# KFC Saudi Arabia — user reviews > 158 indexed App Store user reviews of KFC Saudi Arabia by Kuwait Food Co.(Americana), rated 4.20/5 from 1,327 ratings. - Source: https://appshunter.io/ios/app/kfc-saudi-arabia/id1491761668/reviews - App overview in markdown: https://appshunter.io/ios/app/kfc-saudi-arabia/id1491761668.md - Rating breakdown: 5★ 970 · 4★ 102 · 3★ 39 · 2★ 27 · 1★ 189 ## What do users think of KFC Saudi Arabia? Overall sentiment: neutral **Pros** - 🚀 Fast delivery - 👍 User-friendly app - 💡 Offers and rewards - 🚀 Quick ordering process **Cons** - 🐛 Order issues (missing items, wrong orders) - 💰 Expensive prices compared to in-store - 🕰️ Delayed or slow delivery - 🤖 Poor customer service **Commonly reported bugs** - App crashes or freezes - Inaccurate order status updates - Issues with in-app payments **Most requested features** - Add more payment options - Improve order tracking - Offer more customization options - Expand delivery coverage area ## Newest reviews (10 of 158) ### 4/5 — ترتيب *2026-04-28, version 10.42.2* يعطيك ترتيب ### 2/5 — Can’t claim points *2025-10-16, version 10.35.2* Their “point” can’t be claims saying “ oops can’t right now” for almost 7 months. ### 2/5 — No cancel option *2024-09-27, version 9.10.2* I was thinking of buying more items after i ordered and tried to cancel there is no option to cancel the order. And was forced to cancel by calling the store and canceling it i will never use kfc application for order again ### 1/5 — Orders are not delivered and canceled *2024-05-19* I ordered twice on the app and it leads me on for a longs time then self cancels ### 1/5 — انتبهوا للدفع ترا التطبيق يقول فشل الدفع وهو ساحب!!!! *2024-05-14, version 8.13.2* والشكوى تعبانه عندهم محد يرد ولا كأن فيه عميل عندهم ### 1/5 — 😡👎🏻تجربة سيئه *2024-04-24, version 8.13.2* جاتني وجبه زنجر الدجاج قوامة غريب كأنه غير مستوي وقاسي كالمطاط رغم ارتفاع سعرها ب ٤٧ ريال ، و خدمه العملاء مثل عدمها ياخذون الشكوى ولا احد يتصل او يهتم 👎🏻👎🏻👎🏻👎🏻😡😡😡😡😡 ### 1/5 — تقييمي لطلب من خلال التطبيق *2024-02-26, version 8.13.2* طلبت مره من خلال هالتطبيق أسوء طلب كلته الوجبه بارده والدجاج مااستوء عدل 😵 ### 1/5 — Problem *2024-02-07, version 8.12.2* iPhone application is totally cracking while scrolling, not showing all pictures of meals even if select the required meal option, it’s not showing properly the pictures and hanging from last update, hoping to solve it soon ### 5/5 — مكة المكرمة *2024-02-06, version 8.12.2* شكرا لجميع عاملين في هذا المطعم الجميل ### 5/5 — Best Chicken fast food *2024-02-01, version 8.8.2* I love youuuuuu KFC 💖💖💖💖 ## Most critical reviews (10 lowest-rated) ### 1/5 — التطبيق لايعمل !!! *2026-08-17, version 10.58.2* عند ادخال رقم الهاتف لا يصل رمز التاكيد نهائيا جربت كثير ما اشتغل .. ### 1/5 — الرياض *2026-07-29, version 10.58.2* مطعم التسمم ### 1/5 — Very bad *2026-01-19, version 10.42.2* .. ### 1/5 — تطبيق جدا جدا جدا سيء *2026-01-07, version 10.38.2* من أسوء تطبيقات التوصيل أنا طلبت الساعة ١١:٤٨ و للآن ما جا الطلب حقي و الساعة ٢:١٩ و لما ادق على الرقم ابا أشوف فين أكلي الرجال يقول من ٢٠ إلى ٢٥ دقيقة عشان يجي و استنيت ٤٠ دقيقة و ما جا الصراحة جدا سيء لو أني طالب شي ثاني كان مو بس جا كان اكلتو و هضمتو و نمت و صحيت و التطبيق السيء هذا لسا ما جاب طلبي ### 1/5 — سيئ طلب الاستلام من الفرع *2025-11-15, version 