# khUshi — PNB MetLife > AI-powered insurance app for policy management and customer service. (iPhone/iPad app by PNB MetLife India Insurance Company Limited.) - Source: https://appshunter.io/ios/app/khushi/id1483018010 (this page in markdown: same URL + `.md`) - Developer: [PNB MetLife India Insurance Company Limited](https://appshunter.io/developer/953465635) - Category: Finance, Productivity - Price: Free - Rating: 4.50/5 from 32 App Store ratings · 8 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 110 MB - Languages: American English - Released: 2019-10-17 - Data updated: 2026-08-25 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/khushi/id1483018010/reviews.md ## What is khUshi? About Us: Say Hello to ‘khUshi’ - Your very own PNB MetLife customer service App powered with Artificial Intelligence. ‘khUshi’ is a one-of-a-kind insurance app that simplifies customer service experience for policy related queries, anytime, on-the-go. Being a smart insurance app, khUshi makes customer service a whole lot smarter by providing details about your policy such as fund value, nominee details and many more. She takes requests to update your KYC, address change, contact details & more. khUshi can set reminders so that you never forget important tasks like premium due date. Key features: • Ease of Login: Login on app via multiple modes making it easier and most convenient for you to access. • In-App payment: Easy and hassle-free payment of premium of your insurance policy. • Real-Time Access To Policy Related Information: With our online insurance app stay up-to-date with your insurance policy details such as insurance policy renewal, summary of your fund and fund value, Nominee details, Sum Assured Amount & Premium Due Date; khUshi knows it all. • Update & Track Your Personal & Policy related Details on-the-go: You can now update your policy details, on-the-go, anytime. Whether your contact information, bank details, or KYC documents like PAN Card, Aadhaar; you can change & update all these details. For every request, khUshi also provides a service token number on a real-time basis for further reference with which you can track the status of the request. • Download Receipts & Statements: Get easy access to your policy related documents like premium receipts & notices, premium paid certificate & account statements. • Just Like Your Personal Assistant: khUshi is a customer servicing assistant who is available for you 24x7. She has capabilities to set policy renewal reminders, address your insurance related queries, & a whole lot more. • Our Insurance Solutions: The user-friendly interface of this life insurance mobile app also makes it easier for you to browse our various insurance plans such as – Family Protection Solutions Retirement Plans Long-term Savings Plans Group Solutions Child Education Plans ….and more! But wait, there’s more! We will be coming up with more new features shortly… Simple steps to install & start using ‘khUshi’ – Our online insurance application on your device: • Download PNB Metife khUshi application from App store. • Login to the app using your PNB MetLife website ‘customer login’ credentials or ‘register’ to create your login credentials • You are now ready to interact with ‘khUshi’ using your device! For any feedback, queries or issues pertaining to ‘khUshi’ application, please write to indiaservice@pnbmetlife.co.in To know more about PNB MetLife: khUshi, download the app today or - For further details, visit our website: https://www.pnbmetlife.com/ Follow us on Facebook: https://www.facebook.com/PNBMetLife Follow us on Twitter: https://twitter.com/PNBMetlife1 Follow us on Instagram: https://www.instagram.com/pnb_metlife/ Follow us on LinkedIn: https://www.linkedin.com/company/pnb-metlife-india-insurance-co-ltd Follow us on YouTube: https://www.youtube.com/user/pnbmetlife What’s new New and better look & feel for an improved user experience with better login. You can now experience a faster, smarter & more convenient way of paying your premium on khUshi App You can track your service request raised from any touch points easily. ## Key features - AI-powered customer service - Policy details access - KYC and address updates - Premium payment - Document downloads - Renewal reminders - Browse insurance plans ## Recent user reviews (8 of 8) All indexed reviews: https://appshunter.io/ios/app/khushi/id1483018010/reviews.md ### 1/5 — Bad *2024-12-31, version 3.0.1* If i have option for negative stars i would like to give them ### 1/5 — Third class *2024-11-24, version 3.0.1* This app is third class. Doesn’t work. Doesn’t save work. Released without proper testing. ### 4/5 — Works fine *2022-12-20, version 1.4.7* The chatbot works fine. There was a problem with website premium payment and I was able to pay it using chatbot ### 1/5 — Worst ever app and worst ever insurance company *2022-08-13* This app is not at all user friendly as like this pnb MetLife insurance company ### 1/5 — Not working *2021-05-18, version 1.1.5* I have opened the app and it’s just white screen with blue button.....Sh not working ### 1/5 — Useless app *2021-04-19* I believe it’s not a proper app developed for customer service! Such a useless app, never responded to any of the query asked rather its trying to access contact, camera, microphone etc . Developer who developed this useless junk must also be a junk who would never get a job in a good IT company. **Developer response:** Hi, Sorry