# KeyWe (old)

> Smartphone-controlled smart door lock system for remote access and security. (iPhone/iPad app by SESAME LAB CORP..)

- Source: https://appshunter.io/ios/app/keywe-old/id1168989526 (this page in markdown: same URL + `.md`)
- Developer: [SESAME LAB CORP.](https://appshunter.io/developer/1455591815)
- Category: Utilities, Lifestyle
- Price: Free
- Rating: 2.20/5 from 30 App Store ratings · 19 written reviews indexed
- Age rating: 4+
- Requires: iOS 8.1 · 55 MB
- Languages: American English, Arabic, Japanese, Korean
- Released: 2016-11-03
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/keywe-old/id1168989526/reviews.md

## What is KeyWe (old)?

KeyWe for a smarter life, 
Control your door lock from your Smart phone.

Don't need keys, password, cards. Just get KeyWe app on your smartphone.
With KeyWe smart system, you are always in control of your door.

features
●Smart KeyWe
-The door opens automatically when you approach the door lock with your smartphone based on the location tracking system.
-Feel unsafe with your door opening automatically? Try the 'Magic Touch' option. When you touch your door lock with your smartphone, the door opens.
●Multi-way to Sign in
-You can use your phone number or Google account to sign in.
●Home menu
-Change your background image with your picture. It is very easy to change the settings of your lock. The features you use will be displayed on the lock status bar.
●Guest Key
-Share your Guest Key with your visitor. No need to sign up. Just send the generated number to your guest.
●Easy invitation
-Use the app to easily invite your family, friends, and guests. You can set up a date and time as you wish. No need to share your PIN or passcode anymore.
●Real-time push alarm
-Ever worried whether your kids arrived home safely on their own? KeyWe informs you in real-time. Get push notifications when your family gets home.
●Entry/Access record checks
-The safety of your home starts with your door. You can check the record of who has entered the house and when for the past two months.
●Smart Door Lock
-Door lock battery alarm, one-off passcode for visitors, location-based automatic door opening - The unique functions that you can't find anywhere but on KeyWe.
●Multiple doors with one app
-My house, my parents’ home, and the office - simply control multiple door locks with KeyWe app.
●Easy registration
-Experience the smart world with an easy registration. With no complicated process needed, the registration is completed within seconds simply through QR codes scanning.

#Please visit to KeyWe homepage and KeyWe online shop. You will see more features and news about KeyWe smart system.

#"Continued use of GPS running in the background can dramatically decrease battery life."

#"This app may use your location even when it isn’t open, which can decrease device battery life"

We always try to develop the much smarter KeyWe platform. 
Don't hesitate to email me if you have any questions anytime.
It will help us to make better App and Device.

## Key features

- Smartphone-based door lock control
- Automatic door opening via location tracking
- Magic Touch unlock option
- Guest key sharing
- Real-time push notifications for entry
- Entry/access record history
- Multiple door management

## Recent user reviews (10 of 19)

All indexed reviews: https://appshunter.io/ios/app/keywe-old/id1168989526/reviews.md

### 4/5 — Was working great, now can't log in

*2020-08-19*

Love this app and it's worked very well for me up until the latest version. I use Google Login for me account, but now there is no option to sign in with Google. When I try to recover my password with "forgot my password" it just tells me that my account is done through Google and I need to log in that way. Again though, there is no Google login option. Just phone number and email are options.

**Developer response:** sorry. Please provide your detailed account information. We do not have any information rights to the Google Account. Please contact us at support@thekeywe.com. We will solve the problem.

### 1/5 — Needs a ton of work.

*2020-06-10*

The app no longer works and just crashes every time I open it after deleting and reinstalling it on iOS 13.6. 

This never really worked well when it would open, so I guess it’s just useless. 

I can still use the hardware as a lock but not very happy and don’t recommend to anyone.

**Developer response:** Hi, This is the iOS 13.6 beta version.
There is no way we can fix it because it is not a fully released version.
It is recommended to use it in the official iOS version 13.5.
When iOS13.6 version is officially released in the future, it can be used.

### 1/5 — No nfc on iPhones

*2020-03-29*

Door locks with nfc don’t work as Android you get an nfc option in the app and on iPhone no nfc option. Also crashes on iPad.

