# Khan Bank — user reviews > 91 indexed App Store user reviews of Khan Bank by Khan Bank, rated 3.20/5 from 97 ratings. - Source: https://appshunter.io/ios/app/khan-bank/id1555908766/reviews - App overview in markdown: https://appshunter.io/ios/app/khan-bank/id1555908766.md - Rating breakdown: 5★ 45 · 4★ 6 · 3★ 6 · 2★ 8 · 1★ 32 ## What do users think of Khan Bank? Overall sentiment: negative **Pros** - 👍 User-friendly interface compared to competitors - 🚀 Fast transaction processing when working properly - 🔒 Face recognition authentication available **Cons** - 🐛 Frequent app crashes and freezes - ❌ Login failures after updates - 🔐 Overly complicated authentication process - ⚠️ Poor performance with international transfers - 📱 Keyboard blocks input field visibility - 🔄 Forced updates that break functionality - 😤 Inconsistent and unreliable service - 🌐 Difficult verification for overseas users - ⏱️ Slow server response times - 🔴 Face ID scanning issues and white screen freezes **Commonly reported bugs** - Login screen requires multiple face scans then freezes with white screen - App crashes on launch requiring multiple restart attempts - Transaction description field text not visible when keyboard appears - Cannot paste text in transaction description fields - Face ID fails to recognize user properly - Account locked after multiple login attempts - Password reset code not received via email - Inter-bank transfer dropdown appears blank or unselectable - Transaction amount field input not displaying properly - App won't open after update installation - Channel context response error preventing transactions - Unexpected logout during inter-bank transfers - QR code scanner showing duplicate options **Most requested features** - Copy-paste functionality in transaction description fields - Improved account statement viewing and filtering - Better keyboard handling to not block input fields - Simplified authentication for overseas users - Enhanced transaction history display - Improved inter-bank transfer functionality - Better UI/UX design with larger fonts - Offline functionality or better error handling - Streamlined update process without forced disruptions ## Newest reviews (17 of 91) ### 1/5 — Dandaa gatsdag, guilgee hiih geh bhad delgetsend garahgui alga bolchdog hamgiin teneg app *2024-03-10* Hamgiin teneg app **Developer response:** Сайн байна уу, Та манай фэйсбүүк чатын "Ажилтантай холбогдох" хэсгээр хандан тулгарч байгаа асуудлаа тодруулаарай. Баярлалаа. ### 1/5 — Latest update broken *2024-03-09* Latest update completely broke the app? Cant open it please fix!!!! **Developer response:** Hello dear customer, if you have any problem, please send us your information to Help@khanbank.com by e-mail. Thank you. ### 1/5 — Always having issues *2024-02-01* Not able to log in everytime **Developer response:** Hello dear customer, if you have any problem, please send us your information to Help@khanbank.com by e-mail. Thank you. ### 1/5 — Шинэ апп алдаа зааж байна. *2023-12-23, version 1.3.49* Шинэ апп-аас интернет банк руугаа ороод өөр рүүгээ гүйлгэж хийх гэхээр болохгүй шууд log out болж байна. Өнгөрсөн сар яг адил алдаа гарсан. Энэ сар яг адил байхаар нь лавлах руу нь утасдаж асуулаа. Устгаад татаад үзээрэй гээд ямар ч ялгаа алга. Апп-аа шалгах хэрэгтэй санагдаж байна. Данс хоорондын гүйлгээгээ заавал PC-нээс хийх төвөгтэй байна. ### 1/5 — Ядаргаа *2023-08-06, version 1.3.35* 500 Төгрөгний юм авсан ч