# Kids Foot Locker — user reviews

> 111 indexed App Store user reviews of Kids Foot Locker by Foot Locker Retail, Inc., rated 4.80/5 from 1,344 ratings.

- Source: https://appshunter.io/ios/app/kids-foot-locker/id1375706708/reviews
- App overview in markdown: https://appshunter.io/ios/app/kids-foot-locker/id1375706708.md
- Rating breakdown: 5★ 1,261 · 4★ 32 · 3★ 7 · 2★ 5 · 1★ 39

## What do users think of Kids Foot Locker?

Overall sentiment: negative

**Pros**

- 👟 Wide selection of shoes and brands
- 🚀 Fast shipping (6 days reported)
- 💰 Good prices and deals
- 📱 Native app shopping experience
- 📍 Store locator functionality
- 🎁 Raffle and points system available

**Cons**

- 🐛 Constant login failures and errors
- 🐛 App crashes and freezes frequently
- 🐛 Random logout issues
- 🐛 Server errors during peak times/releases
- 🐛 Blocking users for normal browsing speed
- 🐛 Order cancellations without explanation
- 🐛 Inventory inaccuracy (shows available then out of stock)
- 🐛 Raffle confirmation timeouts
- 🐛 App won't open or loads as blank screen
- 🐛 Checkout process failures
- 🐛 Address verification issues
- ❌ Poor customer service responsiveness
- ❌ Unresolved issues for months
- ❌ Inconsistent app performance across devices
- ⚠️ Security concerns (suspicious blocking behavior)
- ⚠️ Wrong sizes shipped
- ⚠️ Unauthorized charges reported
- ⚠️ Shipping address must match billing address
- 🔄 Requires constant re-login

**Commonly reported bugs**

- Login fails with 'request failed' error
- App crashes during checkout
- Random logout without warning
- Blank page errors when clicking links or buttons
- Cart items not displaying
- Shoes show available then become unavailable
- Raffle confirmation page inaccessible within time limit
- App blocks users for browsing too quickly (false bot detection)
- Special characters in email prevent login
- App won't open or stuck on loading screen
- Server busy errors during releases
- Address verification system rejects valid addresses
- Order status page shows blank or unavailable
- App logs out when viewing new releases
- Password reset issues
- Raffle results not displaying
- Points not being refunded after failed transactions
- Shoe size selection errors (wrong size shipped)
- Guest checkout not working
- App incompatible with newer iPhone models despite claims

**Most requested features**

- FaceID/biometric login to prevent constant re-login
- Size chart feature
- Wishlist/favorites functionality
- Quantity selection options
- Order history and status tracking visibility
- Credit card information saving
- Toddler size category filter
- Better raffle system reliability
- Improved server capacity for peak times
- Email verification link that works properly
- Store pickup location accuracy

## Newest reviews (17 of 111)

### 4/5 — Very good

*2026-06-05, version 9.6.1*

Ive been buying my 10 year old and 8 year old and 5 year old shoes from here and it’s just very good.

### 3/5 — It’s alright

*2025-07-15, version 8.8.1*

The app is alright. I look at shoes on there often and buy some. The only flaw is the size. I ordered a size 4.5 and it gave me a 5.5 but other than that the app is pretty good.

### 1/5 — Fix it

*2025-05-19, version 8.6.0*

Why can’t i log in ?????

### 1/5 — Cannot log in

*2025-05-18, version 8.6.0*

Unfortunately if your email has any special characters such as a period or underscore the system will not let you log in. 
A error message will pop up as formatting errors are not allowed and resubmit with a new email. Please fix this problem foot locker!

### 1/5 — Julien

*2025-05-04, version 8.5.2*

I could not look at the shoes I like and it keeps saying something went wrong I try to put my email in but still did not work

### 1/5 — A JOKEEEEEEE

*2025-03-01, version 6.29.1*

Every time I win a raffle after using my points , the app crashes nd then I end up losing out due to the time passing . You only get 30 minutes to confirm nd it never works out . You will end up wasting your points nd never be able to claim your win . If I could give 0 stars , I would

### 1/5 — They don’t even deserve 1 star

*2024-12-26, version 6.26.0*

Do not shop here. They always send the wrong sizes and then make it your problem to exchange for the correct size - after waiting in hold for over an hour. Very disappointing. Finish line much better

### 1/5 — HORRIBLE

*2024-12-14, version 6.26.0*

I wanted to purchase Ugg slippers for a Christmas present. Logged into my account but once I was making my purchase it asked me to prove I wasn’t a robot by centering a puzzle piece. I did as was told and then got blocked because I was “too fast” and didn’t seem normal for a human speed. This is ridiculous, it’s not like I’m purchasing so many products it was ONLY A PAIR OF SLIPPERS. Won’t even want to buy from them again

### 1/5 — Horrible

*2024-08-17, version 6.24.0*

Can’t login! Error message keeps coming up!

