# KidzDocNow

> Virtual pediatric care for children, available 24/7 in Florida and extended hours in Texas. (iPhone/iPad app by Pediatric Associates.)

- Source: https://appshunter.io/ios/app/kidzdocnow/id1226550609 (this page in markdown: same URL + `.md`)
- Developer: [Pediatric Associates](https://appshunter.io/developer/1226550608)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.90/5 from 31,316 App Store ratings · 117 written reviews indexed
- Age rating: 12+
- Requires: iOS 14.0 · 30 MB
- Languages: American English
- Released: 2017-06-09
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/kidzdocnow/id1226550609/reviews.md

## What is KidzDocNow?

Introducing KidzDocNow - the convenient telemedicine app that connects your child with expert pediatric care anytime, anywhere. Our board-certified pediatricians and pediatric-trained advanced practice providers are available 24/7 in Florida and 7 days a week, 7 a.m – 11p.m. (CST) in Texas, so you can access care for your child when you need it most, whether you're on the go or at home.

Why Choose KidzDocNow?

Pediatric Expertise: Your child will always be seen by a qualified pediatrician or pediatric-trained advanced practice provider, ensuring specialized care tailored to their needs.
Comprehensive Care: Our clinicians can diagnose, suggest follow-up care, and 
prescribe medication, when appropriate, for common issues like:
• Coughs
• Colds
• Flu
• Pink eye
• Diaper rash
• Constipation
• Diarrhea
• Thrush
• Head lice
• Newborn concerns
• Lactation/feeding issues
• and so much more.

Our new version includes a range of enhancements including:
 
• Easier navigation.
• Now available in Spanish! 
• A more user-friendly intake and waiting room experience.
• Better patient experience.
• Chat with a team member before, during and after your visit.
• Chat history stays for 24 hours.
• Photo uploads
• And more

Privacy and Security: KidzDocNow takes your privacy seriously and is HIPAA compliant, ensuring that your child's health information is secure during every virtual visit.
With KidzDocNow, you can have peace of mind knowing that your child's health is in expert hands, right from the comfort of your own home or while on the go.

Download the app now and experience the convenience and quality care of KidzDocNow for your child's pediatric needs.

## Key features

- Virtual pediatric consultations
- 24/7 care in Florida
- Extended hours care in Texas
- Diagnosis and prescription services
- HIPAA compliant
- Spanish language support
- Photo uploads

## What do users think of KidzDocNow?

Overall sentiment: mixed

**Pros**

- 🚀 Convenient virtual visits
- 👍 Helpful and professional healthcare providers
- 💡 Ability to show symptoms via video
- 🚑 Saves time and avoids unnecessary ER/clinic visits
- 🌟 Excellent bedside manner and patient care

**Cons**

- 🕰️ Extremely long wait times
- 🔇 Audio issues during calls
- 🤖 Unreliable app performance and glitches
- 🤷‍♀️ Inconsistent user experience
- 💰 Unexpected charges and billing issues

**Commonly reported bugs**

- Login and password reset problems
- Disconnections during active calls
- Incorrect patient information displayed

**Most requested features**

- Appointment scheduling option
- Improved waiting room experience with notifications
- Integration with insurance providers
- Better customer support and troubleshooting

## Recent user reviews (10 of 117)

All indexed reviews: https://appshunter.io/ios/app/kidzdocnow/id1226550609/reviews.md

### 1/5 — Just go to urgent care

*2026-08-13, version 14.1.0*

This is my second visit and I had to come to the reviews to see if they actually provide prescriptions! Both visits being something that would required medication and neither child received anything of the sort. Long wait, short visit, same pain, no cure! This is quite literally a big waste of time!

### 1/5 — Insurance

*2026-08-06, version 14.1.0*

Make sure your insurance will cover this otherwise you’ll be stuck with a couple hundred dollar bill!

### 1/5 — Not a convenient option

*2026-07-31, version 14.1.0*

I waited 40 minutes for a scheduled appointment on this app. I could’ve been in and out of an urgent care faster. This service is only convenient for the doctors and staff, not for the patients.

### 1/5 — Absolutely HORRIBLE

*2026-07-17, version 14.1.0*

Beyond horrible experience. Won’t be using again. Let’s see if I even get to speak to someone. Been waiting ages after scheduled apt

### 5/5 — Incredibly convenient, wonderful people

*2026-06-25, version 14.1.0*

Every time my child needs a random DR appt, it takes maybe 30 minutes (depending on the wait time) all together. The nurses and doctors have all been so helpful, patient, and kind. I take advantage of this app constantly. They have an ear ache, KidzDoc. They have a sunburn, KidzDoc.

