# Ketoway: Keto Meal Plan — user reviews > 48 indexed App Store user reviews of Ketoway by TALL 5 MB, rated 4.50/5 from 140 ratings. - Source: https://appshunter.io/ios/app/ketoway-keto-meal-plan/id6756608806/reviews - App overview in markdown: https://appshunter.io/ios/app/ketoway-keto-meal-plan/id6756608806.md - Rating breakdown: 5★ 108 · 4★ 13 · 3★ 8 · 2★ 0 · 1★ 11 ## Newest reviews (13 of 48) ### 2/5 — Vorsicht *2026-08-19* Man schließt offenbar ein Abo ab, ohne eine eindeutige Bestätigung oder Erinnerung zu erhalten. Drei Monate später wird plötzlich Geld vom Bankkonto abgebucht. Ich wusste überhaupt nicht, dass ich ein Abo abgeschlossen hatte. Bitte unbedingt genau prüfen, ob ein Abo aktiviert wurde und ob eine automatische Verlängerung hinterlegt ist! **Developer response:** Danke, dass Sie das geteilt haben. Wir möchten mehr über die von Ihnen beschriebene Situation erfahren und helfen Ihnen gerne weiter. Unser Team kann Ihren spezifischen Fall überprüfen. Bitte senden Sie eine E-Mail an help@ketoway.diet mit der E-Mail-Adresse Ihres Kontos und der Bestellnummer, damit das Team Sie finden kann. ### 3/5 — Achtung: Doppelte Abbuchungen *2026-07-01* Bei der Einrichtung wird als 2. Angebot ein Lebenslanges Abo für € 92.99 angeboten. Hört sich erstmal gut an, ABER auf der nächsten Seite steht dann auf einmal, dass eine reduzierte Zahlung von MONATLICH € 84.88 fällig wird. Man hat an dieser Stelle schon keine Möglichkeit mehr das zu stoppen! Während man das liest wurden bereits die Zahlung für das 1. Angebot (3-Monatsplan für € 27.49) und das 2. Angebot (lifetime plan € 92.99) per Paypal abgebucht! **Developer response:** Es tut uns sehr leid, dass so etwas passiert ist und für die Verwirrung beim Bestellprozess. Alle Zahlungen sollten klar angezeigt werden, bevor ein Kauf abgeschlossen wird. Bitte senden Sie eine E-Mail mit Ihren Bestelldetails an help@ketoway.diet, damit unser Support-Team das Problem für Sie prüfen und lösen kann. ### 3/5 — My keto *2026-06-15* Today is my first day. Don’t quite have the hang of this yet. **Developer response:** Thanks for sharing your experience! The app can take a day or two to get used to, but it gets easier as you explore features. If you’d like some quick tips, check our getting started guide: https://help.ketoway.diet/hc/en-us/articles/41970042375441-How-to-set-up-your-first-meal-plan. Please email help@ketoway.diet if you need support. ### 1/5 — Billing Issue: Charged Monthly but Unable to Use Service *2026-06-05* This is the worst app I have ever used. Since February, I have been charged $39.98 every month, yet I have barely been able to use the app. Every time I try to access the coaches, I am asked to pay an additional $19.99 to unlock them. I originally registered through your website, and I am now unable to find my subscription or any option to cancel it within the app. Please cancel my subscription immediately, investigate these charges, and issue a refund where appropriate. **Developer response:** We’re sorry for the frustration you’ve experienced. Website subscriptions aren’t managed in the app, so options to cancel or review charges won’t appear there. Please email help@ketoway.diet with your account email and payment details so our team can investigate your charges and assist with your subscription. ### 1/5 — Terrible *2026-05-31* Super scammy with charge you a ton if you don’t read fine print, not helpful when you try to get refunds like other companies. Just terrible **Developer response:** We understand your frustration. Subscriptions auto-renew unless canceled in advance, and charges are shown at checkout. For any billing questions or to review your experience, please email help@ketoway.diet with your order details so our team can assist you directly. ### 1/5 — arnaquer *2026-05-26* de gros arnaquera faites attention, ils prélèvent sans autorisation de plus à chaque fois ils disent que c’est annulé sauf que le mois d’après ils prélèvent encore **Developer response:** Nous comprenons que cela soit très frustrant. Les abonnements se renouvellent automatiquement sauf s’ils sont annulés à l’avance. Merci d’écrire à help@ketoway.diet avec votre email et preuve d’achat afin que notre équipe puisse régler ce problème en privé. ### 1/5 — Scam *2026-05-25, version 1.7.10* TOTAL SCAM!!!!!!! Avoid at any cost ### 1/5 — Mrs *2026-05-22, version 1.7.10* Avoid—-This is opposite and doesn’t deserve any star or good words ### 1/5 — Disappointed *2026-05-17* Waste of money if you need recipes try with google instead of paying this, save your money and don’t download this app **Developer response:** Sorry to hear you didn’t find value in the app. Ketoway offers