# KFC Canada — user reviews > 462 indexed App Store user reviews of KFC Canada by Kentucky Fried Chicken Canada Company, rated 4.40/5 from 345 ratings. - Source: https://appshunter.io/ios/app/kfc-canada/id653810744/reviews - App overview in markdown: https://appshunter.io/ios/app/kfc-canada/id653810744.md - Rating breakdown: 5★ 255 · 4★ 40 · 3★ 16 · 2★ 5 · 1★ 29 ## What do users think of KFC Canada? Overall sentiment: negative **Pros** - 🚀 Fast and convenient - 👍 Friendly staff - 🍗 Good food quality - 💰 Great deals and offers **Cons** - 🐛 Buggy and glitchy - 🤔 Confusing and unintuitive UI - 💳 Payment issues - 🕰️ Slow and unresponsive - 🚫 Limited menu options **Commonly reported bugs** - Login/sign-up problems - Crashes and freezes - Incorrect order fulfillment - Delivery issues **Most requested features** - Ability to customize orders - Apple Pay integration - Loyalty/rewards program - Improved order tracking ## Newest reviews (13 of 462) ### 3/5 — Good *2026-08-21, version 2607.0.0* Constantly says something went wrong and the app crashes several times every time I try to use it ### 3/5 — App issue *2026-08-20, version 2607.0.0* The is so hard to use, have issues every time. ### 2/5 — Payment *2026-08-15, version 2607.0.0* No option to pay a promo at store. Online pay only. ### 1/5 — This App Sucks *2026-08-14, version 2607.0.0* I repeat…this App Sucks ### 1/5 — Payment problems *2026-08-12, version 2607.0.0* Forcing me to use apple pay is a really bad look ### 1/5 — Bad app *2026-08-12, version 2607.0.0* You order to one restaurant it gets made at another. This issue is ongoing. Customer service is not easy to deal with. ### 3/5 — No selection for plates or hot sauce Louisiana *2026-08-10, version 2607.0.0* No selection for plates or hot sauce Louisiana on the app I always have to call to make a request ### 3/5 — Ordering online *2026-08-10, version 2607.0.0* I personally don’t like the seasoning that they put on their fries and your unable to request without on the app, just like I can’t order coleslaw. The only thing that appears is corn. This needs to be addressed. ### 1/5 — For the love of God, either make a decent app or just use Uber/skip etc. *2026-08-07, version 2607.0.0* Awful ux. Payment declined error message. Ok. So I place the order using a different method. Then I get queried at the store about 2 orders. App requires my shipping address for a pick up order. No receipt or transaction record issued on either transaction (checked junk folder). Will wait with baited breath to see if they process one transaction or 2. This app is for the trashbin. ### 3/5 — add a way to tip *2026-08-04, version 2607.0.0* 3 ### 4/5 — Kfc *2026-08-03, version 2606.0.4* Perfect ### 2/5 — A simple yet poorly functional app *2026-08-02, version 2606.0.4* This app seems to have never been fully developed. All features are linked to a website, which causes the app to respond slowly and often prevents users from ordering food or making payments. Moreover, the app offers only very basic functions, and even those cannot be completed within the app itself. ### 1/5 — Michel *2026-08-01, version 2606.0.4* Très difficile à utiliser, je place la même commande , très difficile à retrouvé et les donnes de paiement ne sont pas gardé en mémoire ## Most critical reviews (10 lowest-rated) ### 1/5 — Application PFK *2026-09-04, version 2607.0.0* L’application ne marche jamais lorsque c’est le temps de payer ### 1/5 — DONOT UPDATE! *2026-09-01, version 2607.0.0* The app puts you in a position to be stuck in it without being able to remove the items added. You have to uninstall it to empty your cart! Offers cannot be redeemed as advertised and you have to pay in full price to get the “offer”! Someone out there should’ve tested out before the launch!! ### 1/5 — Totally unresponsive *2026-08-26, version 2607.0.0* Does not acknowledge sign- in, does not acknowledge an order. In short, it just doesn’t work. ### 1/5 — Apple Pay never work *2026-08-26, version 2607.0.0* Nanny ### 1/5 — Colt *2026-08-26, version 2607.0.0* Zero coordination between KFC and driver to notify if food has been dispatched and or delivered . ### 1/5 — payments dont work *2026-08-25, version 2607.0.0* worst app ever for payment. Me and my friends tried our apps on both phones and multiple payment methods. NONE OF THEM WORKS. Always says error! pls fix ### 1/5 — Commande en ligne *2026-08-22, version 2607.0.0* Impossible de passer une commande en ligne le payement ne passe jamais peu importe la facon de payement ### 1/5 — Buggy *2026-08-18, version 2607.0.0* Can’t add napkins or ketchup forks etc. says something gone wrong ### 1/5 — Doesn’t even work *2026-08-16, version 2607.0.0* Most excruciating fast food app to use. It can’t even process orders sometimes. If you can’t even make an app that processes orders then don’t release it ### 1/5 — Salty chicken *2026-08-15, version 2607.0.0* The chicken is very salty too much salt in it waste of money I told the cashier she was just looking at me ## Most praised reviews (10 highest-rated) ### 5/5 — Finger licking tenders and large pop corn poutine *2026-08-28, version 2607.0.0* Getting more hungrier upon looking at the menu ### 5/5 — Best chicken ever *2026-08-21, version 2607.0.0* 5 ### 5/5 — Wow love the service *2026-08-12, version 2607.0.0* Excellent sevice, we are travelling and we like stopping here because it's so clean! ### 5/5 — WoW *2026-08-10, version 2607.0.0* Excellent ### 5/5 — Chicken is life *2026-08-10, version 2607.0.0* Need some upgrades, but still a good app! ### 5/5 — KFC APP. *2026-08-03, version 2606.0.4* Easy to use and pay. ### 5/5 — You cant even sign in and you need to sign in to order lol *2026-08-01, version 2606.0.4* Aaa ### 5/5 — Online order *2026-07-31, version 2606.0.4* Easy to order ### 5/5 — The App is Mint! *2026-07-23, version 2606.0.4* App is deeecent, quick & easy and gets the order on the way fast. Chicken slaps every time! And good prices too gnome sayin ### 5/5 — kfc canada menu *2026-07-15, version 2606.0.4* The menu looks too simple to me. I hope they introduce some items in Toronto, those that are in the Chinese Guangzhou KFC menu. Those food in Guangzhou KFC look more tasty. For example, bbq chicken burgers or double fish burgers. Also, the drinks in Guangzhou has more choice than here. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*