### 1/5 — Horrible wait times, outdated app

*2026-06-14, version 14.1.0*

This application is useless. You wait more time on this app than in person at an urgent care or hospital. What is the point of this resource if it delays care.

### 1/5 — Terrible service overall

*2026-05-18, version 14.1.0*

I’ve been using this telehealth service for a while, and it used to be great, which makes the decline even more disappointing. Lately, the experience has become absolutely terrible. The quality of the doctors has gone downhill significantly — many seem rushed, dismissive, and completely misinformed. It often feels like they don’t fully understand what they’re doing, yet still give confident advice that turns out to be incorrect.

Customer service is just as bad. Getting help is frustrating, responses are inconsistent, and nobody seems to communicate properly. I’ve received conflicting information multiple times from different representatives and providers, which is honestly concerning when it comes to healthcare.

What used to be a reliable and professional service now feels disorganized, careless, and unreliable. I would not recommend it anymore.

### 1/5 — Will have you waiting ages

*2026-04-11, version 14.1.0*

As I write this review we have still been waiting, constantly get assigned a practitioner but then unassigned and switched around, I’d hate to have a situation that requires expediency because this app will leave you in a sorry situation and calling 911. My baby girl was just constipated and in pain needed to see if it’s okay to use a lax but within that time she’s already gone, but I’m still stuck waiting to see what I need to do to make sure she isn’t like that again. The telehealth coordinators sometimes just don’t seem to be helpful besides telling us we have to wait longer.

### 1/5 — Awful

*2026-04-04, version 14.1.0*

I was waiting for a half hour and still no one got to me they kept changing the doctor on me

### 1/5 — So many technical issues

*2026-02-25, version 14.1.0*

The app itself won’t keep me signed in. Every time I try to sign back in, it says that my password is incorrect when I know I typed it in correct since I barely created it a few minutes before. I keep having to reset through my email and the sign in page on the app just stays buffering after receiving a code. 

I had an appointment scheduled through our PCP but I was just put through the main waiting queue and waiting for 40 minutes past the original time. The app says to stay on so we won’t lose our spot, but waiting for over 40 minutes my phone started to overheat and was forced shut down until it cooled off. Once I was finally able to talk to a doctor we couldn’t even see or hear each other. I  had to receive a link to try the call from my browser. It just seems like hurdle after hurdle with this app. The next time the doctors office tries to refer us to use this platform I will have to refuse

## Frequently asked questions about KidzDocNow

### What is KidzDocNow?

KidzDocNow is a telemedicine application that provides virtual access to board-certified pediatricians and pediatric-trained advanced practice providers. It allows parents to get expert medical care for their children conveniently from home or on the go.

### What kind of medical issues can KidzDocNow help with?

The app can help diagnose and suggest follow-up care, including prescribing medication when appropriate, for a wide range of common childhood issues. This includes conditions like coughs, colds, flu, pink eye, diaper rash, constipation, diarrhea, and newborn concerns.

### What are the operating hours and availability of KidzDocNow?

In Florida, pediatric care is available 24/7. In Texas, care is available 7 days a week from 7 a.m. to 11 p.m. CST. This ensures you can access care for your child when you need it most.

### Is KidzDocNow secure and private?

Yes, KidzDocNow prioritizes privacy and security. The app is HIPAA compliant, ensuring that your child's health information is protected and kept secure during every virtual visit.

### What are the new features in the latest version of KidzDocNow?

The latest version offers easier navigation, Spanish language support, a more user-friendly intake and waiting room experience, and improved patient experience. It also includes the ability to chat with a team member before, during, and after your visit, with chat history saved for 24 hours, and photo uploads.

## Version history (last 5 releases)

### 14.1.0 — 2025-08-14

Performance and Stability Improvement

### 12.19.600 — 2025-02-24

Performance and Stability Improvement

### 12.19.400 — 2024-02-11

Performance and Stability Improvement

### 12.19.200 — 2023-04-25

• SAME CARE, NEW APP! Effective April 2023, all users must create a new account to access our new & improved app.

• SPEAK SPANISH? KidzDocNow is now available in Spanish and will respond to your device settings.

• VISIT HISTORY Your chat history along with any shared files will now be saved in your account.
 
• BETTER CALL QUALITY Improved audio and visual quality for better communication during each visit.
 
• HAVE MORE QUESTIONS? Learn more about KidzDocNow by reading our FAQs or our YouTube for Tips with Todd https://www.youtube.com/playlist?list=PLOeebv_6_2_jqidLt85XJUNGf3c1J-1I-

### 12.19.103 — 2023-02-06

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

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## More apps by Pediatric Associates

- [KidzDocNow Plus](https://appshunter.io/ios/app/kidzdocnow-plus/id1460577032)

All apps by Pediatric Associates: https://appshunter.io/developer/1226550608

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