personalized meal plans, flexible recipe swaps, and tailored guidance to support your goals—features not available with a general Google search. Please email help@ketoway.diet with your feedback so we can help. ### 4/5 — Similar but not *2026-05-12, version 1.7.1* Similar to other apps like it but it’s a little bit more in depth. ### 1/5 — Do not purchase *2026-05-10, version 1.6.8* I am so disappointed with this app. Do not waste your money. In fact it’s bordering a scam. It just does not work. I have used other apps such as carb manager and they are better. I fell victim to purchasing this and no refund. £20 lost but never again ### 1/5 — Be aware *2026-05-03, version 1.6.8* I joined and bought a 3 months subscription for$31.99 and they have the audacity to charged me $99.99 twice. The 3 months subscription hasn’t even passed yet, and they're charging me again—but this time$99.99. The app doesn't even work; it's just recipes. It doesn't tell you how many calories you should eat, nor how many carbs. I emailed them and I’m patiently waiting for answers. This is ridiculous. ANY POTENTIAL CUSTOMERS BE AWARE. ### 1/5 — Fraudulent charges *2026-04-21* This app offers a number of products and services. I purchased 1 month of meal plans for $15. Then they tried to charge my account for $40 over and over. Thing is, it wasn’t like that charge had activated a subscription because I didn’t get any more meals. They just try to sneak money off your account. Luckily my bank denied the charges due to it being suspicious. BEWARE **Developer response:** We’re sorry for this experience and understand your concern. Subscriptions auto-renew unless canceled, but you shouldn’t be charged multiple times for no service. Please email help@ketoway.diet with your account and payment details so our team can look into this and help resolve it privately. ## Most critical reviews (10 lowest-rated) ### 1/5 — Escroquerie *2026-08-12* Attention cette application est complètement bidon et des renouvellements automatiques sont mis en place sans aucune information préalable légale **Developer response:** Merci d’avoir partagé votre avis. Nous comprenons que la facturation automatique peut être déroutante. L’abonnement se renouvelle automatiquement, sauf si l’annulation est faite à l’avance. Merci d’envoyer un email à help@ketoway.diet avec vos informations de commande pour que nous puissions vous aider. ### 1/5 — Be careful *2026-08-10* Be careful before you pay for a membership. I tried this and realized pretty quickly that I wanted to cancel my membership. There is no customer service. And there is no stopping the monthly payment. I’ve emailed numerous times as that’s the only customer service they provide. They keep taking $39.99 out every month. Took 3 months for me to realize this. Had to report this to my bank which ended up needing to get a new debit card. Be careful. **Developer response:** We’re sorry for the frustration with cancelling your subscription. Subscriptions renew automatically unless canceled in advance. Please visit https://ketoway.diet/manage-subscription to manage your plan, and email help@ketoway.diet with your order details so we can help resolve this. ### 1/5 — Attention arnaque *2026-08-08* Je suis très déçue de l’application qui ne cherche qu’à nous vendre des options et des programmes. J’ai voulu annuler l’abonnement mais je n’ai trouvé aucun moyen de le faire ni sur l’application ni sur app store. J’ai donc été prélevée une nouvelle fois sans être avertie, pour une application en plus que je n’utilise pas. Pour moi c’est clairement une arnaque **Developer response:** Nous comprenons parfaitement votre frustration. Les abonnements se renouvellent automatiquement à moins d’être annulés à l’avance. Pour annuler, vous pouvez suivre ce guide : https://help.ketoway.diet/hc/en-us/articles/43232295000593-How-to-manage-a-subscription-purchased-on-the-App-Store. Merci de contacter help@ketoway.diet en indiquant l’email de votre compte et les détails de la commande pour que nous puissions vous aider rapidement. ### 1/5 — It’s a trap *2026-08-07, version 1.7.10* Avoid this App, they tie you in when you might just want the week trial. Make you overdrawn and I didn’t even use the app just used it one and meal ideas just looked standard and boring ### 1/5 — Débit sans rappel *2026-07-19* Débité sans avoir de rappel **Developer response:** Nous comprenons votre frustration. Les abonnements se renouvellent automatiquement, sauf si l’annulation est faite à l’avance. Merci d’envoyer un email à help@ketoway.diet avec l’adresse utilisée pour l’achat et les détails de la commande afin que nous puissions vous aider rapidement. ### 