10.36.2* تطلب من التطبيق استلام من الفرع ويجيك الطلب جاهز توصل ويقولك ما نجهز إلا وانت موجود ايش فايده الطلب من التطبيق ### 1/5 — رسوم خدمة!!!! *2025-10-29, version 10.35.2* خدمة زباله وخدمات عملا اعفن خدمه ومع ذالك يبي رسوم خدمة وكمان مافي مركز شكاوي وتاخذ حق لو صار اي شي لطلبك ويبي رسوم خدمه ولا في رسوم على الطلبات الصغيره تبآ لكم ### 1/5 — They stole me! *2025-09-20, version 10.32.2* I ordered like any normal person, and I waited all the time, I talked to the customer service, he told me that your order was canceled, I said good, why is it canceled, he said this, how is the restaurant, and they told me that we will return the money, and your right does not go, and I still haven't returned the money ### 1/5 — Fake offers *2025-08-20, version 10.28.2* Ordered a 2 twister and fries deal and received 1 twister. I though it was a mistake at first from the employee and talked to him and he said no you ordered only one, he even printed my receipt and it had 1 twister on it, talked to the manager and he wasn’t helpful at all telling me to talk to KFC number and complain their, asked for my refund I don’t want the meal no more and they wouldn’t offer it to me becuase i paid throught the app? Nonsense I talked to the KFC number and they were not helpful either. Such a shame becuase I used to like this restaurant, definitely no going their again ### 1/5 — Issue with big orders *2024-11-13, version 9.11.2* Unfortunately each time i order 6 family packs and pay for it. The store manager cancel the order and request payment at shop. This always ruins the credit that come back in 3 days. And make me lose points. Put limit for orders or accept it ### 1/5 — تاخير كبير، العروض ما تشتغل *2024-07-08, version 8.13.2* اصرف ٢,٥٠٠ نقطه عان توصيل مجاني، والتوصيل لسه بفلوس. ويقولك اول طلب خصم ٤٠٪؜، برضو الكود ما يشتغل ## Most praised reviews (10 highest-rated) ### 5/5 — Yarmouk store Dammam Road Riyadh *2026-08-05* Best KFC chicken i ever had this is awesome ### 5/5 — ممتاز *2026-07-13, version 10.58.2* سرعة الاستجابه و حرارة الطعام و اسعار مذهله و قمه باللذااااذه ### 5/5 — Mr. *2026-05-16, version 10.43.2* Great taste and very fast delivery. Finally friendly service from the crew inside the restaurants . Keep it up and keep that performance . ### 5/5 — روعه *2025-09-18, version 10.32.2* استفدت منه كثير وخاصه المكافات ### 5/5 — KFC *2025-07-22, version 10.24.2* I really enjoy when I order through this app . ### 5/5 — The best *2025-06-01, version 10.14.2* It was one of the best experiences dealing directly with the restaurant and searching for the best offers. It was a worthy experience after the spread of food ordering sites that increased the price of the service provided. ### 5/5 — App is greatly improved *2025-05-24, version 10.14.2* App has many offers and very easy to use. ### 5/5 — Nice and well aligned menu *2025-02-13* Great application easy to order and well aligned menu ### 5/5 — Awesome experience *2025-01-02, version 10.2.2* I just made the easiest and most efficient experience with the app and the store added this new and awesome “self-order” tablet which I think is amazingly genius 👌🏽 Thank you for this great experience! ### 5/5 — User friendly *2024-03-10* App is Very user friendly --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*