# Khedmah — user reviews

> 38 indexed App Store user reviews of Khedmah by Oman Investment & Finance Co. SAOG, rated 3.60/5 from 62 ratings.

- Source: https://appshunter.io/ios/app/khedmah/id1147055180/reviews
- App overview in markdown: https://appshunter.io/ios/app/khedmah/id1147055180.md
- Rating breakdown: 5★ 33 · 4★ 8 · 3★ 1 · 2★ 5 · 1★ 15

## Newest reviews (14 of 38)

### 2/5 — Apple Pay payment

*2025-07-22, version 12.0.1*

Please add Apple Pay payment

### 2/5 — Logic Error

*2025-04-11, version 11.0.0*

Great app for recharging prepaid electricity, but there's a bug with wallet registration. It recognizes my number, sends a welcome SMS, but then says my number isn't registered during registration.

### 2/5 — Bank transfer to my account

*2024-09-13, version 8.0.2*

It’s happened many time that it goes to my wallet instead to my main account with is bank muscat. 

And you cant take your money in the wallet instead you want to used it to   through  only in the application. 

Basically this app is not recommended to used the wallet app never link you mobile number thay you used to your bank muscat.

### 2/5 — Error

*2023-08-12, version 5.5.3*

Hi! It’s not opening. What is the new version?

### 2/5 — App Needs Work

*2023-07-03, version 5.5.3*

Bills are finally easier to add. App crashes when trying to make a payment. Needs more work to be mainstream

### 2/5 — صور

*2020-11-06, version 3.0.5*

لا يمكنني الاطلاع على فواتير الكهرباء لشركة مزون، فواتيرهم ما ترضى تتحمل في البرنامج، هل ممكن تحلوا لنا هذه المشكلة، نريد نعرف كيف يتم احتساب الفواتير لديهم، كل مرة أجد زيادة على سعر الفاتورة في البرنامج، وما أعرف كيف تم احتسابها.

### 1/5 — Bad service

*2020-07-08, version 3.0.5*

When you doing payment always saying payment has rejected pls contact administrator!

### 1/5 — A really good app but the update keeps crashing

*2020-05-07, version 3.0.4*

The Khedmah app is really helpful with making payment easily. I’ve just updated the app to find it doesn’t open and keeps crashing. With the lockdown, this makes payments difficult. Please fix this!

### 1/5 — The App not working after the Update

*2020-01-25, version 3.0.3*

Please sort out the app ,,,, right now the water and Electricity did not appear and it keep searching without appearing the amount  .
The Msg appear like this (( something went wrong ))

### 1/5 — ما انصح فيه

*2019-05-21, version 3.0.2*

برنامج لا تستتطيع الاطلاع على فاتورة الماء كذلك لا يوجد سجل لكل فاتورة وانما يظهر لجميع الفواتير بشكل عشوائي الخصم بعد اكثر عن ساعه من الدفع لا يرسل رصيد لدفع بالبريد الالكتروني انصحكم ببرنامج اونك.

### 3/5 — Previous Bill statement not available..

*2018-07-25, version 2.0.1*

Need to add old bills feature!

### 1/5 — Cannot pay

*2018-01-27, version 1.1*

No “Next” column after inserting Visa card details.so you can’t pay!

### 1/5 — Not satisfactory result

*2017-12-08, version 1.1*

We are not able to pay bill or not able to do recharge. Earliear version was good.

### 1/5 — Never able to open

*2017-12-07, version 1.1*

As I open the app and enter my phone number it says, otp has been sent to your mobile number and I have never received the otp by sms.

## Most critical reviews (10 lowest-rated)

### 1/5 — Very slow

*2025-08-24, version 12.0.1*

Payment option is very slow and apple pay is not support

### 1/5 — Need to support iPad view

*2025-07-13, version 12.0.1*

Landscape iPad view need to be added

### 1/5 — مزعج بصريا

*2025-02-05, version 10.0.0*

فيه ربشة كثير والوان وربشة فالواجهة والاعلان كبير جدا يشتت النظر نرجو اصلاح الواجهة وتخلوها هادية نفس برنامج oneic مريح جدا للاستخدام

### 1/5 — Poor functionalities

*2023-12-23, version 6.0.1*

Always having errors and not reliable at all.

### 1/5 — Does not have credit card payment option

*2022-12-10, version 3.1.2*

This got to be the stupidest option available in the App is the payment using credit card. The option is available but does not work and does not tell that it does not work till the completely finish the transaction with failure. 
Please either remove the option, or fix allowing the customer to pay using credit card or give notice that it does not work.

### 1/5 — Entertainment section

*2021-06-30, version 3.0.8*

Prices are overpriced while other websites offers less prices (PSN 12 month uk for 29RO while it is 23RO on different portals) its a competition out there you cant skyrocket your prices

### 1/5 — Just doesn’t work 😞

*2021-04-20, version 3.0.7*

No good at all

### 1/5 — Not reliable app

*2021-04-16, version 3.0.7*

Need to updated more

### 1/5 — Stupid app

*2021-03-28, version 3.0.6.1*

Every time I try to pay and choose debit card the payment fails and show an error because I Selected incorrect card type ! 😡

### 1/5 — Bills issue

*2021-02-12, version 3.0.6.1*

It is not working I’m not able to check bills

## Most praised reviews (10 highest-rated)

### 5/5 — Excellent

*2018-06-06, version 2.0.1*

Excellent app and works great with me. Never had bugs or issues. Great app, Keep it up

### 5/5 — Absolutely love it

*2018-03-05, version 2.0.0*

The app works well, and it is wonderfully convenient. The interface is very clean and user-friendly. Way to go, Oman! I’m impressed.

### 5/5 — أبو آمنة

*2017-06-02, version 1.0*

برنامج ممتاز وخدمي يستحق التجربة.

### 5/5 — Simple yet Powerful

*2016-10-30, version 1.0*

The queue has just been skipped. The revolutionary app is here. Simple and powerful design. One stop pay for all your house hold bills. Kudos to the team. Keep rocking :)

### 5/5 — Fantastic 👌🏻

*2016-10-29, version 1.0*

The most awaited app finally came. Recommend to each and every one to have their updated billing history in one click 👍🏻

### 4/5 — Delete the accounts

*2021-10-20, version 3.0.9*

The app is great. However, I noticed that it does not have the option of deleting such an account. It has the add account option. If a person moved sold his own house, he needs to delete all the accounts from the app.

### 4/5 — Incompatible with iPhone X

*2020-01-17, version 3.0.3*

Do

### 4/5 — Deleting an Account?

*2019-09-07, version 3.0.2*

Since I moved my house, how do I delete an account to set up a new one?

### 4/5 — Recommend

*2019-07-06, version 3.0.2*

The app very useful, only one issue i have. Please fix the display in iphone X

### 4/5 — Best app for oman expats

*2016-10-23, version 0.0.1*

I feel this app is much user friendly than other recharge / billing app in oman. Hope they can add some more public services

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*
