# KIB Mobile — user reviews > 64 indexed App Store user reviews of KIB Mobile by Kuwait International Bank, rated 4.50/5 from 3,046 ratings. - Source: https://appshunter.io/ios/app/kib-mobile/id409840829/reviews - App overview in markdown: https://appshunter.io/ios/app/kib-mobile/id409840829.md - Rating breakdown: 5★ 2,511 · 4★ 162 · 3★ 81 · 2★ 60 · 1★ 232 ## What do users think of KIB Mobile? Overall sentiment: neutral **Pros** - 👍 Excellent app features - 🚀 Smooth and fast performance - 💡 Great app transformation and updates **Cons** - 🐛 Frequent crashes and bugs - ⏱️ Slow loading and unresponsive at times - 🔍 Lack of search functionality in transaction history **Commonly reported bugs** - Net worth feature not loading - Deposit opening error after OTP - Login freezing and not working **Most requested features** - Add ability to close deposits online - Improve readability of dark mode - Allow moving and rearranging of widgets ## Newest reviews (12 of 64) ### 2/5 — Ok *2025-10-24, version 5.0.4* شغل عدل. ### 3/5 — طريقة العرض *2025-09-22, version 5.0.2* بالتحديث الجديد مايجي البرنامج مكتمل مع الشاشه فيه فراغ على جنب ### 4/5 — Dark mode icon *2025-04-04, version 4.4.1* Dark mode icon ### 2/5 — Add ability to Close Deposits Online *2024-10-09* Just like we can open a new deposits online, we also want a way to close it online. It’s a hassle to have to go to the branch to close it. What if we’re not in the country, we can’t close it. Kindly add deposit closing feature as well ! ### 2/5 — Add Close Deposit Online Feature *2024-05-28* Just like we can open a new deposits online, we also want a way to close it online. It’s a hassle in 2024 to have to go to the branch to close it. What if we’re not in the country, we can’t close it. Kindly add deposit closing feature as well ! ### 2/5 — Application. *2024-05-05* Some time it takes several seconds to to open and some times it is not responsive ### 1/5 — Search by keyword needed *2024-03-01* Add ability to search by keywords in the statement / transaction history. Much needed. ### 1/5 — Urgent Bug Fix Needed *2024-02-20* Can’t open new deposit, an error shows after entering the OTP confirmation every time. ### 1/5 — الفردوس *2024-02-05, version 4.1.1* تحديث ### 1/5 — Urgent Bug Fix Needed *2024-02-01* Can’t open new deposit, an error shows after typing the OTP confirmation every time. I’m sure there is no actual problem and everything entered correctly. ### 2/5 — Cannot transfer between my accounts *2023-12-10, version 4.0.7* Facing a new problem while am trying to tranf between my accounts.. Please fix this issue as soon as possible. ### 4/5 — Mr Ahmed *2023-12-07* Want to report a 2 bug happening when I want to transfer between my accounts.. It's shows that I need to call the call center for more help. And the other is while am trying to login to the app it freeze for a long period of time.. I tried to reinstall the app. Same thing happened ## Most critical reviews (10 lowest-rated) ### 1/5 — Let customer choose how to display total balance view *2026-06-15, version 5.1.6* Latest update introduced the combined debit + deposits balance view. This should be user customizable to either display combined or single debit or deposit view. A better way is to display total debit when clicking on the debit tab and the deposit total when clicking the deposits tab. Not combine both together without an option to revert to old total balance view. If none is possible, then just add a separate “hide balance” privacy feature that applies just for the total balance but not the other individual account balances. ### 1/5 — New Redesign Update Needs Fixing *2025-09-23, version 5.0.2* The new UI redesign update has some readability issues in Dark Theme. The accounts balance amount color should be white or green like before as current blue is hard to read on that gray background. Also the widgets need to be movable as currently you can’t move them just add/delete, and there’s UI overall lag happening. Next, the Net-worth feature isn’t including correctly the deposits following the update, fix that. Lastly, allow us to close deposits online! We can open them online why can’t we close them online too ?! ### 1/5 — New Redesign Update Needs Fixing *2025-08-31* The new UI redesign update has some readability issues in Dark Theme. The accounts balance amount color should be white or green like before as current blue is hard to read on that gray background. Also the widgets need to be movable as currently you can’t move them just add/delete, and there’s UI overall lag happening. Next, the KIB Rewards have reset to zero following the update, fix that. Lastly, allow us to close deposits online! We can open them online why can’t we close them online too ?! ### 1/5 — Net Worth not loading BUG *2025-08-23* Net work stuck in infinite loading page in latest update. Fix it ASAP ! ### 1/5 — Always lagging *2025-07-19, version 4.5.3* I could never sign in!! ### 1/5 — سئ جدا *2025-05-07, version 4.4.6* من اسوء التطبيقات البنكية الي تتعامل معاها ولا شي شغال لازم تتصل تلفون و تاخير بالتطبيق والرد والمعاملات سئ جدا جدا ### 1/5 — Annoying popups! *2025-04-29* Remove these annoying advisor and wamd popups that appear EVERY SINGLE TIME we open the app. This is so stupid ! ### 1/5 — حولي *2025-02-20, version 4.3.9* اليوم الخميس الى الآن لم استطع الدخول الو البرنامج مع اني احتاج تحويل مبلغ لحساب الدروازة ضروري 😬 ### 1/5 — ‏بطيء *2024-09-11, version 4.3.2* ‏بطيء جدا لدخول الحساب ### 1/5 — الجليب *2024-08-08, version 4.3.0* الجليب ## Most praised reviews (10 highest-rated) ### 5/5 — Mohsen *2026-06-15, version 5.1.7* Nice and easy to use app , one of the best banks in Kuwait ### 5/5 — الأحمدي *2025-11-04, version 5.0.4* الفحاحيل ### 5/5 — Great Update *2025-08-31, version 5.0.0* Its good update I like it better than old ### 5/5 — Very good app *2025-07-02, version 4.5.1* Very excellent app and easy . ### 5/5 — App features *2024-09-03* Amazing 👌 ### 5/5 — الجهراء *2024-06-11, version 4.2.5* كتابة مراجعه ### 5/5 — تطبيق ممتاز *2024-02-29* قواكم الله 🌹 ### 5/5 — Very good *2024-01-05, version 4.0.9* Amazing ### 5/5 — Great job 👏👏👏 *2023-11-26, version 4.0.6* Seamless, simple, user-friendly mobile banking app that gets the job done ✅ ### 5/5 — نبيلة *2023-11-16, version 4.0.6* بالتوفيق 👍🏻 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*