# KIBSONS Grocery Shopping — Online Supermarket UAE

> Online supermarket for groceries and household essentials with UAE-wide delivery. (iPhone/iPad app by Kibsons.)

- Source: https://appshunter.io/ios/app/kibsons-grocery-shopping/id1455210990 (this page in markdown: same URL + `.md`)
- Developer: [Kibsons](https://appshunter.io/developer/1455210989)
- Category: Food & Drink, Shopping
- Price: Free
- Rating: 4.70/5 from 816 App Store ratings · 194 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.4 · 85 MB
- Languages: American English
- Released: 2019-03-21
- Data updated: 2026-08-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/kibsons-grocery-shopping/id1455210990/reviews.md

## What is KIBSONS Grocery Shopping?

Discover the ultimate convenience with the KIBSONS Grocery App, your one-stop solution for all your grocery and household needs. Say goodbye to long queues and crowded aisles, and hello to effortless online shopping from the comfort of your home. With an extensive selection of fresh fruits, crisp vegetables, pantry essentials, and a variety of vegan, Keto, eco friendly and bulk options, we've got everything you need to keep your kitchen pantry stocked and your meals delicious.


FEATURES
Browse through our user-friendly grocery app interface and easily find your favorite items or discover new ones to try. From organic produce to specialty products, we source only the highest quality ingredients from across the globe to ensure freshness and satisfaction with every order.

Delivering fresh groceries from farm to kitchen 
Free delivery all over UAE 
Customizable delivery times 
Order groceries in bulk
Sustainable grocery shopping - we recycle 90% of our plastic
Earn rewards - earn points on every order
Referral Program - earn credits when your friends shop with us


DELIVERY ACROSS THE UAE
With our reliable delivery service across the UAE, you can sit back and relax while we bring your groceries right to your doorstep at no extra cost. Whether you're busy with work, taking care of the family, or simply want to save time, our efficient delivery team ensures that you receive your items promptly and in pristine condition.

Experience the convenience of KIBSONS Groceries App today and let us take the hassle out of grocery shopping. With just a few taps on your phone, you'll have everything you need for delicious meals and healthy living delivered straight to you. Say hello to stress-free shopping and embrace the ease of online grocery delivery with KIBSONS.


CONTACT US
Call us for assistance on 800KIBSONS
Find us on iInstagram: https://instagram.com/kibsons/ 
Find us on Facebook: https://www.facebook.com/kibsons/

## Key features

- User-friendly interface for browsing and discovery
- Extensive selection of fresh produce and pantry essentials
- Delivery across the entire UAE
- Customizable delivery time slots
- Bulk ordering options
- Sustainable shopping with plastic recycling
- Rewards program and referral credits

## What do users think of KIBSONS Grocery Shopping?

Overall sentiment: mixed

**Pros**

- 🚀 Fast delivery
- 🌟 Great quality produce
- 👍 Convenient app and service
- 💚 Excellent customer service
- 🌱 Good selection of organic and vegan products

**Cons**

- 🐛 Frequent app crashes and bugs
- ⚠️ Unreliable delivery and order issues
- 🔍 Limited product selection
- 💰 Expensive prices
- 🔧 Outdated and poorly designed app

**Commonly reported bugs**

- App crashes during checkout
- Login and sign-in issues
- Incorrect or missing product information
- Delivery date and time changes without notification
- Items disappearing from cart

**Most requested features**

- Improve app stability and performance
- Expand product selection and categories
- Implement better search and filtering options
- Provide more delivery time slots and options
- Improve communication and update notifications

## Recent user reviews (10 of 194)

All indexed reviews: https://appshunter.io/ios/app/kibsons-grocery-shopping/id1455210990/reviews.md

### 4/5 — DON’T USE THE OPTION FOR ADDING THINGS

*2026-07-21, version 4.65*

Important - Don’t use the option for adding things onto the same order (even if just a few minutes later after you checked out), because they will charge shipping again!

It doesn’t make any sense, but every time you add something to the same order, they charge extra shipping, even if they are all delivered together.

So if you forgot one small item, it’s not worth it. Just buy somewhere else then, with free shipping.

Other than that, I’m happy with the overall experience.

### 2/5 — Have Kibsons Systems Reached a New Low?

*2026-06-29, version 4.60*

I used to love Kibsons but their reliability of stock (shockingly bad) and customer care (platitudinous at best) is so poor, one can no longer rely on them to deliver stock when you order and pay for it. Disappointed (and hungry).