гүйлгээний нууц үг шаардана. Үнэн ядаргаатай. Хятадын тэр алипэй энэ тэрээс жоохон санаа манаа ав л даа Та нар!! хөлдүү юм бэ? ### 1/5 — удаашрал *2023-07-09* гадаадаас танай банкны данс руу remitly апп-р мөнгө шилжүүлэхээр яагаад удаад байдаг болчив? битгий ингэж хэрэглэгчиддээ төвөг удаж байгаач жоохон шуурхай ажилаж чаддагүй юм уу? гадаадаас найдвартай олон улсын стандартад нийцсэн мөнгө шилжүүлгийн апп-р 2022 онд шилжүүлэг хийхэд 1 минут дотор ордог байсан одоо бүр минут биш цаг биш хэдэн өдөрөөр хүлээгдээд гадаад талын апп-ны экспертүүдээс асуухаар хаан банк удаад байна гэх хариу өгөөд байна ингэж упаан ажилаж цаг үрмжэргүй байнаа танайх бол үнэхээр муу болоод байгаа шүү **Developer response:** Сайн байна уу, таны хэлсэн гадаад шилжүүлгийн аппликейшн нь манай Банкны үйлчилгээтэй хамааралгүй тул та санал хүсэлтээ гүйлгээ шилжүүлэгч талд гаргана уу. Биднийг сонгон үйлчлүүлдэг танд баярлалаа. ### 1/5 — so stressful *2023-05-29, version 1.3.31* ёрөөсөө л нэг үйлдэл хийх бүрд асуудалтай тулгаруулдаг ### 1/5 — App *2023-05-27, version 1.3.31* Gadaad bga irged tohooromj taniulah gj mash ih tsag aldaj bdag. Yvuulsan anket ntr n zaaval hevlej avj hiideg ymarch online r hiih bolomj bhgu snin ### 1/5 — arai *2023-04-16, version 1.3.29* update hiiher dhj batlgaajuldga bolioyo ### 1/5 — Gadaad bgaa humuus ashiglaj bolohgui bna *2023-04-01, version 1.3.29* Email r batalgaajuulah code avah, esvel ter nuuts asuult hariultaa ajild oruulaachee. Neg jiliin umnu yag adilhan asuudlaar review bichij baij hen negen. Ter odoo ch heeveerei. (Apr 2023) ### 1/5 — Update *2023-03-31, version 1.3.29* Update hiiheere dahij batalgaajuulalt hiimeergv bnaa. Hugjuuldeg hvmvvs n tehnik talaa bodohoos gadna bas hereglegch talaas bodoh heregtei. Hereglegchee bodohgv bnga hudrel uusgene. Ali boloh hereglegchid hundrelgvigeer yaj hugjuuleh we gj boddoggv gazar. Busad bankni app bl asuudalgv update hiisen ch shuud tsaraiga unshaad l orchihdog shde. ### 1/5 — Busad banknii dans ruu guilgee hj bolku bn *2023-02-10, version 1.3.25* Busad banknii dansruu guilgee hiih gheer banknii songolt ni deeshee guicheed tsagaan haragdd songoj bolku bn ene bugiig yaraltai zasaachee ### 1/5 — Worst bank in Mongolia *2023-01-24* App always crashes, hangs up on customers and prolongs the international transactions all the time WORST BANK EVER **Developer response:** Thank you for submitting your feedback. We will continue to improve our service. Please send us screenshot of the error to help@khanbank.com. Thank you. ### 1/5 — Lalar *2022-06-30* Your online banking system is lalar. This application is worse. **Developer response:** Thank you for submitting your feedback. We will continue to improve our service. Please send us screenshot of the error to help@khanbank.com. Thank you. ### 1/5 — Lifestyle gd yum *2022-05-13, version 1.3.6* Lifestyle gd yuma songolttoi tovchluur bolgiiya, ndd hereggui, bankny app deer tiim yum uzemjgui ### 1/5 — Hogjuuleltee sain xiicgeechee *2022-05-10, version 1.3.5* Dansiig ni bichxeer tsav tsagaan bolchxiin banknii app baij arai ch de pisda ### 1/5 — Won't work *2022-05-09* This app won't work since i updated. I do not know why. Poor connection, poor system. **Developer response:** Thank you for submitting your feedback. We will continue to improve our service. Please send us screenshot of the error to help@khanbank.com. Thank you. ## Most critical reviews (10 lowest-rated) ### 1/5 — App orku bn *2026-07-28* Update hiisnees