# KERUI SMART — user reviews

> 12 indexed App Store user reviews of KERUI SMART by 传林 方, rated 1.70/5 from 3 ratings.

- Source: https://appshunter.io/ios/app/kerui-smart/id1232092967/reviews
- App overview in markdown: https://appshunter.io/ios/app/kerui-smart/id1232092967.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 2

## Most critical reviews (10 lowest-rated)

### 1/5 — Not working

*2024-11-21, version 1.0*

What is the purpose to put an app on AppStore which doesn’t work ?

### 1/5 — K52 alarm

*2022-08-14, version 1.0*

When I start the app, does not ask for location. For this reason, I do not find the app on LOCATION SERVICES on my iPhone6.
Therefor, when I want to add K52 alarm, the app does not find my wifi SID and I can’t connect the phone to the alarm on the same network. So the alarm is useless!
Please help!

### 1/5 — No se conecta al Wi-Fi Solución ya

*2020-04-16, version 1.0*

Tiene que buscarnos una solución es imposible conectarse al wifi,lo mismo pasa con la aplicación w18 kerui tampoco te puedes conectar. Tengo una alarma que no vale para nada sin las aplicaciones

### 1/5 — Faulty app

*2019-08-16, version 1.0*

I have installed the alarm and works great but is pointless as the app will not recognise me signing in!!! 
I have deleted and reinstalled numerous times with no joy, this is beyond a joke now. Please advise as getting no help whatsoever, this is now urgent as my office is opening next week and I need to be able to control by app and get notifications

### 1/5 — Very Bad

*2019-05-03, version 1.0*

App do not send notification to smartphone with k7 alarm panel...
Multiples apps with the same design, search for SmartHome in the AppStore, this app is strickly identical and do send notification, however, the notifications are in japanese even if the app is in english and is said to be translated in 11 language on the App Store...
Run away! Absolutly scandalous for security apps!

### 1/5 — Где русский язык

*2019-02-15, version 1.0*

Добавьте русский язык

### 1/5 — Вопрос

*2017-09-21, version 1.0*

Где Русский язык?
Где русский язык???????

### 3/5 — Kerui appliance

*2024-01-16*

Why your application Kerui smart is not longer working on IOS 17.2?
I have an W18 alarm + accessories with S72 smart plug and cameras and i prefer to use kerui smart app because all that equipments are on the same app.  Thank you for your help if you can upgrade the app to ios 17.2
A customer

### 3/5 — Kerui appliance

*2023-09-19*

Can you update your application kerui smart on ios 17. The app refuse to work on the new version of ios. Thank you

### 3/5 — Help me

*2019-05-06, version 1.0*

How can I register and start using the program?

## Most praised reviews (2 highest-rated)

### 5/5 — Gute zuverlässige App

*2019-06-27*

Ich setze die App mit meiner K7 Alarmanlage von Kerui und Steuerung von drahtlosen Stromdosen ein. Die App tun das was sie soll.

### 3/5 — Assistance needed

*2018-09-27, version 1.0*

Hi, the app has stopped giving us push notifications when our W18 system alarms. Please can you advise? Notifications are enabled. Thanks.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*