### 3/5 — Too many updates

*2026-06-26, version 4.59*

Every time i open the app and it requires update.  Also very often crashes.  I m using iphone and have no problem with other apps

### 2/5 — dissatisfied

*2026-06-14, version 4.54*

Don't expect to receive fresh vegetables, milk, or fresh bread. They choose items nearing their expiration date and send them. I've complained many times, and they apologize and repeat the same process. I absolutely do not recommend buying anything fresh from them; they only deceive you into thinking it's fresh.

### 4/5 — Will not regret

*2026-04-11, version 4.32*

I LAUV everything ON this app the prices to food ratio is realistic unlike most groceries - there is just two things that stopped me from giving them 5 stars 

1 . I live in AUH , so delivery is next day from Dubai ( looking forward to the 2nd branch ) 

2. The new update has A LOT of bugs and the app is lagging MAJORLY it took me 45 mins to order 3 things and checkout . 

All in All STROOOONGLY recommended 

To whoever is in charge and to he/she that created Kibsons you are magnificent ( kudos to you )

### 1/5 — Price increase

*2026-03-20, version 4.17*

They have doubled their prices since the war started. This is not allowed and should be reprimanded

### 2/5 — Customer service is lacking

*2026-03-12, version 4.14*

Customer service could be a lot more helpful, reliable and friendly. I’ve been a loyal customer and it’s around the 8th time that customer service has made a mistake and hasn’t bothered to offer any compensation or apology. They only ask that the customer proves that she/he didn’t receive the order, or to be home the next day to receive the missing items- how odd.

### 1/5 — App barely works

*2026-02-17, version 4.01*

New update makes it Very difficult if not impossible to search for items. Leaves you in a never ending scroll with no search results resulting for basic items. Love KIBSONS but their app is actually what prevents me from using them anymore, I can’t add anything to my basket!

### 5/5 — iPhone heated

*2026-01-31, version 3.98*

Dear Kibsons Team,

I am a regular customer and appreciate the services provided by Kibsons. However, I have been experiencing an issue with my device heating up excessively while using the Kibsons app over the past couple of days. I am using an iPhone 16 Pro Max.

I would appreciate it if you could look into this matter and provide a solution.

Thank you for your attention to this matter.

### 2/5 — Too slow

*2026-01-03, version 3.65*

Keeps hanging

## Frequently asked questions about KIBSONS Grocery Shopping

### What is the overall user sentiment for KIBSONS Grocery Shopping?

User reviews for KIBSONS Grocery Shopping are mixed. While users praise fast delivery, great quality produce, and excellent customer service, some report frequent app crashes, bugs, and unreliable delivery or order issues.

### Does KIBSONS Grocery Shopping have ads?

No, KIBSONS Grocery Shopping does not contain advertisements. The app is free to download and use without any ad interruptions.

### What is the price of KIBSONS Grocery Shopping?

KIBSONS Grocery Shopping is available for free. There are no upfront costs to download or use the application.

### How often is KIBSONS Grocery Shopping updated?

The latest version of KIBSONS Grocery Shopping is 4.56, and it was last updated on June 17, 2026. This indicates a relatively recent update, suggesting ongoing development and maintenance.

### What devices support KIBSONS Grocery Shopping?

KIBSONS Grocery Shopping is supported on iPhones and iPods. It is designed for iOS devices.

### What are the pros and cons of KIBSONS Grocery Shopping?

Pros include fast delivery, great quality produce, a convenient app and service, excellent customer service, and a good selection of organic and vegan products. Cons mentioned by users are frequent app crashes, bugs, unreliable delivery, limited product selection, and an outdated app design.

### Is KIBSONS Grocery Shopping suitable for children?

KIBSONS Grocery Shopping has an age rating of 4+. This suggests it is generally appropriate for children, though parental guidance may still be recommended for younger users interacting with the app.

### Does KIBSONS Grocery Shopping offer free delivery?

Yes, KIBSONS Grocery Shopping offers free delivery all over the UAE. This is a key feature highlighted for customer convenience.

## Version history (last 5 releases)

### 4.67 — 2026-07-31

Minor bug fixes

### 4.66 — 2026-07-28

Minor bug fixes

### 4.65 — 2026-07-11

Bug fixes

### 4.62 — 2026-07-09

Bug fixes

### 4.61 — 2026-07-03

Bug fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*