# Key Travel Mobile > Virtual travel assistant for managing itineraries, flight updates, and booking travel. (iPhone/iPad app by Key Travel Holdings, Ltd.) - Source: https://appshunter.io/ios/app/key-travel-mobile/id944977013 (this page in markdown: same URL + `.md`) - Developer: [Key Travel Holdings, Ltd](https://appshunter.io/developer/944977012) - Category: Travel, Productivity - Price: Free - Rating: 3.00/5 from 6 App Store ratings · 24 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 120 MB - Languages: English - Released: 2014-12-18 - Data updated: 2026-06-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/key-travel-mobile/id944977013/reviews.md ## What is Key Travel Mobile? Connect anytime and anywhere with your virtual travel assistant and get real-time trip info at every step of your trip. Key Travel customers can easily see all their trip details at any time in one place • See your trip in a master itinerary with all your bookings • Flight status itinerary update • View past, current and future trips 24/7 access to a virtual travel assistant • Flight notifications for delays, cancellations and terminal changes • Flight information for boarding gate and luggage carrousel • Book new flights, hotels and cars • Handy trip info and services such as travel rules, airport transfers and lounges Just add your reservations to your itinerary, and your virtual travel assistant will accompany you with important travel info and services along your trip. About Key Travel Key travel is an International Travel Management Company specialising in the Humanitarian, Education and Faith Sectors. We help our clients overcome the complexities of their unique travel requirements. Using our sector expertise, technology and unique products we anticipate the needs of our clients and simplify the process for each journey, enabling them to focus on their goals of supporting, healing and educating worldwide. Please send any questions or queries about the app to mobileassist-uk@keytravel.com By downloading this app, you accept the legal terms and conditions shown on www.keytravel.com. ## Key features - Master itinerary with all bookings - Real-time flight status updates - Past, current, and future trip viewing - 24/7 virtual travel assistant access - Flight notifications (delays, cancellations) - Book flights, hotels, and cars - Travel rules and airport transfer info ## Recent user reviews (10 of 24) All indexed reviews: https://appshunter.io/ios/app/key-travel-mobile/id944977013/reviews.md ### 1/5 — Horrendous app *2025-05-16* Poorly designed AI chatbot. You will be much better off navigating through the airline apps. ### 1/5 — Useless can’t find my flight details *2025-03-31, version 24.0* We all hate key travel because of the terrible system and extremely high price but everyone in the university is required to book through this. Who knows how much money they make from these for so many years. ### 1/5 — Hopeless *2025-01-21, version 24.0* No booking numbers work so impossible from the start ### 1/5 — Impressively useless *2024-11-05, version 24.0* The app does not connect with its own site. I've entered the trip into the site, and it doesn't appear in mobile app. I engaged the AI assistant. Giving it the trip code means nothing: unrecognised. Added flights manually: the trip recognised in AI but not on the dashboard of application. ### 1/5 — Can’t even log in *2024-10-11, version 23.5* The first screen says “login or register” so I put in my registered email address, but the second screen only offers registration, and I couldn’t login. The whole point of my installing this app was to try to get around the fact that the “e-tickets” provided are PDFs and can’t be added to my phone’s wallet. I had hoped that this app would connect to the wallet. But apparently even accessing my account is too much to ask. ### 1/5 — Dire and bug ridden *2024-08-12, version 23.5* Don’t bother ### 1/5 — AI Chatbot Gone Awry *2023-10-14* The app is utterly useless. The only interface is through a chatbot that can't even book a train. **Developer response:** Hello user, Thanks for your feedback. As the app is a digital travel assistant, it focuses mainly on providing real-time updates and many more bookable services. You could also book by using the links provided in the chatbot which navigates to Keytravel website. ### 5/5 — New App is awesome *2023-08-08, version 23.2* First travel for a while, added the App and found is simple to use and with some great new features. Really good traveller support. ### 1/5 — Does this app