# KiiBank — user reviews

> 6 indexed App Store user reviews of KiiBank by KiiBank, rated 4.10/5 from 14 ratings.

- Source: https://appshunter.io/ios/app/kiibank/id6503683172/reviews
- App overview in markdown: https://appshunter.io/ios/app/kiibank/id6503683172.md
- Rating breakdown: 5★ 8 · 4★ 2 · 3★ 2 · 2★ 1 · 1★ 1

## Most critical reviews (6 lowest-rated)

### 1/5 — Bad experience with withdrawal

*2025-05-15*

I attempted to make a withdrawal from your app, but although it initially appears to process the request, it eventually cancels the transaction and returns the funds to my KiiBank account. This is my first time using the app. While depositing is quick and easy, withdrawing funds feels almost impossible.

**Developer response:** We're deeply sorry to hear about your experience. This is certainly not the level of service we aim to provide. Please accept our sincere apologies for any inconvenience caused. We would like to make things right for you; please reach out to our support team at WhatsApp number +237 6 80 79 50 57 or email help@kiibank.cm for a quick response.

### 2/5 — Customer service

*2025-05-15*

Your app is very Good. I like it but you have a very poor customer service. Slow to respond to customers. This is very bad. You should have earned a 5 but nope.

**Developer response:** We're deeply sorry to hear about your experience. This is certainly not the level of service we aim to provide. Please accept our sincere apologies for any inconvenience caused. We would like to make things right for you; please reach out to our support team at WhatsApp number +237 6 80 79 50 57 or email help@kiibank.cm for a quick response.

### 3/5 — No other login options

*2025-04-27*

Good app. But I seriously hate the fact that to log in to another device you need the account number… like how would I remember it. Especially when I lost the previous phone I was logged into

**Developer response:** We apologize for the frustration this has caused you. Your feedback is important, and we want to address your concerns as quickly as possible. We understand your frustration, but this is an important security step for account protection. If you have further feedback, please don't hesitate to reach out to us.

### 4/5 — Amount reduction Limit

*2024-12-17*

Trust me this is à brilliant app and I love its reliability and efficiency. But honestly I started having set backs when I had lesser number of amounts that I can send money in a day. Please kindly bring us back that option please

**Developer response:** Thanks for your feedback, and we'll be sure to take it into consideration! We are glad to know that KiiBank is meeting your expectations. Your satisfaction is our top priority, and we're committed to providing you with even more great features and services in the future. If you ever need assistance, please don't hesitate to contact us.

### 5/5 — 🌝

*2024-11-22*

It’s boring that I have to update every 4 or 5 days ☹️. Nevertheless, it’s a good app. I know the updates are necessary but guyssss😩

**Developer response:** We're sorry to hear about your experience. The purpose of the upgrades was to make banking secure and convenient for you. Please reach out to our support team at WhatsApp number: +237 6 80 79 50 57
Email: help@kiibank.cm

so we can assist you further and address any concerns you may have. Thank you for your feedback.

### 5/5 — Credentials password

*2024-10-20*

Please open my account

**Developer response:** We're sorry for any inconvenience that you may have faced. Please contact our support team at +237 679687156 or drop an email at help@kiibank.cm so we can assist you further.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*