KFG ChatBot

Key Features Real-time Messaging: Chat with customers instantly in a clean, familiar interface. Smart Assignments: Assign and track conversations across agents with clear statuses. Message Templates: Use quick-reply templates with parameters for faster, consistent responses. Attachments: Share images, documents, and voice notes with built-in previews. Notifications: Stay on top of every new message and assignment. Agent Dashboard: Monitor stats, update status, and manage workload in real time. Admin Tools: Control roles, permissions, and workspace settings (organization plan required).