# Key West Connect

> Utility app for reporting non-emergency city issues with location and photo support. (iPhone/iPad app by City of Key West.)

- Source: https://appshunter.io/ios/app/key-west-connect/id1563818413 (this page in markdown: same URL + `.md`)
- Developer: [City of Key West](https://appshunter.io/developer/1563818415)
- Category: Utilities
- Price: Free
- Rating: 4.70/5 from 46 App Store ratings · 1 written reviews indexed
- Age rating: 12+
- Requires: iOS 17.6 · 142 MB
- Languages: American English, Arabic, Filipino, French (France), German (Germany), Italian, Korean, Brazilian Portuguese, Russian, Chinese (Simplified, China) and 4 more
- Released: 2021-05-17
- Data updated: 2026-07-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/key-west-connect/id1563818413/reviews.md

## What is Key West Connect?

Connect with the City of Key West with our app. to submit non-emergency requests. Getting involved is just a click away!

Key West Connect app is your resource to report issues in your neighborhood such as damaged street signs, damaged trees, graffiti, and other issues that need attention. The simple-to-use app uses GPS to recognize your location, gives you a menu of common conditions to select from, and allows you to upload pictures of the concern that will assist City staff in your municipal request. You may comment on your submission and you will be notified when the status of the issue is updated.

## Key features

- Submit non-emergency requests
- GPS location recognition
- Upload photos of concerns
- Add comments to submissions
- Receive status updates

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/key-west-connect/id1563818413/reviews.md

### 1/5 — Don’t believe it

*2023-08-01*

Not a single issue that I have ever reported was addressed. I did, however, always receive a message stating that it was fixed with the reply option disabled, of course.

## Frequently asked questions about Key West Connect

### What kind of issues can I report with Key West Connect?

You can report non-emergency issues such as damaged street signs, damaged trees, graffiti, and other concerns that require attention from city staff.

### How does Key West Connect help identify my location?

The app utilizes GPS to automatically recognize your current location, ensuring that your submitted requests are accurately routed to the correct city departments.

### Can I add more information to my report?

Yes, you can add comments to your submission to provide additional details that may assist city staff in addressing the reported concern.

### Will I know when my reported issue is resolved?

Absolutely. You will be notified when the status of your submitted issue is updated, keeping you informed throughout the process.

### Is Key West Connect available on Android devices?

Based on the provided data, Key West Connect is currently only supported on iPhone devices.

### How often is Key West Connect updated?

The app was last updated on March 14, 2026, indicating a recent update. The version number is 6.3.1.

### What is the age rating for Key West Connect?

Key West Connect has an age rating of 12+, making it suitable for users aged 12 and older.

### Does Key West Connect have ads?

No, Key West Connect does not contain advertisements, providing an ad-free experience for users.

## Version history (last 5 releases)

### 6.3.1 — 2026-03-14

- This update introduces smarter category suggestions powered by AI, improved search functionality, and in-app update prompts for a smoother experience.

### 6.2.7 — 2026-01-27

- Update age ratings responses

### 6.2.6 — 2025-12-12

- Bug fixes and minor enhancements

### 5.13.0 — 2023-04-27

- Improved request form UI to support block submission option
- Added link to Manage Account from user profile
- Bug fixes

### 5.9.5 — 2022-03-11

We’re updating our iOS application to support the following:
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services

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## Related topics

[key west transit](https://appshunter.io/ios/topics/key-west-transit)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-26.*