have any functionality at all? *2023-04-28, version 23* I am confused. I downloaded this app as I thought it would be a one-stop access to my work travel bookings. How wrong I was. I entered my trip number and got “this booking was made by someone else so we (haha) can only add the trip manually. Would you like to do that?” So I replied “yes”. But the app doesn’t want “we” (i.e. Key Travel) to add the trip manually. No, the app wanted ME to add the trip manually. It asked for the flight number (I thought this was to verify the record so that it could populate the trip). No. It is literally asking me to type in all the details of the trip. Because even although I have added the first flight of the trip, I still have to manually add every other part of the trip. So please tell me what this app actually does? I might as well (and have done) just put it straight into my calendar. Why, Key Travel, do you not have a synch between bookers, travellers and the app? The trip was booked by my booker but I am the one travelling. I cannot book a trip myself because I do not have the rights to book a trip myself. The app is mind-bogglingly functionless. ### 1/5 — Updated version is terrible *2023-03-31, version 22* The Key Travel app used to be quite useful in consolidating the places you were visiting on the homepage. This has been abandoned and it is now impossible to get your travel information through the mobile app. It is now a completely redundant app. What do we pay these people for? ## Frequently asked questions about Key Travel Mobile ### What is Key Travel Mobile? Key Travel Mobile is a virtual travel assistant that provides real-time trip information, manages all your bookings in one place, and offers 24/7 support for booking new travel arrangements and accessing essential travel services. ### How does Key Travel Mobile help with flight information? Key Travel Mobile provides real-time flight status updates, including notifications for delays, cancellations, and terminal changes. It also offers details like boarding gate and luggage carousel information. ### Can I book new travel with Key Travel Mobile? Yes, you can book new flights, hotels, and cars directly through the Key Travel Mobile app. It also provides handy trip info and services such as travel rules and airport transfers. ### What kind of trips can I manage with Key Travel Mobile? You can view and manage past, current, and future trips within the app. All your bookings are consolidated into a master itinerary for easy access. ### Is Key Travel Mobile available on all devices? Key Travel Mobile is supported on iPhone, iPad, and iPod devices, as indicated by its platform compatibility. ### What is the update frequency for Key Travel Mobile? The app was last updated on September 8, 2025, with version 209.0.12, suggesting regular updates to maintain functionality and add new features. ### What is the user sentiment for Key Travel Mobile? Based on the provided data, Key Travel Mobile has a rating of 3.0 stars from 6 ratings, indicating a mixed user sentiment. ### Is Key Travel Mobile free to use? Yes, Key Travel Mobile is available for free download and use, with no upfront cost to the user. ## Version history (last 5 releases) ### 209.0.22 — 2026-04-22 Bug fixes and enhancement ### 209.0.12 — 2025-09-08 Auto-check-in flow and manual flights search enhanced ### 209.0.10 — 2025-08-28 We've completely rebuilt Keytravel app from the ground up! Experience a new interface and smoother navigation that make managing your trips easier than ever. Same features, entirely new experience. ### 24.0 — 2024-10-22 Improved recommendations for activities at destination ### 23.5 — 2024-06-17 • Enhancements to notification functionality • Bug fixes and improvements ## Apps similar to Key Travel Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [Maapallo](https://appshunter.io/ios/app/maapallo/id1575128752) | 5.0 (28) | Free | Travel | | [Anantara Vacation Club](https://appshunter.io/ios/app/anantara-vacation-club/id1540967662) | 1.0 (1) | Free | Travel | | [RwandAir](https://appshunter.io/ios/app/rwandair/id1455608534) | 3.4 (10) | Free | Travel | | [DGI Travel](https://appshunter.io/ios/app/dgi-travel/id1632406265) | 5.0 (4) | Free | Travel | | [YEGO Rwanda - Ride Hailing](https://appshunter.io/ios/app/yego-rwanda-ride-hailing/id1489275831) | 1.3 (16) | Free | Travel | | [Strollhunt: Walk, Play, Learn](https://appshunter.io/ios/app/strollhunt-walk-play-learn/id1525189730) | 5.0 (9) | Free | Travel | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*