# KhedmetCom — KhedmetCom Technician خدمتكم > Enterprise field service management automation for service providers. (iPhone/iPad app by Para Solutions Inc..) - Source: https://appshunter.io/ios/app/khedmetcom/id1439183745 (this page in markdown: same URL + `.md`) - Developer: [Para Solutions Inc.](https://appshunter.io/developer/1439183744) - Category: Productivity, Business - Price: Free - Rating: 5.00/5 from 2 App Store ratings - Age rating: 4+ - Requires: iOS 11.0 · 84 MB - Released: 2018-12-29 - Data updated: 2026-06-11 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/khedmetcom/id1439183745/reviews.md ## What is KhedmetCom? KhedmetCom is an Enterprise Application can be utilized at Service providers to automate their field service management process. It benefits enterprise service providers with the following: 1. Dispatch & Call Handling • Service schedulers and dispatchers can schedule customer request based on available technicians based on their calendars. • Reduce or eliminate debrief time with service technicians. • Eliminate unnecessary phone triage prior to service technicians arriving on site. • Reduce number of dispatchers that are handling technician day-to-day activities. • Reduce office personnel and increase revenue generating personnel. 2. Service Technician Savings and Assistance • Increase customer satisfaction by better preparing the service technician for the location and job they are arriving at. • Increase the number of calls a technician can perform in a given day. • Reduction in repeat visits and improvement in first time fix rate. • Technician can get assistance finding other technicians who can provide help while at the customer job location. 3. Customer History • Technicians have the customer’s history at their fingertips , which means they can view customer’s past jobs completed , history , notes • Technician can view any repairs were done on the customer’s machines in the past 4. Navigation • GPS integration within the technician app uses services like Google Maps to show field service technicians the best routes. customers’ address into out-of-date car GPS systems. • Customer can view technician on my-way map route real-time and notification • Service dispatcher can view technicians active location on map and view in progress routes to jobs and completed jobs 5. Paperwork • Eliminate carbon copy service forms. • Eliminate re-keying in invoices and reducing invoicing costs. • Improve communication between service technicians and service centers. ## Key features - Automated dispatch and scheduling - Technician assistance and support - Customer history and past job records - Real-time GPS navigation - Digital paperwork and invoicing - Improved communication ## Frequently asked questions about KhedmetCom ### What is KhedmetCom used for? KhedmetCom is an enterprise application designed to automate field service management for service providers. It helps schedule jobs, dispatch technicians, manage customer history, and provides navigation assistance. ### How does KhedmetCom benefit service providers? It benefits providers by reducing debrief time, eliminating unnecessary phone triage, and decreasing office personnel. This leads to increased revenue-generating personnel and improved operational efficiency. ### Can KhedmetCom improve technician performance? Yes, KhedmetCom aims to increase customer satisfaction by better preparing technicians. It helps them perform more calls daily, reduces repeat visits, and improves first-time fix rates. ### Does KhedmetCom offer navigation features? Yes, KhedmetCom integrates with GPS services like Google Maps to provide technicians with optimal routes. Customers can also view technician routes in real-time. ### How does KhedmetCom handle customer information? Technicians have instant access to customer history, including past jobs completed, repair details, and notes, directly within the app. ### Does KhedmetCom eliminate paperwork? Yes, KhedmetCom helps eliminate carbon copy service forms and the need for re-keying invoices, reducing administrative costs and improving communication. ### What devices is KhedmetCom available on? KhedmetCom is supported on iPhone and iPod devices. ### How often is KhedmetCom updated? The latest version, 2.4.0, was released on February 3, 2025, indicating active development and updates. ## Version history (last 5 releases) ### 2.4.0 — 2025-02-03 Added the functionality to mark technicians as "Inactive" when they are not actively sending their location ### 2.3.0 — 2025-01-13 Added technical support functionality, improvement to login and logout features ### 2.2 — 2025-01-11 Minor improvements to styling ### 2.0 — 2025-01-10 A full rebuild of the app using modernized technology ### 1.8.1 — 2022-07-24 Various design fixes ## Apps similar to KhedmetCom | App | Rating | Price | Category | | --- | --- | --- | --- | | [Quick Message - Click To Chat](https://appshunter.io/ios/app/quick-message-click-to-chat/id1292625657) | 4.8 (3,312) | Free | Productivity | | [AI Keyboard Assistant Chat Bot](https://appshunter.io/ios/app/ai-keyboard-assistant-chat-bot/id6448200730) | 4.3 (43) | Free | Productivity | | [Private AI : Nivon](https://appshunter.io/ios/app/private-ai-nivon/id6612043041) | 3.3 (17) | Free | Productivity | | [Scrap Paper](https://appshunter.io/ios/app/scrap-paper/id1448441317) | 4.8 (35) | $1.99 | Productivity | | [UISP Mobile](https://appshunter.io/ios/app/uisp-mobile/id1183022489) | 4.3 (1,025) | Free | Productivity | | [Podcast Maker: Audio Editor](https://appshunter.io/ios/app/podcast-maker-audio-editor/id1584923922) | 4.4 (343) | Free | Productivity | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*