**Developer response:** NFC functions vary depending on the performance of Android phones. To use, the keypad of your Android phone and door lock must be turned on (light on).
The iPhone does not support NFC functionality.
And the iPad can't control our door locks. We can only use mobile phone devices that can actually make a call.

### 3/5 — Weak app on apple strong device

*2019-10-08*

I am a bit disappointed tbh the device itself is great fairly obvious and medium difficulty self install, sleek, robust, stylish, and yet unobtrusive, then their is the app.... what a let down, the app struggles to log in or stay active in the background which results in the ideal feature of automatically unlocking being unreliable at best, I had at most 3 days of it almost working correctly, the timing delay setting being too long on the shortest setting and regularly missing the queue entirely, the passcode setting over the bridge app another great success and then the one time passcode option not having an option for how long it’s active (why a matter of minutes) if your only setting it when they are already there might as well just use the remote unlock, the app stinks of design by someone that has never used it or has a very non-average lifestyle

**Developer response:** Thank you for using our KeyWe Door Lock. Your valuable opinions develop us. Thank you. Let us know what you lack and we will try our best to update it. Please give us many opinions in the future. App will be updated to use conveniently as soon as possible. If you find any issues please feel free to contact us at support@thekeywe.com. We will try to solve it. Thank you.

### 1/5 — Not supported device

*2019-09-27*

When i open the app, appears an announce not supported device! I have an iPhone 6

**Developer response:** iPhone 6 is supported. Is your phone unavailable? Please tell us the specific situation. We will fix it after confirmation. Please contact us at support@thekeywe.com.

### 1/5 — Needs improvements

*2019-09-18*

I’m constantly getting logged out of the app! Smart open “loses server Connection” far too often. Also it won’t remember your credentials, so you have to log back in every time. This costs too much to just be a keypad lock!

**Developer response:** For security reasons, the app will automatically log out if your phone's network is unstable. This is to prevent risks such as cell phone hacking. Please understand. However, we will check for other problems for better service, and will upgrade the feature from time to time. Please contact support@thekeywe.com for more information. Thank you.

### 1/5 — Worst purchase of my life

*2019-08-21*

This company told me not to purchase the wireless bridge device because I already have a Wink hub. So I skip out and then turns out their Wink support never happened and Wink blocked their locks. So I missed on the discount on the crowdfunding page. Then they now say it’s only available with Android phones. So I have to buy a SmartThings hub just to use this lock. Sorry, but I already have a smart lock that does everything this lock does. All I wanted this for was for the keyfobs. But to get this lock to work the way it needs to is just not feasible. 

This company has NO phone support leaving you to have weeks worth of back an forth email conversations to get questions answered. And the app has such a low rating, it seems as though no one can use it.

**Developer response:** sorry. Our door lock supported Wink hub in production. However, Wink hub blocked our door lock. We are asking for cooperation to resolve this issue, and we are working on a workaround. Contact us at support@thekeywe.com and we will do our best to resolve the issue.

### 3/5 — Needs work

*2019-05-25*

If the app cannot immediately connect to the internet it forgets the log in details.  This needs to be fixed.  It also takes too long to connect to lock when on Bluetooth.

**Developer response:** Sorry for the delay. Is the app automatically signed out? We have modified the App to address this issue. Is Bluetooth paired with phone? If it is paired, cancel it. Some paired phone may not be connected smoothly.

### 1/5 — Overall User Experience Needs to be Changed

*2019-05-16*

Overall this app is non-user friendly and the admin functions need to be redesigned and I’ll point out where:

1. The selling point for me was the ability to change the guest key remotely. The problem is the use of that app generated key forces the guest to download the app. This is very misleading and unnecessary. Admin should be able change the guest key and the guest should be able to use that key without downloading the app.

2. The lock does not connect most of the time to my app or Smarthhub even though it’s 10 feet from the lock.

3. Admin should be able to generate guest key combination remotely

**Developer response:** Thank you for your valuable feedback.
First of all, in order to control the door lock on condition that the guest does not use the app, you can change the password of the door lock in real time remotely via Wi-Fi bridge. However, you can not specify the usage time. We will continue to strive for smarter use. Your opinion becomes the foundation upon which we grow. Thank you.