### 1/5 — Terrible

*2024-08-15, version 6.24.0*

There is always something wrong with this app. I’ve updated it and it still will not allow me to check out saying verify my address. After verifying using the USPS recommendations, it still didn’t work. I would rather purchase online elsewhere

### 1/5 — Why the language change?

*2024-08-09, version 6.24.0*

What’s up with the language now on the app?

### 1/5 — DON’T USE THIS APP

*2024-08-08, version 6.24.0*

Worse app in the app store nothing works every-time I try to purchase some shoes they cancel my order and charge me anyway and take forever to issue my refund

### 1/5 — App not working

*2024-07-20, version 6.23.0*

App is not working please fix

### 1/5 — Useless

*2024-07-06, version 6.23.0*

KIDS FOOT LOCKER APP DEFINITELY NEED UPDATE AND BE ACCURATE!!! Can’t log in account esp when buying multiple shoes for my kids! NEED UPDATE ASAP!! 👎🏽

### 1/5 — Order didn’t process

*2024-06-04, version 6.22.4*

Won’t let me sign in and it took my money trying to order under guest but the order still didn’t go through. Terrible app will never shop here again.

### 1/5 — Bad

*2024-03-05, version 6.18.0*

The worst app ever

### 1/5 — Terrible - cant reserve shoes

*2024-02-13, version 6.18.0*

This is soo rigged! You cant even reserve shoes!! It says “needs an authorized user” this APP IS TRASH!!!!FIX ur app u ding bats!! Its beeb like this for months because 6 months ago when I was trying to reserve a shoe on your app I couldn't either! It said the same thing! You have clearly got to know its doing this?!! So fix ur APP!!!!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Too many bugs

*2026-08-19, version 9.11.0*

App needs updating as it constantly freezes. Please fix the bugs.

### 1/5 — Cant even sign up talking bout “sorry we know it’s on our end”

*2026-02-03, version 9.3.0*

Y’all clearly don’t want my money

### 1/5 — KFL APP

*2025-12-16, version 9.2.1*

This is literally the worst app every and they don’t have answer to fix it and the employees are just as clueless when it comes to the app it just “try again later” the app doesn’t even work so don’t waste your time downloading it

### 1/5 — horrible app

*2025-12-13, version 9.2.1*

doesn’t even work

### 1/5 — iPhone- App stop working all of sudden

*2025-11-22, version 9.2.1*

The app has not work for 3-4 days for me. I called foot locker support and the lady didn’t know how to fix it and instead stated to use the site. I prefer the app not the site. Whatever glitch the app has it needs to be fixed.

### 1/5 — Can’t Log In

*2025-11-19, version 9.2.0*

Never lets me sign in says doesn’t recognize email when I clearly have an account. Been doing this for months.

### 1/5 — The app is frozen

*2025-11-10*

Cannot open app

### 1/5 — Login

*2025-08-09*

Why now you keep getting logged out your account and saying the password wrong when I use Face ID it's ridiculous

### 1/5 — Need to be fixed

*2025-08-06, version 8.9.0*

It’s always technical difficulties with the app.

### 1/5 — Worst app ever

*2025-08-04, version 8.9.0*

It keeps canceling my order I don’t recommend this app

## Most praised reviews (10 highest-rated)

### 5/5 — Me encanta

*2026-08-19, version 9.10.0*

Encuentro todo lo que me gusta

### 5/5 — 5 stars

*2026-02-02, version 9.3.0*

Kids Foot Locker is AMAZING, my Kids Foot Locker Store Is 460 Fulton St, Brooklyn.

### 5/5 — Review

*2025-05-31, version 8.6.1*

The app has a lot of technical problems that should be fixed

### 5/5 — Love shoes

*2023-12-07, version 6.15.0*

This is it is incredible app because it tells you all the shoes and I really like it
.

### 5/5 — All these horrible reviews…

*2023-11-20, version 6.15.0*

Basically what I am here to say is that. You all are slow and don’t know what you’re doing so you bash the company’s website due to YOUR fault of not knowing how to work an app properly or how to progress through the app. This is childlike behavior and honestly embarrassing on you all’s part. Take accountability.

### 5/5 — Shoe app

*2022-12-06, version 5.9.0*

Great shoe app great prices too recommend

### 5/5 — Could not sign in

*2022-03-18, version 5.4.5*

App is crashing and can’t sign in

### 5/5 — This is awesome

*2021-07-16, version 5.0.0*

My shoes came in so fast they came in in 6 days and they gave me all the updates and this was a great website! Highly recommend

### 5/5 — Pretty good

*2020-12-18, version 4.6.3*

For all the people that say it’s trash and you can’t sign in it’s because too many people are using it and I personally think this app is good I’ve done many raffles and it happens and it doesn’t automatically sign you out ;-;

### 5/5 — Error Message

*2018-12-30*

So I’ve been using the apps for a few months now, and love how everything is right at your finger tips! However for the past week when i attempt to click on the cart, it doesnt show the shoes ive selected, then it keeps brining up a message error box request failed, please try again later, however when i go through my google chrome, it shows my cart having items but no issues! Will this be fixes soon?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
