# Kia CarPay — user reviews

> 17 indexed App Store user reviews of Kia CarPay by Kia Corporation, rated 1.48/5 from 40 ratings.

- Source: https://appshunter.io/ios/app/kia-carpay/id1495615740/reviews
- App overview in markdown: https://appshunter.io/ios/app/kia-carpay/id1495615740.md
- Rating breakdown: 5★ 3 · 4★ 2 · 3★ 0 · 2★ 1 · 1★ 34

## Newest reviews (6 of 17)

### 1/5 — IN KOREAN ?? R U SERIOUS!!

*2021-07-08, version 1.6.2*

Needs to be in ENGLISH !!!

### 1/5 — Really? In foreign language?

*2021-06-09, version 1.6.2*

How an excellent now car maker cannot create an iOS mobile app for Americans. Pretty discouraging to think about this brand.

### 1/5 — Horrible

*2021-03-19, version 1.5.0*

Unable to use app because it is in Korean.  Shame!

### 1/5 — Kia Motors Finances

*2021-03-03, version 1.5.0*

How am I, as an American going to pay my car payment if the app is in Korean. This is very discouraging. I’m sure there must be an app in English so we can pay our monthly bill...unless
you don’t want to get paid?
Please change or add app in English!

### 1/5 — App only in Korean

*2021-02-15, version 1.5.0*

The app might be good if it was in more then one language

### 1/5 — English please

*2020-08-20, version 1.3.4*

Even though the description of the app says it is available in English, it’s not. The pictures for the app, are valid. “Kia” is the only word readable unless you know Korean. This is not useful for English speaking groups to use for payment on a vehicle.

## Most critical reviews (10 lowest-rated)

### 1/5 — In Korean, why does the store page list this as an English app?

*2023-06-19*

The app is listed as an English app. Is in korean and no option to change the language.

### 1/5 — Dumb

*2023-03-29*

Why is it in only Korean lol

### 1/5 — Upset customer!

*2023-02-06, version 1.9.5*

So you either pay through an automated ACI payment, or you have to use this app (I’ve been locked out of my Kia online account 2/3 years I’ve owned the car- and their only advice is to change the password, yet it doesn’t let you). So I decide to give the app a try, but to my surprise, it’s another language, with no option for English… in America. Not happy AT ALL. 

The ONLY reason there is one star, is because you can’t put ZERO.

### 1/5 — LESS THAN ONE STAR

*2022-11-16, version 1.9.5*

When is there going to be an English version.
I do not live in Korea.

### 1/5 — Not in English

*2022-09-22, version 1.9.4*

Would love to use this to pay my bill each month as an internet search said to use this application however I have zero clue what it says :( fix this so people in America can pay their bills using their debit card .

### 1/5 — Understanding

*2021-11-16, version 1.7.0*

Where is the English version

### 1/5 — American English

*2021-11-13, version 1.7.0*

Why is app only in Korean
Why is this not also in Spanish and American

### 1/5 — No English option

*2021-10-31, version 1.7.0*

The app is default to Korean. There is no option to change it to English.

### 1/5 — Payment option

*2021-10-23, version 1.7.0*

I am a USA citizen and I want to use a English version of the the app to make my monthly payments. This app is useless to me as it is in Korean. Give us the opportunity to make a payment in English!!  Selfish A-holes!!!

### 1/5 — Useless

*2021-10-18, version 1.7.0*

Is this a joke? How am I supposed to access my account in English. I cannot read Korean. This should be an easy fix

## Most praised reviews (1 highest-rated)

### 2/5 — App

*2021-10-28, version 1.7.0*

Why is the pay app in Korean? I need it in English since I’m an American. Make a language button so people can change it to their desired language please

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
