# KeyConnect Digital Car Key — user reviews > 1,162 indexed App Store user reviews of KeyConnect Digital Car Key by Kain Suite Pte. Ltd., rated 4.50/5 from 90,366 ratings. - Source: https://appshunter.io/ios/app/keyconnect-digital-car-key/id1492560451/reviews - App overview in markdown: https://appshunter.io/ios/app/keyconnect-digital-car-key/id1492560451.md - Rating breakdown: 5★ 74,493 · 4★ 5,366 · 3★ 2,632 · 2★ 1,378 · 1★ 6,497 ## What do users think of KeyConnect Digital Car Key? Overall sentiment: negative **Pros** - 💻 Convenient app to manage multiple cars - 🔍 Helpful features like locating car and checking status **Cons** - 🚫 Doesn't work with many car models/brands - 🤑 Expensive subscription fees - 🔍 Inaccurate data (mileage, tire pressure, etc.) - 🔒 Difficult to cancel subscription - 🔍 Poor customer support and lack of response **Commonly reported bugs** - App crashes or freezes frequently - Login/account issues prevent use of app **Most requested features** - Add more car brand compatibility - Offer free trial before paid subscription - Improve accuracy of car data and status - Provide better customer support and refund options ## Newest reviews (13 of 1,162) ### 2/5 — Hello *2026-08-25* India user not allowed ### 3/5 — Hard to setup *2026-08-20, version 2.5.3* Very tricky ### 1/5 — Key connect does not connect *2026-08-14, version 2.5.3* Self explanatory, do not purchase ### 1/5 — I was not able to use this app with my car unfortunately *2026-08-13, version 2.5.3* I’m disappointed, I wasn’t able to use this app with my car and Hondalink. ### 1/5 — Customer support *2026-08-12, version 2.5.2* Customer support is non existent for this app. The application does not work in my state (Massachusetts) and I can’t get anyone to help me or provide a refund. ### 1/5 — Nothing worked *2026-08-10, version 2.5.1* I went through all of the steps and all I got out of. It was ability to lock and unlock my MB. Well, I already had that with the app. My plan was to be able to start my car with this app. Never even got close to that in fact, it said my tire pressure was 280 and I was charging at a phenomenal rate of nearly 1000 range miles per hour. It kept telling me to just wait a few minutes that things aren’t all connected yet. It’s now been over a week and nothing is working. I’ve never seen so many bugs in my life. ### 1/5 — No customer support email or phone number *2026-08-09, version 2.5.1* Unfortunately, this app didn’t work for me but that’s not the reason for the low rating. The low rating is because I am trying to get in touch with customer support and there’s no phone number or email for me to can cancel my subscription entirely. ### 1/5 — App *2026-08-09, version 2.5.1* The app will not allow me to unlock or lock my car ### 1/5 — “This vehicle is unable to preform request” *2026-08-09, version 2.5.1* Be specific, what request and why it can’t. Without giving me a headache I’d like to know what requests my 2019 kia forte can’t preform and why ### 1/5 — Poor *2026-08-08, version 2.5.1* Poor ### 1/5 — Horrible *2026-08-07, version 2.5.1* This app isn’t working for me. I don’t know it takes a lot and it was annoying and cost too much for what is worth ### 2/5 — Long set up *2026-08-07, version 2.5.1* 2 ### 1/5 — I can’t figure it out *2026-08-06, version 2.5.1* I haven’t got it to work yet. ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not work *2026-08-22, version 2.5.3* This app does not work on 2 of my 3 vehicles although repeated attempts have been made to make it work. Attempts to contact support are not returned. Bad product! ### 1/5 — money first-try second… *2026-08-22, version 2.5.3* So I already pay $40/mo for gmc connected services. Not impressed with app and making you pay before you can even try the app. ### 1/5 — Trash! *2026-08-22, version 2.5.3* In order to use this app, you have to download a SECOND app. When you open the SECOND app, it’s not even in English! So, they are both USELESS! Trash! ### 1/5 — Scam *2026-08-21, version 2.5.3* I shouldn’t have trusted this. Gave it full access to my info just for it to be the obvious “too good to be true” doesn’t work. Don’t waste your money. Install the vehicles company official app and use on Star. ### 1/5 — NOT a Free app *2026-08-21, version 2.5.3* This app has absolutely no features until after you pay the weekly / monthly / yearly subscription fee. ### 1/5 — No sirve *2026-08-19, version 2.5.3* Dice que tu carro es compatible, solo para que uno compre la membresía y pague ### 1/5 — Can’t unlock *2026-08-18, version 2.5.3* Not working ### 1/5 — This app *2026-08-17, version 2.5.3* Sucked didnt do what is say ### 1/5 — Expecting more *2026-08-15* Maybe I had false expectations but I was expecting to be able to lock/unlock the car by touching my phone or watch to the door but it doesn’t seem to work like that. **Developer response:** Sorry it didn't work the way you expected. Feature support can vary by vehicle make, model, year and trim. Please email support@keyconnectapp.com with your VIN so we can check what's available for your car. ### 1/5 — Trash *2026-08-14, version 2.5.3* App doesn’t do ANYTHING ## Most praised reviews (10 highest-rated) ### 5/5 — Chevy *2026-08-21, version 2.5.3* Red ### 5/5 — Cristian Omar *2026-08-21, version 2.5.3* Cristian Omar ### 5/5 — Connect K5 *2026-08-20, version 2.5.3* Do far, so good ### 5/5 — Great *2026-08-19, version 2.5.3* Great ### 5/5 — Sportage *2026-08-18, version 2.5.3* I can’t get it to work! Very frustrating. This might be why the previous owner turned the car back in ### 5/5 — toyota xle 2026 *2026-08-16, version 2.5.3* good ### 5/5 — ExployerSharon$$ *2026-08-13, version 2.5.3* Explorer ### 5/5 — Work *2026-08-06, version 2.5.1* Works well ### 5/5 — Kia telurride *2026-08-05, version 2.5.1* No funciona muy bien ### 5/5 — Easy to use *2026-08-03, version 2.5.1* Great app easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*