# keyCRM - Business automation — #1 CRM & OMS tool

> Intuitive CRM and order management for sales, customer engagement, and e-commerce. (iPhone/iPad app by GetBetter OU.)

- Source: https://appshunter.io/ios/app/keycrm-business-automation/id6469622721 (this page in markdown: same URL + `.md`)
- Developer: [GetBetter OU](https://appshunter.io/developer/1712313963)
- Category: Business, Productivity
- Price: Free
- Rating: 5.00/5 from 2 App Store ratings · 21 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.5 · 38 MB
- Languages: American English, Polish, Russian, Ukrainian
- Released: 2024-02-13
- Data updated: 2026-08-09
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/keycrm-business-automation/id6469622721/reviews.md

## What is keyCRM?

keyCRM is the most intuitive and feature-full CRM solution on the market!

1000's of teams use keyCRM to be more productive. keyCRM allows you to:

• Work with your sales pipelines
• Engage with your customers using their favorite chat app (Facebook, Instagram, Telegram, Viber, WhatsApp, Marketplaces chats)
• Gather and manage e-commerce orders from marketplaces (Etsy, eBay, Amazon, Shopify, Prom, Rozetka, etc)
• Manage products and keep inventory synced between sources
• Create tasks for yourself or your teammates on the go
• Get insights from your sales analytics
• and much more...

With keyCRM, you'll solve these problems:

• How well is my business performing?
• How do I know what people are working on?
• How do I know what to work on next?
• Did I answer all my customers in this particular messenger?
• Did I forget to write down customer details because of tons of opened windows?

Save at least 1 day every week with keyCRM and stay confident with what's going on with your business.

keyCRM mobile application is an additional tool for working with CRM and solving key tasks for entrepreneurs on the go. The application is currently under active development, so stay tuned for updates.

## Key features

- Sales pipeline management
- Multi-channel customer engagement
- E-commerce order aggregation
- Product and inventory syncing
- Task management
- Sales analytics

## Recent user reviews (10 of 21)

All indexed reviews: https://appshunter.io/ios/app/keycrm-business-automation/id6469622721/reviews.md

### 4/5 — Уведомления не работают

*2025-06-27, version 1.9*

Сделайте получение уведомлений в приложении. Приложение развивается, а базовые вещи , к сожалению не работают.

### 1/5 — Неадекватні і хамовиті

*2025-05-16, version 1.7*

Абсолютно неадекватний сервіс, байдужий до задач клієнта. Дозволяють собі хамити як на базарі. Жах.

### 4/5 — Хороший застосунок

*2025-03-07, version 1.4*

Не вистачає роботи з воронками, призначити статус, фільтр по статусу.

### 5/5 — Хороший застосунок

*2025-03-01, version 1.4*

Можу сказати, що на даний момент це одне з найкращих рішень для  бізнесу за розумні кошти на ринку України.

### 1/5 — Не можу увійти в додаток

*2025-02-04, version 1.4*

Жахлива срмка, в мобільну версію  взагалі зайти не можу, просто не реаг кнопка «увійти», домен, пароль, логін все введено правильно

### 2/5 — Доведення додатку до чогось нормального

*2024-12-11, version 1.3*

Про цей додаток та його «повний функціонал» слухаю вже рік, рік обіцянок «в наступному місяці плануємо», поки ви плануєте , вже інші зробили та зробили дуже швидко і якісно, шкода що у Вас якось не пішло
І це не тільки про додаток, а в цілому, дуже багато проблем та питань, які були знайдені та запропоновані кроки для їх вирішення, а результату 0
В цілому по срм: є плюси, але й багато мінусів, рекомендувати не можу

### 5/5 — Якісний застосунок

*2024-12-10, version 1.3*

Подобається застосунок, з останнім оновленням дуже спростив роботу. З нетерпінням чекаю, коли буде додана функція створювання замовлень і фіскалізації. Не дуже зручно завжди через браузер з телефону оформлювати замовлення

### 4/5 — Додаток прикольний

*2024-12-08, version 1.3*

Звичайно трохи бракує деякого функціоналу та не потрібно забувати що в деяких CRM зовсім немає додатку

### 1/5 — Исправление проблемы

*2024-09-29, version 1.2*

Ошибка - уведомления клиентам отправляются по два три раза (смс). За четыре месяца ничего не сделано для решения проблемы. Техподдержка отвечает что у запроса низкий уровень приоритета. Хорошенько подумайте прежде чем начинать сотрудничество

+ уведомления в приложении работают только с просьбой оплатить пользование СРМ

### 3/5 — Мінімальний функціонал

*2024-09-13, version 1.2*

Поки немає роботи з товарами.