for the unpleasant experience, Request you to share your feedback at khushi@pnbmetlife.co.in. We are constantly working on making your experience better. Regards, Team khUshi ### 1/5 — Pathetic App *2020-08-21, version 1.1.4* How can a company rollout this kind of App which is totally useless and not working most of the time? Pathetic decision for a financial company to go ahead with this app for consumer use. ### 1/5 — Why is yahoo.com not a valid id ? *2020-07-23* I was trying to register my e-mail id . It happens to be a yahoo mail Id and the moment I enter it ; it display “please enter a valid id “ . **Developer response:** Hi, This is to inform you that you can register in khUshi app just by entering your registered mobile number or email id. Request you to try registering with your registered mobile number.Do write back to us at khushi@pnbmetlife.co.in in case you need further assistance on this. Regards,Team khUshi ## Frequently asked questions about khUshi ### What can khUshi do for my PNB MetLife policies? khUshi allows you to view policy details like fund value and nominee information, update personal details such as KYC and address, and make premium payments. It also provides reminders for important dates and access to policy documents. ### How secure is khUshi for managing my insurance information? khUshi is designed as a secure customer service app for PNB MetLife policyholders. It offers multiple login modes for convenient and secure access to your sensitive policy and personal information. ### Can I update my personal details through khUshi? Yes, you can update your contact information, bank details, and KYC documents like PAN Card and Aadhaar through khUshi. Each request generates a service token number for real-time status tracking. ### Does khUshi help me remember important dates? Absolutely. khUshi acts as your personal assistant and can set reminders for crucial tasks, such as your premium due date, ensuring you never miss an important policy-related deadline. ### What types of insurance plans can I explore on khUshi? The app allows you to browse PNB MetLife's various insurance solutions, including Family Protection, Retirement Plans, Long-term Savings Plans, Group Solutions, and Child Education Plans. ### Is khUshi available on all devices? khUshi is available for iPhone, iPad, and iPod devices, making it accessible to a wide range of Apple users who want to manage their PNB MetLife policies on the go. ### How often is khUshi updated? The app was last updated on January 2nd, 2026, indicating ongoing development and support. Users can expect new features and improvements to be rolled out periodically. ### Does khUshi have ads? No, khUshi does not contain advertisements. As a free application focused on customer service, it provides an ad-free experience for managing your PNB MetLife insurance policies. ## Version history (last 5 releases) ### 5.0.1 — 2026-07-20 Launch of new Health Value Added Services (VAS) offering enhanced health benefits and added support. Bug fixes & performance improvements for a smoother journey. ### 5.0.0 — 2026-07-06 Launch of new Health Value Added Services (VAS) offering enhanced health benefits and added support Bug fixes & performance improvements for a smoother journey Update the app now and enjoy a smoother, more seamless experience! ### 4.0.3 — 2026-01-02 A fresh, intuitive UI for a smoother experience Bug fixes to enhance reliability and performance ### 4.0.2 — 2025-10-22 Fund Switch & Premium Redirection Now Available for ULIP Customers. Enhanced Details for Annuity PolicyHolders Go Green ! Opt for electronic communications and join us in support a more sustainable future. Update Now to enjoy a smoother, greener and more informed experience. ### 4.0.1 — 2025-10-03 As per the recent notification from the Government of India, Goods & Services Tax (GST) is exempted for policies where premium is due from September 22, 2025, onwards we have made these necessary changes on the App. ## Apps similar to khUshi | App | Rating | Price | Category | | --- | --- | --- | --- | | [Canara HSBC Life](https://appshunter.io/ios/app/canara-hsbc-life/id1637840399) | 4.5 (56) | Free | Finance | | [e-Quote](https://appshunter.io/ios/app/e-quote/id1559215969) | 5.0 (1) | Free | Finance | | [NPS by Protean eGov](https://appshunter.io/ios/app/nps-by-protean-egov/id1095960980) | 3.0 (6) | Free | Finance | | [Zurich Kotak General Insurance](https://appshunter.io/ios/app/zurich-kotak-general-insurance/id6654922328) | — | Free | Finance | | [Here by HDFC ERGO](https://appshunter.io/ios/app/here-by-hdfc-ergo/id1670377706) | 4.4 (37) | Free | Finance | | [IndusInd Insurance](https://appshunter.io/ios/app/indusind-insurance/id1408864935) | 3.7 (23) | Free | Finance | ## More apps by PNB MetLife India Insurance Company Limited - [3D Pro Badminton Challenge](https://appshunter.io/ios/app/3d-pro-badminton-challenge/id1193163008) - [Met Premium NEXT](https://appshunter.io/ios/app/met-premium-next/id1535752248) - [e-Converse](https://appshunter.io/ios/app/e-converse/id1590976351) - [MetPremiumnxt](https://appshunter.io/ios/app/metpremiumnxt/id6472893167) - [Myactivity-CRM](https://appshunter.io/ios/app/myactivity-crm/id6744242938) All apps by PNB MetLife India Insurance Company Limited: https://appshunter.io/developer/953465635 ## Related topics [khushi](https://appshunter.io/ios/topics/khushi) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*