# Key Cars Bedford — user reviews

> 19 indexed App Store user reviews of Key Cars Bedford by Key Cars (Bedford) Ltd, rated 5.00/5 from 2 ratings.

- Source: https://appshunter.io/ios/app/key-cars-bedford/id1079458420/reviews
- App overview in markdown: https://appshunter.io/ios/app/key-cars-bedford/id1079458420.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (4 of 19)

### 1/5 — Just doesn’t function

*2018-10-15, version 12.21.2*

This app is too temperamental you end up wasting loads of time trying to set up payments only for it to state it can’t do it! Just phone them it’s less stress!

### 1/5 — Trip doubled

*2018-05-07, version 11.2.1*

Went from great barford to brickhill , trip could have been so much shorter, instead went longest route he could take , will never use again.

### 1/5 — Poor accessibility

*2016-11-16, version 11.2.1*

Using VoiceOver screen reader on my phone, I couldn't use this app at all, all the buttons were unlabelled, very disappointing

### 1/5 — Don't bother

*2016-06-15, version 11.2.1*

Tried to register with 2 different email addresses forget save your memory

## Most critical reviews (10 lowest-rated)

### 1/5 — Woman was rude

*2025-01-29, version 34.6.17*

When I tried getting in car she was rude and said you are dirty let me get the dog blanket out even though I just finished work how is it my problem she don’t want to dirty her seats for the next customer get seat covers not my problem I expect to from a taxi driver saying I’m dirty

### 1/5 — Tendayi

*2025-01-20, version 34.6.17*

Excellent

### 1/5 — Major Safety Concerns

*2024-06-19, version 34.5.10*

If you choose to use this app, please be warned of the following:

If you pay in the car, drivers will sometimes be extremely pushy about paying with cash instead of card. This was to the point that once on a late-night trip home from work, the driver gave me no choice but to drive to a cash point, get out of the car, and withdraw money to pay him. This was incredibly uncomfortable and I was worried for my safety. 

In another instance, I was the victim of a sexually violent act by a driver to the extent that local law enforcement was involved. 

This was enough to make me stay away forever.

### 1/5 — Poor

*2023-06-10, version 34.0.23*

A price is agreed online and then they will change the price on arrival and claim it’s a glitch in the system. Rude, avoid.

### 1/5 — New updated app

*2021-03-28, version 33.1.2*

Key cars have upgraded their app, unfortunately it isn’t as good as it looks. It takes 10 minutes plus for the app to search for a car for you, it’s slow and extremely temperamental it will often kick you off the app and will close down meaning you have to go through the booking again. The old app was much more simple and better quality. The old app didn’t look great but it worked. The newer app looks great but doesn’t work. I feel like they have spent a lot of time and money into making the app look appealing, but with that said they have wasted a lot of money as the app itself is awful.

### 1/5 — Not recommend

*2021-03-03, version 32.0.2*

I do prepaid online when booking. And driver ask me to pay after finish. So I paid twice for one usage of taxi. Scammers there. Not recommend for anyone.

### 1/5 — Fix your prices

*2020-02-28, version 32.0.2*

You pay for a taxi on the app using your card, only to be told you need to make up the extra with cash in car?

### 1/5 — Removed credit cards

*2019-05-22, version 32.0.2*

Very very disappointed that you have removed credit cards from the application AGAIN!!!!

Please stop messing around with the app

### 1/5 — Useless

*2018-12-21, version 12.21.2*

This app is useless, the drivers don’t see the map where you set up your location and it generates lots of confusion.

### 1/5 — Terrible app!!

*2018-11-02, version 12.21.2*

So many problems with this app as well as a booking fee that was taken out of my account that I never got back!

## Most praised reviews (5 highest-rated)

### 5/5 — Best

*2021-02-13, version 32.0.2*

Best service very reliable.

### 5/5 — Quick simple and easy to track your taxi

*2019-09-28, version 32.0.2*

I’ve had a great experience with the app. I like that you can track your taxi on a map. Really useful. All transactions have be quick and easy and great when you don’t have cash.

### 5/5 — QUICK AND RELIABLE

*2018-08-09, version 11.2.1*

This app allows you to track your car, and also pay be card it is convenient and fast. Very impressed.

### 5/5 — Amazing piece of technology

*2018-07-29, version 11.2.1*

Booked a taxi and could track it on it's journey! When it was outside I got a courtesy message telling me the registration make and model of the vehicle along with the drivers name!

### 3/5 — car tracker never accurate

*2024-09-23, version 34.6.17*

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*