## Frequently asked questions about keyCRM

### What does keyCRM do?

keyCRM is a comprehensive business automation tool that helps manage sales pipelines, engage with customers across various chat applications, and aggregate e-commerce orders from multiple marketplaces. It also allows for product management, inventory syncing, task creation, and provides sales analytics.

### What are the key features of keyCRM?

Key features include working with sales pipelines, engaging customers via chat apps like WhatsApp and Instagram, gathering orders from marketplaces such as Etsy and Amazon, managing products and inventory, creating tasks for yourself or teammates, and accessing sales analytics for business insights.

### Is keyCRM free to use?

Based on the provided information, the application is free to use and does not have in-app purchases or ads. The description indicates it is currently under active development, suggesting potential future updates or features.

### Who is keyCRM designed for?

This application is designed for entrepreneurs and teams who want to increase their productivity, better understand their business performance, and streamline customer interactions and order management, especially for businesses operating across multiple sales channels.

### How can keyCRM help my business?

keyCRM can help solve common business challenges such as understanding business performance, tracking team workload, prioritizing tasks, ensuring all customer inquiries are addressed, and preventing the loss of customer details. It aims to save users time and provide confidence in business operations.

## Version history (last 5 releases)

### 1.22 — 2026-08-07

— the communications tabs in funnels and customer profiles have been updated — they’re now more user-friendly and intuitive;
— added quick product picking and order fulfillment;
— added POS mode for processing orders on tablets;
— added a payment journal and external transactions for better financial control, along with search and filtering of operations;
— added the ability to view and download files directly from chats.

### 1.21 — 2026-06-10

— added reaction and message deletion features for the Telegram Bot channel;
— improved the chat experience with swipe-to-reply, text selection in the context menu, and faster reaction loading;
— redesigned the delivery and customer sections in orders, as well as the customer section in funnels;
— added functionality to create files from document templates;
— added display and application of discounts in orders;
— updated forms for creating buyers and companies, funnels, orders, and payments.

### 1.20 — 2026-05-27

— added an analytics dashboard for pipelines, orders, finances, products, and chats;
— implemented functionality for adding products to orders and funnels via a scanner;
— improved the chat interface, including message editing and replies;
— redesigned the app theme settings and added automatic theme switching based on the device theme;
— added the ability to create a copy of the order.

### 1.19 — 2026-03-19

— added a new page section for “Goods Movement” with full functionality for editing and creating receipts, inventories, and transfers;
— updated the side menu design;
— added links to promotional posts in chats;
— implemented dynamic visibility of menu items based on user access rights;
— added a convenient notifications page;
— fixed minor bugs from previous versions.

### 1.18 — 2026-03-18

— added analytics to track app quality and usability;
— added a new page section for “Goods Movement” with full functionality for editing and creating receipts, inventories, and transfers;
— updated the side menu design;
— added links to promotional posts in chats;
— implemented dynamic visibility of menu items based on user access rights;
— added a convenient notifications page;
— fixed minor bugs from previous versions.

## Apps similar to keyCRM

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [HugeProfit - sales accounting](https://appshunter.io/ios/app/hugeprofit-sales-accounting/id1544248357) | 5.0 (1) | Free | Business |
| [SITNIKS](https://appshunter.io/ios/app/sitniks/id6443676644) | — | Free | Business |
| [Checkbox - програмний РРО](https://appshunter.io/ios/app/checkbox/id6449941861) | 4.9 (16) | Free | Business |
| [Ringostat Smart Phone](https://appshunter.io/ios/app/ringostat-smart-phone/id6444853652) | — | Free | Business |
| [Work.ua — пошук кандидатів](https://appshunter.io/ios/app/workua/id6472812078) | — | Free | Business |
| [Business Match: Social App](https://appshunter.io/ios/app/business-match-social-app/id1547614364) | 5.0 (3) | Free | Business |

## Related topics

[business automation](https://appshunter.io/ios/topics/business-automation) · [sxm to go](https://appshunter.io/ios/topics/sxm-to-go)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*