# Keystone First Mobile — Keystone First Member App

> Mobile health plan management for Keystone First members. (iPhone/iPad app by Keystone Family Health Plan.)

- Source: https://appshunter.io/ios/app/keystone-first-mobile/id1185532870 (this page in markdown: same URL + `.md`)
- Developer: [Keystone Family Health Plan](https://appshunter.io/developer/1185532869)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 1.80/5 from 30 App Store ratings · 17 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.6 · 16 MB
- Languages: American English
- Released: 2016-12-16
- Data updated: 2026-09-02
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/keystone-first-mobile/id1185532870/reviews.md

## What is Keystone First Mobile?

Are you a Keystone First member? Are you interested in finding out more about the health plans?

Whether you are a plan member or not, this mobile application provides quick and easy ways to help you manage your health care. For members, it puts your Keystone First health plan information at your fingertips, with features that include quick access to your member ID card and provider information. It’s also a useful tool to help make every provider visit valuable. Manage your health, wherever you are.

FEATURES
The Keystone First mobile app makes every provider visit easier for Keystone First members:
•	ID card — Get access to an electronic copy of your member ID card.
•	Medicine cabinet — Keep track of your medicines, how to use them, your prescription history, and medication reminders. You can also learn how medicines interact with each other and view medicine warning labels.
•	Find a doctor or hospital — Use a quick search tool to help you look for any network provider, hospital, pharmacy, specialist, or urgent care center nearby. You can also get directions to a provider’s office or call for an appointment.
•	My Doctors — Get access to your primary care provider (PCP) and your other health care providers.
•	Resources — See an overview of the digital and community resources available to you.
•	Contact Us — Access a list of important phone numbers for the health plan.  
•	Available in English and Spanish.

## Key features

- Digital member ID card
- Medicine tracking and reminders
- Find doctors and hospitals
- Access provider information
- View health plan resources
- Contact health plan

## Recent user reviews (10 of 17)

All indexed reviews: https://appshunter.io/ios/app/keystone-first-mobile/id1185532870/reviews.md

### 1/5 — The worst!

*2026-02-16*

Not time saving at all. You have to call for everything.. hate it

### 1/5 — Error

*2025-10-19*

Cannot log in even after changing username and password.

### 1/5 — UI is a joke

*2025-02-22*

Honestly I could’ve developed this app in 30minutes, it is hilarious how bad it is.

### 1/5 — Worst. App. Ever.

*2025-02-15*

This app is useless. You can’t schedule appointments with your doctor. You can’t access the directory to find a new doctor or hospital. Why did someone even develop this app?

### 1/5 — Trash app now!!

*2024-12-16*

I can't log in!! It tells me I have the wrong password, then when I go to the website I get through!? Trash app!! I wish I could give it zero stars but that's not an option!!

### 1/5 — Why does this even exist?

*2024-12-05*

I downloaded the app and thought great mobile access to my benefits. The only issue is every time I login I get a screen that shows my name and birthday, but then the app errors out. Their customer service keeps hanging up on me so I figured I would leave this review.

### 1/5 — Doesn’t load

*2023-11-28*

App opens, says “waiting” then goes to an infinite white screen. Deleted!

### 5/5 — Member not found

*2022-11-02*

You have to change your instructions to let everyone know when entering member identification don’t insert the first 3 letters

### 1/5 — Worst app ever

*2022-11-01*

Doesn’t work. Waste of time.

### 1/5 — apps crashing

*2022-05-17*

i cant even register my name and information to look up providers! i deleted the app.

## Frequently asked questions about Keystone First Mobile

### What is Keystone First Mobile?

Keystone First Mobile is a free application designed to help Keystone First health plan members manage their healthcare. It provides features like a digital ID card, medication tracking, and a tool to find network providers.

### Is Keystone First Mobile available on Android?

Based on the provided information, Keystone First Mobile is available for iPhone, iPad, and iPod. Specific Android compatibility is not detailed.

### How often is Keystone First Mobile updated?

The latest version of Keystone First Mobile is 6.7, and it was last updated on November 12, 2025. This indicates regular updates to maintain functionality and security.

### What is the user rating for Keystone First Mobile?

Keystone First Mobile has a user rating of 1.8 stars from 28 ratings. This suggests that users have had mixed experiences with the application.

### Does Keystone First Mobile offer medication reminders?

Yes, Keystone First Mobile includes a 'Medicine cabinet' feature that allows users to keep track of their medicines and set medication reminders.

### Can I find doctors and hospitals with Keystone First Mobile?

Yes, the app features a quick search tool to help you find network providers, hospitals, pharmacies, specialists, or urgent care centers nearby, and provides directions.

### What languages does Keystone First Mobile support?

Keystone First Mobile is available in both English and Spanish, making it accessible to a wider range of users.

### What is the age rating for Keystone First Mobile?

Keystone First Mobile has an age rating of 12+, indicating it is suitable for users aged 12 and older.

## Version history (last 5 releases)

### 6.10 — 2026-08-31

new fixes

### 6.9 — 2026-07-31

New fixes

### 6.7 — 2025-11-12

My Health warning sign fixes and added CHIP Module

### 6.0 — 2023-05-19

My Health warning sign fixes

### 5.9 — 2023-05-12

Enhancements for the App

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## Related topics

[keystone first](https://appshunter.io/ios/topics/keystone-first) · [keystone first mobile](https://appshunter.io/ios/topics/keystone-first-mobile) · [keystone first chip](https://appshunter.io/ios/topics/keystone-first-chip) · [family first members](https://appshunter.io/ios/topics/family-first-members) · [cxpa](https://appshunter.io/ios/topics/cxpa)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
