise details as shared in our Bharat matrimony guidelines (https://shorturl.at/S7aR6) and Community matrimony guidelines (https://shorturl.at/omU9r). ### 5/5 — Very good *2025-01-23, version 12.1* Very useful agency in matrimony ### 5/5 — Very Good service *2024-12-04* Highly recommended matrimony App 👍 **Developer response:** Hello, you made our day with your rating. We are delighted to know that you loved our app. Thank you for encouraging us. ### 5/5 — App review *2024-09-02, version 12.0* Nice platform to find your life partner --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*