1/5 — Was soll das *2026-07-12* Beitrag bezahlt - APP geladen, nun muss ich mir bei jedem Klick 30 Sekunden Werbung anschauen 🤦🏻‍♀️ **Developer response:** We’re sorry for the frustration. Ads should not appear after you’ve paid for the app. Please email help@ketoway.diet with your order number and account details—our team will resolve this for you as soon as possible. ### 1/5 — Mauvaise surprise *2026-07-03* On passe de 9,79€ a 34,99€ sans être prévenu. D’autre part, l’abonnement n’apparait pas avec les autres applications ce qui ne permet pas de savoir que l’abonnement est toujours en cours. **Developer response:** We understand how upsetting unexpected price changes can be. Subscriptions auto-renew unless canceled in advance, and price updates may apply on renewal. If your subscription isn’t visible in your app store, it may have been purchased on our website. Please email help@ketoway.diet with your details so we can help. ### 1/5 — NO REFUND *2026-06-30, version 1.7.10* If you change your mind you will not get a refund. They should state in big bold print “once we have your money you won’t get it back”! ### 1/5 — SCAM *2026-06-09, version 1.7.10* Do not sign up or do trial they take money without consent or refund and no customer service number as it’s a scam site ### 1/5 — Confused *2026-06-08, version 1.7.10* I very confused as to what I paid for as well do not want to have to renew any subscription ## Most praised reviews (10 highest-rated) ### 5/5 — Nice Keto Meal plans *2026-08-02* I like the meal suggestions and the health app integrations **Developer response:** Thanks for your feedback! We're glad you enjoy the meal suggestions and the health app integrations. If you ever have questions or need help customizing your plan, feel free to email help@ketoway.diet - our support team is always here for you. ### 5/5 — Great app *2026-06-19* Nice app for meal plan. **Developer response:** Thanks for your feedback! We're glad you find the app helpful for meal planning. If you ever have questions or want to customize your meal plan, check out https://help.ketoway.diet/hc/en-us/articles/41970253501841-How-to-customize-your-meal-plan or reach out to our support team at help@ketoway.diet anytime. ### 5/5 — Best app *2026-05-31, version 1.7.10* This is a really good app to use, it’s easy to use. ### 5/5 — Great recipes *2026-05-18* I love the recipes in this app. They keep me full. I’m already down 9 lbs in 2 weeks **Developer response:** Thank you for your amazing feedback! We're thrilled you’re enjoying the recipes and already seeing results. If you ever want to adjust your meal plan or try new options, you can easily customize it in the app. Reach out to help@ketoway.diet if you need any assistance. ### 5/5 — Keto way *2026-05-12* Great app! **Developer response:** Thanks so much for your positive feedback! We’re glad you’re enjoying the app. If you ever have questions or need help customizing your meal plan, feel free to reach out to our team at help@ketoway.diet. ### 5/5 — Love!! *2026-05-09* Awesome App! super simple and easy to use! very useful!! **Developer response:** Thank you for your awesome feedback! We’re glad you find the app simple, easy to use, and helpful. If you ever have questions or need support, please email help@ketoway.diet—our team is always here to help. ### 5/5 — Awesome *2026-04-22* Good **Developer response:** Thanks so much for your awesome review! We’re glad you’re enjoying the app. If you ever have questions or need help customizing your experience, feel free to reach out to help@ketoway.diet. ### 5/5 — Very nice app *2026-04-17* Very nice app **Developer response:** Thanks so much for your feedback! We're glad you're enjoying the app. If you ever have questions or need help customizing your meal plan, feel free to reach out to us at help@ketoway.diet. ### 5/5 — Great app *2026-04-15* Great app for tracking my calories and helping me lose weight **Developer response:** Thanks for sharing your experience! We’re glad the app is helping you track calories and reach your weight loss goals. If you ever have questions or need support, please email help@ketoway.diet—our team is always here to help. ### 5/5 — Great App *2026-04-04* If you want an app that has great meal plans. Keri way is the app for you! **Developer response:** Thanks so much for your feedback! We’re glad you’re enjoying the meal plans and finding Ketoway helpful. If you ever have questions or want to customize your meals, check out https://help.ketoway.diet/hc/en-us/articles/41970253501841-How-to-customize-your-meal-plan or email help@ketoway.diet any time. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*