# KickBack Points — user reviews > 63 indexed App Store user reviews of KickBack Points by KickBack Points, L.L.C., rated 3.00/5 from 40 ratings. - Source: https://appshunter.io/ios/app/kickback-points/id528848853/reviews - App overview in markdown: https://appshunter.io/ios/app/kickback-points/id528848853.md - Rating breakdown: 5★ 15 · 4★ 4 · 3★ 2 · 2★ 2 · 1★ 17 ## Newest reviews (16 of 63) ### 2/5 — Can’t opt-in to offers *2025-07-13, version 24.11.1* There are two options to opt-in to alcohol or tobacco offers in the app. If you click either and then click update it won’t stay. But you of course make sure the marketing ones work though… ### 3/5 — My fantasy points won’t update *2024-11-01, version 22.9.1* Why ### 4/5 — Just like every other punchcard *2024-07-22, version 22.9.1* Just like every punchcard, I do not recommend but they are fun The app is good, everything works inside the app. My only issue is I lost my card and it is extremely tough to get a new physical card because you have to call a number you cannot go through the app.. However, upon ringing out, you can go into alternative ID and punch in your phone number to get the reward points if you don’t have a physical card or if your card is not in your phone wallet Follow up-I’m deleting the app and I’m done trying to get a new card ### 2/5 — Works sometimes *2024-03-17, version 22.9.1* after opening, the app just shows the kickback logo and doesn’t open. Sometimes after the second try it works. But usually I have to reinstall the app. ### 1/5 — Horrible Interface *2020-12-18, version 20.11.1* The keyboard covers the submit button and the entire box where you type in your card number initially. This app is entirely unusable. ### 1/5 — Fantasy football will not load??? *2020-10-17, version 20.9.1* It will allow me to see my points but fantasy football will not load will not work on my other three friends phone as well was working fine and then all of a sudden it says problem with server???? Please fix😡 ### 1/5 — Horrible app. *2020-10-05, version 20.9.1* Can’t even get past the first screen where you type in your card number. Had representatives on the phone and they don’t know either. Not worth the hassle. ### 1/5 — What’s going on? *2020-09-21, version 20.1.1* It has been checking card number forover20monutes. Won’t clear.... ### 1/5 — Garbage *2020-07-24, version 20.1.1* Can't change keyboards, can't swipe the keyboard away, app is useless, can't enter any information, back out or continue... ### 1/5 — Error on submitting s *2020-04-13, version 20.1.1* I cannot submit my card number due to the keyboard covering the submit button. There is no way to continue after this point. What is the purpose if you cannot even register your card? Please fix this I spend a lot of money in the store and would appreciate some KICKBACK. Thanks! ### 1/5 — Seriously? Jumped 16 versions and still not fixed!!! *2020-01-30, version 20.1.1* As soon as I click to type my account number the interface vanishes and only the numeric keyboard remains. Keyboard has no Enter and won't swipe away. Can't see what is typed either. App is useless, and apparently the "bug fixes" are too. ### 1/5 — Attention *2019-11-09, version 4.1.0* After reading the reviews on why you can't enter card number looks to me as if the app has zero response to it's customer. Apps been bad for awhile and still not fixed may just throw it and the card in the trash ### 1/5 — Unusable *2019-11-07, version 4.1.0* No way to enter your card number, waste of time. ### 4/5 — Can't add card number *2019-10-19, version 4.1.0* Can't add card number at login on iPhone 11. The keyboard pops up and the field disappears with no way to turn the keyboard off. ### 1/5 — can’t log in *2019-09-25, version 4.1.0* box to enter card number disappears off the screen as soon as you try to enter number. worthless as is ### 1/5 — It's defective, doesn't work, useless! *2019-09-07, version 4.1.0* Upon starting the app, it wants me to enter my card number. There's a box to do so with a submit button next to it. However, upon starting the cursor in the box field, the numeric keypad that pops up completely covers the submit button. There is no enter button on the numeric keypad. So the app developer needs to reprogram it so that the box and submit button are up above the numeric keypad that pops up, or change the programming so a regular keyboard pops up when trying to enter the card number. Until that point, the app is useless. There's no way to submit the card number and get passed the onboarding screen to enter the app. I hope you will fix this soon or I'll be uninstalling. ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t work *2026-07-06, version 24.11.1* The app had problem I can’t open it and I deleted and I download again but it’s still not working ### 1/5 — Very bad app *2026-03-03, version 24.11.1* This app is so useless. The points are never accurate and take forever to show up after purchases. It advertises contests that never react when you click on them. ### 1/5 — App is terrible doesn’t work *2024-12-01, version 22.9.1* Not worth the time or money app is useless. Can’t even contact support it does not work. Going to stop shopping at any store associated with this app. ### 1/5 — Don’t even get points *2024-05-26, version 22.9.1* For over a year now, I haven’t received ANY POINTS no matter how often I use my kickback. Waste of time. ### 1/5 — What about people who don’t use tobacco *2023-09-09, version 22.9.1* All the offers are for people who use tobacco products it’s a shame and not worth it. Makes me even not want to work for a company that promotes tobacco use based on rewards programs. ### 1/5 — Horrible *2023-07-26, version 22.9.1* I have to delete my app, then put it back in. The screen continues to stay black. I guess I will just use the card ### 1/5 — App doesn’t work *2022-10-02, version 21.5.1* App doesn’t work, can’t log in or even use the forgot pin option, is this app abandoned? Can’t believe an app like this is on the App Store. ### 1/5 — Doesn’t work *2022-09-20, version 21.5.1* Can’t reset pin even on the site once it’s loaded or forgotten. App says bad pin and has a forgotten pin button but you can’t use it. I deleted app ### 1/5 — Bait and switch *2022-06-20, version 21.5.1* Points never show up and neither the kickback customer service nor the gas station are willing to help remedy the situation. This is a complete sham. ### 1/5 — Crashville *2021-12-30, version 21.5.1* Only crashes. Won’t load ## Most praised reviews (10 highest-rated) ### 5/5 — Great Improvement *2021-06-10, version 21.5.1* I like being able to easily track my point balance and earn and spend using the virtual card in the app. Being able to see when I am about to earn my free club item is a plus. I wish more retailers would offer special deals for members. ### 5/5 — New version is better *2021-05-06, version 21.4.3* I have used kickback for many years. Old app was ok but definitely needed improvement. This is much easier to use and see all rewards I can get. ### 5/5 — Love the KickBack points *2018-10-11, version 4.0.0* Love the weekly Kickback Leaky faucet ;) ### 5/5 — Thank you! *2018-10-05, version 4.0.0* The only place that takes down your birthdate just to tell you happy birthday and give you points! I’m beyond happy!:) thank you KICKBACK ### 5/5 — Issues fixed *2018-06-09, version 4.0.0* Last update fixed several issues. Updating my review. ### 5/5 — Love it! *2017-01-27, version 3.0.2* :) ### 5/5 — Simple Solid Perfect *2015-11-06, version 2.4.1* Everything you want and need to know about your loyalty information clubs points locations. Simply perfect. ### 5/5 — Haleakala *2015-10-22, version 2.4.0* Love KickBack and they have a fun app to go with it. This app allows me to check my point status but my favorite feature is the ability to see my game status anytime on the app. ### 5/5 — Much improved *2015-10-19, version 2.4.0* This version is great. I really like the games and seeing my when my next mug is free. ### 5/5 — Sweet App *2015-10-18, version 2.4.0* Nice. I really like being able to use the App when I forget my card!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*