# Khoros Care

> Mobile companion for social media customer engagement and content management. (iPhone/iPad app by Khoros LLC.)

- Source: https://appshunter.io/ios/app/khoros-care/id915926236 (this page in markdown: same URL + `.md`)
- Developer: [Khoros LLC](https://appshunter.io/developer/423846517)
- Category: Social Networking, Business
- Price: Free
- Rating: 4.69/5 from 16 App Store ratings · 23 written reviews indexed
- Age rating: 17+
- Requires: iOS 12.0 · 61 MB
- Languages: English, French, German, Hindi, Italian, Polish, Portuguese, Chinese, Spanish, Turkish
- Released: 2014-09-19
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/khoros-care/id915926236/reviews.md

## What is Khoros Care?

Khoros Care Mobile is the companion app for Khoros Care. Use your existing Khoros Care credentials to access your account via the mobile app.
With Khoros Care Mobile, you can plan content, review and approve, and engage with your customers across social channels anytime and from anywhere.
From your iPhone, you can:
- Browse available conversations by Smart View and/or Work Queue
- Claim and respond to conversations
- Manage conversations in your queues
- Manage approvals
- Provide support to agents that request help
- Subscribe to conversation notifications
 
Use Khoros Care Mobile to engage right from your iPhone including:
- Browse available conversations by Smart View and/or Work Queue
- Claim and respond to conversations
- Manage conversations in your queues
- Manage approvals
- Provide support to agents that request help
- Subscribe to conversation notifications
 
Additionally, your brand’s marketers can use the Khoros Care Mobile app to create, review, and approve media-rich Social Publishing marketing posts.

## Key features

- Browse and respond to customer conversations
- Manage conversations in queues
- Approve social media posts
- Support agents
- Subscribe to notifications
- Create marketing posts

## Recent user reviews (10 of 23)

All indexed reviews: https://appshunter.io/ios/app/khoros-care/id915926236/reviews.md

### 4/5 — Gets the job done

*2025-04-17, version 6.0.6*

Super easy to use & convenient for on the go! Notifications are great for high priority messages too.

### 5/5 — Good on the go

*2025-04-17, version 6.0.6*

Has the features we use on the desktop version available to us when we’re out of office.

### 4/5 — Fine Interface

*2025-02-07, version 6.0.5*

Application is easy for use

### 5/5 — Really good

*2025-01-06, version 6.0.5*

A really good app for contact centers. Made it so easy for our agents to handle requests from end customers.

### 5/5 — Good

*2024-12-09, version 6.0.5*

A contact center app with all the convenience features a call center employee would need.

### 5/5 — Convenient

*2024-08-12, version 6.0.5*

A convenient app for call center agents who work remotely. They need not be at their desks to cater to end customer needs.

### 5/5 — Easy!

*2024-08-08, version 6.0.5*

So convenient and easy to use when I’m not always at my desk. Remote work is changing everything, thanks for evolving with it !

### 1/5 — Stop auto refreshing

*2022-11-23, version 5.6.4*

PLEASE FIX THE AUTO REFRESH! This app has been bad since I’ve had it and it’s been years. Why can’t it populate the queue correctly when I try to go through and claim or close irrelevant posts? It’ll be fine for about 50 posts but then it starts showing me the same posts over and over instead of the rest of the posts in the queue. Very frustrating when trying to get through hundreds of posts.

### 5/5 — Great and user friendly

*2022-07-11, version 5.6.2*

I love using when I’m on the go!

### 5/5 — Easy to use

*2021-12-01, version 5.6.2*

This intuitive interface helps me stay connected even when I’m away from my desk.

## Frequently asked questions about Khoros Care

### What is Khoros Care used for?

Khoros Care is used for managing customer interactions and social media content. It allows users to plan, review, approve, and engage with customers across social channels directly from their mobile device.

### Is Khoros Care free to use?

Yes, Khoros Care is available for free download. The app requires existing Khoros Care credentials to access its features.

### What devices does Khoros Care support?

Khoros Care is currently supported on iPhone and iPod devices. It is designed for iOS users.

### How often is Khoros Care updated?

The latest version of Khoros Care is 6.0.7, which was last updated on June 24, 2025. Updates are released periodically to improve functionality and reliability.

### What age rating does Khoros Care have?

Khoros Care has an age rating of 17+. This indicates that some content or features may be considered mature.

### Can I create social media posts with Khoros Care?

Yes, brand marketers can use Khoros Care Mobile to create, review, and approve media-rich Social Publishing marketing posts.

### How does Khoros Care handle customer conversations?

Users can browse available conversations by Smart View and Work Queue, claim and respond to them, and manage conversations within their assigned queues.

### What are the benefits of using Khoros Care on mobile?

The mobile app provides the flexibility to engage with customers and manage social media content anytime and from anywhere, directly from an iPhone.

## Version history (last 5 releases)

### 6.0.7 — 2025-06-24

Bug fixes

### 6.0.6 — 2025-03-20

Security fixed and improvements

### 6.0.5 — 2023-10-16

Security enhancements

### 6.0.4 — 2023-07-25

Support Messaging is now available

### 6.0.3 — 2023-05-30

Minor bug fixes

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## More apps by Khoros LLC

- [Khoros Marketing](https://appshunter.io/ios/app/khoros-marketing/id694357667)
- [Khoros Capture](https://appshunter.io/ios/app/khoros-capture/id958695208)
- [Khoros Vault](https://appshunter.io/ios/app/khoros-vault/id1438013760)
- [Rocks And Ropes](https://appshunter.io/ios/app/rocks-and-ropes/id1463229833)
- [Topbox Mobile Insights](https://appshunter.io/ios/app/topbox-mobile-insights/id1550361938)

All apps by Khoros LLC: https://appshunter.io/developer/423846517

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*