# Khelomore - Book Sports Venues — user reviews > 56 indexed App Store user reviews of Khelomore by KHELOMORE SPORTS PRIVATE LIMITED, rated 4.60/5 from 28 ratings. - Source: https://appshunter.io/ios/app/khelomore-book-sports-venues/id1536558207/reviews - App overview in markdown: https://appshunter.io/ios/app/khelomore-book-sports-venues/id1536558207.md - Rating breakdown: 5★ 24 · 4★ 1 · 3★ 1 · 2★ 1 · 1★ 1 ## Newest reviews (10 of 56) ### 3/5 — Great concept, NEED TO WORK ON ITS USABILITY! And you NEEED BETTER CUSTOMER SERVICE! *2026-07-09* The concept and everything is great, love that this app exists - BUT please please work on the whole user interface of the app and on the codes that run it. The filters and sort system is tedious because I try to look at different locations and each time I change the location, I have to put all the filters and sorting AGAIN! I need to compare rates and places and the process for doing that NEEDS to be easier. In the filters also the sliding system for rates and timing is terrible to use - I’d much rather be able to just type it in. PLEASE IMPROVE THE USABILITY! And your system of customer service is pretty bad and anxiety inducing, please change it and make it better🤦🏻‍♀️ ### 1/5 — Worst experience. Consider money lost. *2024-11-02, version 6.0.1* I ordered a cricket kit on 28th October and I am posting this on 2nd November. There is no update on my order in the app, not able to reach customer care via phone, no response over email, no response over the complaint raised through the website. Such a pathetic customer service. ### 1/5 — Very worst customer support *2024-09-19* Please dont book from this app, instead book directly from turf. The support executive does not reply to query till booking and after booking starts they reply and say now you will not get refund or rescheduling. Very worst customer support. They only try to earn everything and not to make customers happy. I have experienced this 4/5 times. Instead try hurdle app. The best application to book turf ### 2/5 — Very bad customer service *2024-08-18, version 5.5.6* Great for booking turfs but trash customer service. Gotta wait days until they reply if you want to cancel your booking and not very supportive either and some talk rudely on the calls as well. Can’t build a product for people’s service and have bad customer service. ### 1/5 — Worst user experience *2024-06-22, version 5.5.6* I booked a badminton court for 3 hours and the venue was available on the app but later when I reached the location the venue manager told that they don’t accept Khelomore and cannot allow us to play, i need my refund and im not getting any help or response from the app… now they have directly cancelled the booking and im not getting any refund ### 1/5 — No refund for cancellation during a storm *2024-05-31, version 5.5.0* Despite requests they have failed to reply or initiate any refund when i had to cancel my booking because of a storm , the host venue said that they do but doesnt seem so ### 1/5 — App is fraud *2024-05-09, version 5.5.0* It’s a scam, no team to revert on refund. No logical traceability for customer query. Fake booking & service provider cancelled the booking by its own. I would have given negative star rating but no provision available. ### 5/5 — Awesome service! *2024-04-18, version 5.5.0* Chirag from the team was super prompt at helping me resolve my query! Overall the app is really convenient for finding sport/workout options nearby for a good sweat sesh! :) ### 1/5 — Glitch while booking the slot *2024-04-04* Title: Frustrating User Experience, Needs ImprovementReview: "After logging into the app and attempting to book a slot, I encountered a frustrating issue where the app repeatedly redirected me back to the login screen, rendering it impossible to complete any operations. This recurring setback severely hindered my ability to utilize the app effectively. Despite its promising features, such as slot booking functionality, this persistent glitch significantly detracted from the overall user experience. I sincerely hope the developers address this issue promptly to enhance the app's usability and reliability. Until then, navigating the app feels like an exercise in frustration." ### 1/5 — Worst app *2024-01-07, version 5.4.2* This is the worst app developed, even though the court has unlisted themselves,it is still showing in the app. We had a similar instance where the booking is not taken by the court and amount was debited from our debited and no intimation. This is the worst app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad experience *2026-06-23* My experience with them unfortunately wasn’t great. I made a booking that had to be cancelled due to an error. The booking was cancelled and I was issued credits. However, when I later tried to use those credits, there was confusion regarding their validity. Initially, I was informed by their SPOC that these were KheloMore credits, but after speaking with three different people over the course of three days, I was finally told that they were actually venue credits. Because of this delay and misinformation, I requested an extension to use the credits, as I had effectively lost 3–4 days of the validity period. Unfortunately, this was not granted. I eventually used the credits for a booking today, but when I sought clarification on the cancellation policy due to weather conditions, I was informed that no refund would be provided unless there were visible puddles at the start time of the booking. Factors such as a recently wet surface or potential safety concerns do not appear to be considered. This effectively means that I would need to travel to the venue and hope the court is dry enough to be safely playable. To their credit, everyone I interacted with was respectful, responsive, and courteous throughout the process. However, despite multiple conversations, no practical solution was offered at any stage. While this may simply be their policy, the overall experience was frustrating and left me feeling unsupported as a customer. ### 1/5 — Useless support *2026-05-01* Do not use this app as they don’t consider any of your request and repeatedly use statements like its app policy. Even after to making multiple booking single cancellation was rejected and no refund given on other hand the turf management support. Then why to book via such unsupportive apps and waste time. Do not waste your money and time. Contact turf directly they will make necessary changes and support. ### 1/5 — No refund policy