# KFC UAE - Order Food Online — user reviews

> 92 indexed App Store user reviews of KFC UAE by Kuwait Food Co.(Americana), rated 4.40/5 from 674 ratings.

- Source: https://appshunter.io/ios/app/kfc-uae-order-food-online/id1498929827/reviews
- App overview in markdown: https://appshunter.io/ios/app/kfc-uae-order-food-online/id1498929827.md
- Rating breakdown: 5★ 517 · 4★ 62 · 3★ 23 · 2★ 12 · 1★ 60

## What do users think of KFC UAE?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use app
- 🚀 Quick and efficient ordering
- 💰 Good deals and offers
- 🍽️ Delicious food

**Cons**

- 🐛 Bugs and glitches
- ⏱️ Slow app performance
- 🕰️ Delayed deliveries
- 🥶 Cold food deliveries
- 💳 Payment issues

**Commonly reported bugs**

- Login/registration issues
- Address-related problems
- Order history not working
- Rewards program not functioning properly

**Most requested features**

- Customization options for orders
- Improved delivery tracking
- Reward program enhancements
- Support for additional payment methods

## Newest reviews (10 of 92)

### 4/5 — KFC

*2026-06-14, version 10.58.1*

It’s very nice but too expensive when it a meal for 1

### 5/5 — Amir

*2025-05-17, version 10.12.1*

Love it

### 5/5 — Fast and furious delivery

*2025-04-04*

But little bit expensive

### 4/5 — Convenient but Unstable A

*2025-03-26, version 10.10.1*

The Staff @ Al Nahda are great and very hospitable but at some point, the app stops adding your points for every purchase.

### 5/5 — Unmatched yet

*2025-01-04, version 9.15.1*

Unmatched yet

### 5/5 — Best App

*2024-10-24, version 9.14.1*

One of the best app also with Speed Delivery

### 5/5 — Wow Ty kfc is perfect

*2024-07-26, version 9.2.1*

Hi

### 1/5 — Money looters

*2024-06-20*

Twice my payment got successful and no order got created.

Didn’t got any refund even after multiple customer service calls

### 1/5 — Não tem mais app para a galera do Brasil?

*2024-05-22*

Cadê o app na Apple Store não tem mais para iPhone e nem para a galera aqui do Brasil?

### 1/5 — Worst customer service

*2024-03-27*

one of the worst customers service i ever had in my entire life , i got canceled an order because of the delay and asking for the refund , it’s been 20 days the response from the customer support is completely bad each and every time i had called them regarding my refund they were saying you will get the refund within 7 working days  , it’s been three 7 working day’s completed still they’re saying the same thing, worst customer service ever

## Most critical reviews (10 lowest-rated)

### 1/5 — الشارقة

*2026-05-28, version 10.58.1*

بصراحة وصلني اليوم طلب قطع الدجاج بها كميه زيت كبيرة والطعم سيئ جدا ولونها غامق تجربه سيئة جداً

### 1/5 — Rewards Error

*2026-05-14, version 10.56.1*

App has so many glitches and errors regarding rewards. Developers should test the app regularly.

### 1/5 — violates AppStore rules!

*2026-04-29, version 10.53.1*

sending several ads every day through notifications! Such things have to be banned!

### 1/5 — App Speed

*2026-02-09, version 10.46.1*

Application is super slow and never loads

### 1/5 — مدينة العين فرع فلج هزاع

*2026-01-31, version 10.46.1*

الموقع تأخير ف تأخير جداً ياخذ وقت الاحسن تغير الموقع مع دليل الصور عندي وقت الطلب و وقت الوصول

### 1/5 — الشارقة

*2025-12-13, version 10.40.1*

دائما الأكل بارد وكمية البطاطا قليلة جدا

### 1/5 — Wrong Country

*2025-11-22, version 10.38.1*

I am in America and Arabica County’s are trying to set me up….  I will Retry 😎🕊️

### 1/5 — Feedback option doesn’t work

*2025-03-17, version 10.8.1*

There is zero feedback support or app support for this.  I have a valid complaint.  There is a number to call call it. Wait on hold and don’t get any feedback.  The app feedback fails.  No food no feedback so this is the only way I can complain. On the Apple Store.

### 1/5 — Fake Rewards program

*2025-01-01*

I redeemed an item from reward program. Points got redeemed but I didn’t get the item

### 1/5 — ERROR / Unusable Bug

*2024-09-13, version 9.4.1*

Hi, when trying to register/login with a UAE mobile number I get an error message at the top of the screen: “JSON could not be serialized because of error: The data couldn’t be read because it isn’t in…t”
Rendering the app unusable as I can’t order food. Please advise once fixed and will update review, thanks

## Most praised reviews (10 highest-rated)

### 5/5 — Fatima

*2026-08-07, version 10.66.1*

Easy to use, good discount codes, they only need to add ketchup as an additional sauce like what they offer in store, overall good app.

### 5/5 — Best App

*2026-07-09*

It’s honestly soo good and convenient to order from the app. Also the offers and pricing are way lower than other platforms

### 5/5 — HI

*2026-06-07, version 10.58.1*

Thank u guys for giving me extra powder as i said not like other applications i love it!!

### 5/5 — Very good service

*2026-05-22*

I had a great experience at KFC thanks to Ms. Shanti. She was very polite, friendly, and attentive throughout the service. Her professionalism and positive attitude made the visit enjoyable. The service was quick, and she handled everything with a smile. Truly appreciated her excellent customer service. Keep up the great work, Ms. Shanti!

### 5/5 — SMH

*2026-04-25, version 10.53.1*

Very Good

### 5/5 — Goated app

*2026-03-28, version 10.52.1*

Must have

### 5/5 — Awesome app

*2026-03-04, version 10.48.1*

Easy to use app

### 5/5 — Kfc

*2026-03-03, version 10.48.1*

The app is so easy to work on it

### 5/5 — ⭐️⭐️⭐️⭐️⭐️

*2026-01-04*

Loved the crispy chicken and fresh fries. Taste was great and service was quick. Always a good choice.

### 5/5 — Such helpful KFC Staff

*2025-10-22*

Needed a little help to navigate a pick up in online order at the specific outlet. Staff helped me with a smile on their face , thanks much and God Bless guys

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