hoish banknii app orohoo bolichihloo. Amidral alsan yum hiideg yum be **Developer response:** Hello dear customer, if you have any problem, please send us your information to Help@khanbank.com by e-mail. Thank you. ### 1/5 — App crash *2026-06-07* Pzda 40 jil baisan mongoliin hamgiin tom bank baij ene lalariin app aa yanzlachaachee baingiin crash hiij garj heregtei uyd lai boloh ym **Developer response:** Hello dear customer, if you have any problem, please send us your information to Help@khanbank.com by e-mail. Thank you. ### 1/5 — Stupid bank app ever! *2025-11-29, version 1.3.93* I never seen like this stupid bank app. Can’t log in and put it in my code. Still not working! ### 1/5 — ?? *2025-08-19, version 1.3.86* uneheer bolomjgu muu bank ymaa ### 1/5 — Дансны жагсаалт гарч ирэхгүй бна *2025-07-04, version 1.3.83* Дансны жагсаалт гарч ирэхгүй бна ### 1/5 — Qpay, suljeenii aldaa *2025-03-31, version 1.3.77* Suljeenii aldaa 7 honogt zaaval neg udaa garj ireh yumaa Qpay shimtgel avdag baij aldaa ih zaana, delguurt orood butsaalt hiihed udna ### 1/5 — hamgiin jalga app *2024-08-25, version 1.3.65* Hamgiin ih hereglegchidtei hamgiin suga bank hamgiin suga app jalganii teneg atsnuud hezee ch saijirahgui dee chaawaas ### 1/5 — F *2024-08-15, version 1.3.64* 👎 ### 1/5 — Passcode *2024-06-01, version 1.3.61* Nuuts ugee soliod batalgaajuud newterch orson hernee Dahiad nuuts ugee soli gesen zaawar garch ireed bh ym. Ene update hiisen bol guitsed shalgaj baigaachee. Odoo hezee zugeer boloh we? ### 1/5 — very bad *2024-04-19, version 1.3.56* server ni hereglegchdiihee achaalliig diildeggu lalriin bank ## Most praised reviews (10 highest-rated) ### 5/5 — Хурдан бас найдвартай *2026-04-30* Гүйлгээ хийхэд маш хурдан, ямар ч асуудал гардаггүй. Сэтгэл хангалуун байнa **Developer response:** Thank you for taking time to evaluate our app. Your feedback is valuable to us. ### 5/5 — 90099227aA *2023-07-24, version 1.3.33* 90099227aA ### 5/5 — Now it is working again. *2022-04-27* Thanks for fixing the 5 min error. **Developer response:** Thank you for submitting your feedback. Please re-install the application. We will continue to improve our service. ### 5/5 — Nice *2021-09-26* Mongoliin bankuudiin app-uudaas ashiglahad hamgiin evteihen n Khan Bankni application sanagddag 👍 **Developer response:** Бидний үйлчилгээг үнэлсэн танд баярлалаа. ### 5/5 — Bataa amjilt husye *2021-08-17* Forex **Developer response:** Бидний үйлчилгээг үнэлсэн танд баярлалаа. ### 5/5 — Feedback *2021-04-12, version 1.0.4* 5 минут идэвхгүй байсан notf 2 давхар ирээд байна шүү хө. ### 4/5 — Face recognition *2021-08-21, version 1.0.17* Танай face recognition нь жоохон болкуу байгаамаадаа. Байн байн нүүрээ таниулах уу гэж гарж ирэхийн. ### 4/5 — Amjilt *2021-04-08, version 1.0.4* Umnuh zagvaraa ygd Update hiih baidlar shinechlegui dhiad oor app maygar grgasnig bas gaihah l ym usgiin font arai jijig reclam zurg gh met hrggui zuils egnulj zai ezlsn ym shg sngdla btw hiisn bagiin hudlmur bas hed heden uilchilge nmgdsen baidld uneher talarhuushtai huchna ustgah gher ter n ilu amar ch ym shg aliig n ashglh ve ch gj bdh shg kk ### 3/5 — Adiya *2023-11-19, version 1.3.45* app n ordgue ### 3/5 — Guilgeni utga *2021-11-03, version 1.2.0* Hiigdsen guilgeen deer darhaar tuhai guilgeenii utgiig butneer n haruldag bolmor bna. Kod, utasnii dugaar zergiig guilgeenii utgan dr bichsen ued app dr haragdahgu bna. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*