whatsoever use at your own risk *2025-09-19, version 9.2.2* Lot of times due to rain or other factors the courts are not just playable and the app doesn’t have refund policy for such cases … no way to communicate and the feedback and support query remains unanswered .. it’s better to directly book with venue they Atleast adjust and flexible .. no use of booking via app ### 1/5 — Painfully unprofessional customer service *2025-08-12, version 9.1.0* Made a mistake while booking which I take responsibility for but when contacting customer service they are very unprofessional. ### 1/5 — Very poor customer service *2025-07-17* They had venue which was under construction. I had booked the venue, and went there. Couldn’t play, couldn’t get refund. No response from khelomore team for more than 15 days. Very poor response. Could have given negative stars if there was an option. Huddle app is better. Some venues doesn’t have option to pay at the venue. Very pathetic ### 1/5 — Worst - Cancelled booking without any reason. *2025-06-20, version 9.0.0* They cancelled my booking without any reason. And no support and no response from them on this issue. ### 1/5 — Worst service providing app *2025-02-21* Its a pathetic and least concerned owners app they dont even know how to treate their customers and have scammed me twice within 2 hrs and they dont have anyone to talk and sort out and take care of their belowed customers they did not even pick my call once after msging calling them 10 times most disappointing app ever seen and service providers and in exchange they give credits of their own wallet which is useless and cant spend in one go i hope someone reach out from their team and sort and support me out of this ### 1/5 — Unpleasant Experience *2025-01-12* My first experience with the Khelomore app was extremely disappointing. I had booked a badminton court for 2 hours on January 12, 2025. However, when I arrived with my friends, the venue manager had no record of my booking and stated that they were not associated with the Khelomore app. There was no way to contact Khelomore customer service, which makes me question whether it even exists. I was left with no choice but to pay directly at the venue for an offline booking. Given these issues, I’m concerned about the legitimacy of the app. To make matters worse, I still haven’t been able to reach anyone to request a refund or file a complaint. I wonder how such an app was approved on the Apple App Store. I strongly advise others to avoid this app. ### 1/5 — Issues with Badminton Court Booking and Refund Request *2024-11-22, version 6.0.1* I am writing to highlight an issue with your application. On two occasions, I attempted to book a badminton court, but although the payment was deducted, the court was not successfully booked. I have already raised a support ticket regarding this matter, but I have not received any response so far. This situation is disappointing and requires immediate attention. I kindly request you to: 1. Fix the bugs in the app to prevent such issues in the future. 2. Process a refund for the amount deducted. Looking forward to your prompt resolution. ### 1/5 — Worst support *2024-11-11* I have made a booking for 14th november but due to some mistake or error booking date showed as 11th november. Instantly I have raised a request to move the booking to 14th as I have paid whole money for booking which is 3000 but their support didn’t reached out to me or resolved my issue. If you have a app please provide prompt support too. If my issur would be resolved than I will remove this review. ## Most praised reviews (10 highest-rated) ### 5/5 — Exceptionally smooth App *2026-05-07* Khelomore has always been my Go To App for all my sports bookings for many years. Unlike other similar Apps, the booking process is way smoother and faster The Interface is also much better and customer friendly. I had to reschedule my sessions a couple of times, and khelomore was extremely cooperative 👍🏻. ### 5/5 — Genuinely review khelomore is good. *2026-04-02* It’s really worth it guys please be visit, your sportsmanship really worth it, the Staff also well manner Pintu is the person well and good address to tell how to play. Budget friendly guys. Must visit. ### 5/5 — A great app *2025-07-29, version 9.1.0* I book turfs from this app only as it provides me great discount and coupons while booking. This app helps me to know which time slot is free to be booked . ### 5/5 — Amazing app unravels amazing opportunities *2025-04-25* For a bunch of busy professionals, playing a one-off game with either friends and family has been made very easy with the app and the many options it offers. ### 5/5 — Review *2025-04-24* We’re happy with Khelomore. Unlike other platforms who charge Convenience fee+commission, khelomore prioritizes the Organisers needs first. The response time for queries is also very quick, whenever we have any difficulty or query,the staff is always available to assist. So overall Khelomore is a great platform. ### 5/5 — One stop solution for all sports lovers *2024-12-25, version 7.0.0* I personally use it for booking football court near my home , as I get lot of discount in this app compare to other ones ### 5/5 — The Ultimate Sports Booking Companion! *2024-12-24* This app is a game-changer! The intuitive interface makes finding and booking venue effortless, while real-time availability ensures no hassles. Whether for a casual game or professional training , it’s the ultimate companion for sports enthusiasts. Highly recommended! ### 5/5 — review *2024-12-21, version 7.0.0* very good app, good customer service and convenience. We play regularly using Khelomore without any problem ### 5/5 — Convenient Booking Platform *2024-12-20, version 7.0.0* The platform is very user-friendly to discover and book sports venues. I frequent book cricket and pickleball venues via KheloMore app. ### 5/5 — Amazing app for Sports Lovers *2024-05-22, version 5.5.0* I’ve been using the Khelomore app for a few months for Cricket Turfs and it’s been awesome! The app is easy to use and makes finding and booking Cricket Turfs near my house and college super simple. I’ve found new places to play and met lots of other sports fans. The app gives great details about each place, so I always know what to expect. Plus, their customer support is really helpful and quick to respond. Khelomore has made my sports life much better, and I highly recommend it to anyone who loves sports. Five stars! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*