# KFC Trinidad and Tobago — user reviews > 42 indexed App Store user reviews of KFC Trinidad and Tobago by Prestige Holdings Limited, rated 4.65/5 from 3,513 ratings. - Source: https://appshunter.io/ios/app/kfc-trinidad-and-tobago/id1522917370/reviews - App overview in markdown: https://appshunter.io/ios/app/kfc-trinidad-and-tobago/id1522917370.md - Rating breakdown: 5★ 2,725 · 4★ 494 · 3★ 193 · 2★ 38 · 1★ 62 ## What do users think of KFC Trinidad and Tobago? Overall sentiment: negative **Pros** - 🚀 Fast service - 👍 Convenient app - 👍 Easy to use **Cons** - 🐛 App issues and glitches - 🚫 Delivery problems - 🚫 Incorrect orders - 🚫 Location issues **Commonly reported bugs** - App not recognizing correct location - Orders not going through - App crashing or not working after updates **Most requested features** - Allow selection of individual chicken pieces - Improve location selection process - Add option to specify order instructions ## Newest reviews (10 of 42) ### 2/5 — Food *2026-05-08, version 1.3.5* App moves slow and takes long to place order ### 4/5 — Location *2024-11-19, version 1.3.5* Please fix how it searches your location, its never correct and even if I add in my address it never saves it, I have to manually add it in every order ### 4/5 — Locations *2024-07-13, version 1.3.5* Can improve the process of selecting the restaurants based on location. Showing them on a map and allowing the customer to select in that layout would help. ### 4/5 — Customization *2024-05-10, version 1.3.3* Great app, would like to see customization of choosing different pieces of chicken though! ### 4/5 — Choose Chicken *2023-02-22, version 1.1* The site is almost perfect, just need to add the option to choose the chicken pieces you like best. Egg Brest and Wing vs. Leg and Thigh. ### 3/5 — Order Instructions *2022-11-22, version 1.0.10* Member of the Siparia franchise never seem to follow order instructions if you put No breast in the order they always seem to put the opposite like it’s Opposite Day everyday there. Do better please. ### 3/5 — Glitches on app *2022-08-20, version 1.0.10* The app does not allow you to put in a correct location and it does not recognize the address when corrected on the system. ### 2/5 — Good app but service doesn’t match *2022-05-24, version 1.0.10* The app design and usability is very good. I find it easy to place orders. However, the service being provided does not match the app. Today I placed an order for collection. When I got to the branch I joined the click and collect line and still had to wait for the normal line to be cashed then when I got to the cashier and paid for my order I still had to wait for my order behind everyone that was already there. Why have a click and collect service if you can’t service those customers in that manner? I understand that certain branches can be busy and online orders could potentially be missed or ignored but it doesn’t make sense to offer a service like click and collect and the service doesn’t work as intended. ### 4/5 — Very good *2021-10-08, version 1.0.6* Great app, easy to use and orders are fast. ### 3/5 — Sandwiches *2021-03-14, version 1.0.5* Your sandwich sizes are way too small!! ## Most critical reviews (10 lowest-rated) ### 1/5 — LATE DELIVERY *2026-05-13, version 1.3.5* It takes very long to arrive ### 1/5 — Problem *2026-03-02, version 1.3.5* App keeps showing forbidden ### 1/5 — NO option To Select the individual piece of Chicken *2025-02-24, version 1.3.5* There is no option to select the individual pieces of chicken on the app. Therefore if I get a munch pack and I white all dark meat there is not option for that. ### 1/5 — Online App NOT Working *2024-09-10, version 1.3.5* Today was the third time I placed an order and it was never received. I have used this app many times in the past and I worked well. But throughout this year, I have placed orders on two previous occasions and after 2 hours of waiting on a call for delivery I had to call the Windsor branch in Arima to find out what is the delay to which the person stated that they did not receive an online order from me and that the app is experiencing challenges. This happened twice! Today I decided to try ordering KFC on behalf of someone at around 10:50am, thinking that the glitch has been resolved on the app, only for the entire day to pass without receiving as little as a phone call. Email confirmations were sent with every order, therefore I know it is not my internet connection and that the order did in fact go through into the system. It is now 6:45pm and still nothing! The This is absolutely unacceptable! Do better! ### 1/5 — Great Idea Poor Execution *2024-07-04, version 1.3.5* Now the idea for the app itself to help with placing orders is wonderful absolutely simple and easy. However, what I do not appreciate is the 5-6 hour wait only to call and have them say, “We ain’t receive the order!” If there’s an app to place orders why is it that the orders are not going through but a big confirmation email and tracking number is given and even worse there’s an option to pay before you get it 👀. My order was placed at 1:29pm and still at the time of this review, I still have no food. My friend messaged me to tell me that had the same experience. This could never be right. Who is going to rectify this? ### 1/5 — Pieces *2024-05-28, version 1.3.3* We should be able to select what pieces we want original and spicy ### 1/5 — Never get deliveries *2024-05-08, version 1.3.3* Tired of always ordering and my orders never reaching to me after y’all confirm the order ### 1/5 — Garbage *2023-05-07, version 1.3.3* So strange that it says that KFC does not offer delivery in my location when they do if I call…So the app is useless to me. If I can give it negative 5 stars I would. ### 1/5 — Really ?? *2022-09-20, version 1.0.10* How y’all gonna raise the delivery fee by a WHOLE $5 ??!! This is my last order … ### 1/5 — App not working when update is applied *2021-03-13, version 1.0.5* Updated app not working ## Most praised reviews (10 highest-rated) ### 5/5 — Miss Stacy *2026-08-17, version 1.3.5* Convenient easy to use different payment options which is useful for paying online if u dont have cash ### 5/5 — Awesome App *2026-02-03, version 1.3.5* Awesome App ### 5/5 — Ravi *2025-08-13, version 1.3.5* Very pleased with the service and did not have to wait long at all ### 5/5 — Muy Bien *2023-12-26, version 1.3.3* The app works really well, is a quick way to get fat i love it ### 5/5 — Fantastic *2023-09-19, version 1.3.3* Now this is a kfc delivery app ### 5/5 — Always conveniently available *2023-02-03, version 1.1* The conveniency is everything ### 5/5 — Always on time, drivers friendly *2023-01-22, version 1.1* Always ### 5/5 — Needs update *2022-12-20, version 1.1* Very slow and had to keep restarting order and being bumped off. At least 6 times ### 5/5 — Great Ordering App *2022-09-07, version 1.0.10* It’s easy to use and very simple to navigate. ### 5/5 — The staff at KFC Couva *2021-11-09, version 1.0.6* My friends and family are happy with the service and treatment. Good stuff guys keep it up --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*