### 1/5 — Needs work

*2019-05-15*

*Response to the developer response*

Did you even read my review? I mentioned several features I’d like added: namely, 1. progress indicators while the app is communicating with the lock and the main thread is blocked, and 2. The current auto-lock setting only works if the door is never opened. Many users have asked for an additional auto-lock timeout setting so that they can increase the amount of time the door stays unlocked after unlocking, opening then closing the door. Currently, the door will immediately lock after doing this and there’s no way to adjust it.

HOWEVER, more than new features, I’d first like the existing promised features to actually work, like smart open/smart touch. I’ve tried many times, and it has never worked for me. I have not found a single iOS user say this actually works for them (for example, many users have complained about it on the KeyWe Facebook page that you apparently never read). This feature is THE MAIN reason why I bought the KeyWe locks (three of them, to be exact) in the first place, and it’s broken.

Lastly, I’m an iOS developer, and as unintuitive as your app is, I know how to use it, thanks. 

*Original review*

As others have already said, the app needs a lot of work. It’s never made clear, but I figured out that the app connects to the lock via Bluetooth and not WiFi, which explains the need to be close to the lock and also the slow response time when changing settings. But at the very least a progress indicator should be displayed when reading/writing data between the app and lock so the user knows something is happening rather than just staring at an unresponsive screen.

Also, smart open/touch has never worked for me at all nor have I ever received any push notifications.

Please add an auto-lock setting that controls how long the door stays unlocked after being unlocked from the inside. I still want the auto-lock feature, but quite often I step outside for just a moment (my backyard, especially) and it’s rather annoying to have the door immediately lock behind me before I can come back inside.

**Developer response:** We update apps from time to time if we find problems. Please let me know if you have any features you'd like to add. We strive for better service. Please contact supprot@thekeywe.com. We'll tell you how to use it.

## Frequently asked questions about KeyWe (old)

### How does KeyWe open doors automatically?

KeyWe utilizes a location tracking system. When your smartphone approaches the door lock, it can be configured to open automatically. For added security, you can opt for the 'Magic Touch' feature, requiring a touch on the lock with your smartphone to unlock.

### Can I grant temporary access to visitors with KeyWe?

Yes, KeyWe allows you to share a 'Guest Key' with visitors. You can generate a temporary number for them without requiring them to sign up for the app. You can also set specific dates and times for this access.

### Does KeyWe provide any security logs?

KeyWe keeps a record of who has entered your house and when for the past two months. This feature helps you monitor your home's security and ensure the safety of your family members.

### What happens if my door lock's battery is low?

KeyWe provides a door lock battery alarm to alert you when the battery is running low. This ensures you can replace the battery in time to avoid any access issues.

### Can I manage multiple door locks with the KeyWe app?

Yes, the KeyWe app supports managing multiple door locks from a single application. This is convenient for controlling access to different locations like your house, your parents' home, or your office.

### How is KeyWe registered with a door lock?

Registration with a door lock is designed to be easy and quick. You can complete the process within seconds by simply scanning QR codes, avoiding complicated setup procedures.

### What are the user reviews like for KeyWe?

KeyWe has an average rating of 2.2 stars from 30 ratings. This suggests that while the app offers useful features, there may be areas for improvement based on user feedback.

### Is KeyWe available on different devices?

KeyWe is supported on Apple Watch, iPhone, and iPod. This allows for convenient access and control across various Apple devices.

## Version history (last 5 releases)

### 3.0.1 — 2020-08-15

Updates:
- Promotion popup has been implemented
- App update popup has been implemented

### 2.0.59 — 2020-05-26

Updates:
- Added M120N door lock

### 2.0.58 — 2020-04-23

Updates:
- Added GKBC-3100Z in door information page
- Watch App icons have been updated
- Minor bug fixed

### 2.0.57 — 2020-03-25

- Add support door lock

### 2.0.56 — 2020-03-04

- bug fixed

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## More apps by SESAME LAB CORP.

- [KeyWe Pro](https://appshunter.io/ios/app/keywe-pro/id1525814835)
- [Premo.live](https://appshunter.io/ios/app/premolive/id1538085877)
- [KEYRING: MY DIGITAL KEYS](https://appshunter.io/ios/app/keyring-my-digital-keys/id1598834378)
- [KEYRING CONNECT](https://appshunter.io/ios/app/keyring-connect/id6444245227)

All apps by SESAME LAB CORP.: https://appshunter.io/developer/1455591815

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*