# Keys - Password Manager — user reviews > 40 indexed App Store user reviews of Keys by Ryan Thread, rated 4.74/5 from 264 ratings. - Source: https://appshunter.io/ios/app/keys-password-manager/id769489214/reviews - App overview in markdown: https://appshunter.io/ios/app/keys-password-manager/id769489214.md - Rating breakdown: 5★ 219 · 4★ 32 · 3★ 7 · 2★ 2 · 1★ 4 ## Newest reviews (11 of 40) ### 4/5 — Good app. Have an upgrade suggestion. *2020-02-11* Please add where you can create a category for your passwords. For example, Personal, Work. Please make it able to print your passwords. ### 5/5 — Great app *2017-08-13* I have been using another app for passwords and everytime I went to another program I would have to log back in. I love being able to use my fingerprinth to log in. If I forget to log out after a few minutes it will auto log out. I know it would be a one time thing but it would be nice to import from an excel or csv file that I am able to export. This app is very easy to use. I hope support will be available for a long time. The developers of the old program stopped updating the app and it will not work with IOS11 update. ### 5/5 — Forget me not! *2017-08-06* I have so many internet accounts I can never remember which ones are used where! Now I don't have to forget which passwords I use where with this app. I can take them on the go with me as well as keep them on my desktop with iCloud sync. This app is simple to use and enabling Touch ID enhances my password security. ### 5/5 — Love it *2017-07-29, version 2.2* Great app ### 5/5 — Great app *2017-06-01, version 2.2* Straightforward and easy to use ### 5/5 — Use it all the time *2017-04-04* I have used keys through multiple platforms and it keeps me organized and updated. Easy to use, love the updates, best of all it's simple!! ### 5/5 — Happy with app! *2016-12-21* Very satisfied with app, so far. I like the alphabetical storage of passwords. Easy to use! Hope the app is kept up to date as the phone software is updated. Last password app I used did not work after update. ### 5/5 — Great! *2016-12-06, version 2.2* Simple and easy to use! ### 5/5 — Highly recommend this app *2016-07-08* Great place to keep all passwords safe and easy to access ### 5/5 — Great app!!! *2016-06-25, version 2.2* Easy to use, clean design; it's awesome! ### 4/5 — Good sync between devices *2016-03-31* I use on my Mac Pro and sync with my iPhone6. Works really well. Only issue is no version for iPad. ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t forget you password *2023-05-20* Used this app for several years! Just now having issues with it, had to get a new phone, and am trying to restore from a backup, but when I input my password, it tells me it’s incorrect, I have reset my password several times, and the same thing happens. Don’t use this app! It’s useless if you change your password. ### 1/5 — Not So Good *2023-05-02* Desktop app needs some way to create folders. Everything is just jumbled in together. Sorted alphabetically I admit but a folder system would be a great help. The iCloud sync across devices does not seem to work and I have spent enough of my life trying to make work. To top it off on ios16 the App Store downloads the app but with an odd looking icon. Admittedly this is probably an iOS issue and not Keys. But I have had enough and will remove it from all my devices. ### 1/5 — Scam *2020-07-10, version 2.3* This is a scam. I have the mac desktop app which is fine but this version charges twice first for app then for sync and it does not work to sync with my existing cloud backups, everytime it restarts the process so it is broken so i want my money back Beware! Apple refuses to refund this purchase because it is an inapp purchase, like some game consumable, so a double scam! ### 1/5 — No update in over 2 years!! Ridiculous *2020-05-07* Keys has given up on their product. Last update was 2 years ago. Don’t buy this app! I’ve had it for many years and will be searching for a new one. ### 1/5 — Great until you need to use a backup *2019-06-25* I’ve been using this app for a few years now and loved it. Recently I had to purchase a new iPhone and am unable to access my iPhone backups due to an unknown encryption password so I’ve been trying to just get my passwords back through this app and it’s supposed iCloud backups. Unfortunately, nothing I do will work. I can get into the app and select the “Restore from iCloud backup” but as soon as I click “Restore” I am logged out and my password is no longer recognized (even though the hint I’m given IS the exact password I set up so I know I am using the correct password) and my face recognition will not activate. So, I can not get my passwords! I even resorted to paying the $4($.99 + $2.99) to try and access everything from my laptop. But, I’m getting stuck in the same incorrect password loop there. I’ve reached out to the developers but considering this app hasn’t been updated in about a year I’m not sure I’ll even get a response. I am frustrated beyond belief!!!! ### 1/5 — Man *2017-09-04, version 2.2* The description of the functionality of this app by developers is misleading as you are under the impression that you are buying the app with the features described above i.e iCloud sync etc. However once app is installed you realise that to get these functionality you need pay additional cost which was not indicated the developer's description and I am very disappointed by the developer's misleading description. Apple should insure that customers are not mislead by developers like in this case. ### 1/5 — Sync is major fail *2017-04-06, version 2.2* Sync doesn't work. ### 1/5 — Sync is broken *2015-02-13, version 2.1.7* Syncing between the Mac and iPhone app does not work. Waste of money... ### 2/5 — Not perfect *2022-12-17, version 2.3* Best free password manager I could find. ### 3/5 — Love ❤️but needs few improvements *2016-11-27* I really love the simpleness of this app, easy to use and very straight forward. Would like to see categories for such things at School, Work, Home etc... than can easy be moved. Also- Big downer is syncing the passwords between phones. I am unable to update my husbands phone with the new or changed passwords on my phone. I might have to look for a new app cause this is important to me. But hope this gets changed on this one cause I really do like this one. ## Most praised reviews (10 highest-rated) ### 5/5 — Secure and easy *2022-04-24* Love this app. Simple, easy and secure with the ability to backup. Best of all free. ### 5/5 — Keys *2022-03-03* An absolute life saver. Couldn’t live in the digital world without it ### 5/5 — It works! *2020-03-22, version 2.3* I ha ### 5/5 — Excellent storage tool *2020-02-14* Easy to use, secure and is available via syncing to all my Apple devices MacBook & phone ### 5/5 — 3$ for iCloud sync *2019-04-04* Overall good app, but they will charge you 3$ for iCloud sync. Ridiculous. ### 5/5 — Great for its simplicity *2019-01-11* I love Keys because it makes it easy to create new keys with passwords. There’s no complication with pages requiring entering lots of info. Plus I love it’s iCloud syncing ability. And you can’t beat a one-time fee versus constant subscription requirements of other options. My only issue is I can’t seem to have it generate passwords on the App, although the iOS version does offer that. So it’s not a big deal. ### 5/5 — As advertised! *2018-04-05* I have moved all my contacts over to Keys now and it moves data through the cloud between my MacBook Air and iPhone beautifully. Yes, an iPad app would be a welcome addition but I have had no problems with the main platforms. I wish I had found this app ages ago! ### 5/5 — Keys to everything *2018-01-27, version 2.3* Keys just work- it’s fast, simple, reliable and secure. It has become an invaluable and constantly used app. Thank you to all the team for a useful & universal piece of software. ### 5/5 — The best *2017-10-13* Keys is the best. Extremely simple to use. Although it’s not designed for iPad I use it on mine, as well as my iPhone and Mac. ### 5/5 — Love it *2017-09-09* Great app. Syncs between phone and computer perfectly. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*