# KILLSTAR US — user reviews

> 60 indexed App Store user reviews of KILLSTAR US by KILLSTAR, rated 4.80/5 from 1,680 ratings.

- Source: https://appshunter.io/ios/app/killstar-us/id6444052639/reviews
- App overview in markdown: https://appshunter.io/ios/app/killstar-us/id6444052639.md
- Rating breakdown: 5★ 1,546 · 4★ 75 · 3★ 27 · 2★ 5 · 1★ 27

## What do users think of KILLSTAR US?

Overall sentiment: neutral

**Pros**

- 👍 High-quality and stylish clothes
- 💰 Constant deals and sales
- 🛒 Easy to use app
- 🤩 Unique and inclusive style
- 🚀 Smooth app performance

**Cons**

- 💰 Expensive products
- 🐛 App crashes and freezes
- 🔍 Navigation issues in the app
- 🔒 Checkout and payment problems
- 🗑️ Wishlist and account issues

**Commonly reported bugs**

- App not functioning properly
- Inability to sign up for an account
- Payment methods not working
- Wishlist and cart issues

**Most requested features**

- Size guide integration
- Improved notification controls
- Expanded shipping options
- Consistent discount application

## Newest reviews (12 of 60)

### 2/5 — Payment

*2026-08-10, version 8.3*

They usually have PayPal. But PayPal it's not there anymore. They don't do with them anymore?😕🙁☹️😠😡

### 4/5 — Wishlist

*2025-11-12, version 6.9*

Love the clothes everything I’ve gotten so far has been awesome. As far as quality. The only thing I wish they would fix on the app is making it easier to add items to the wish list. I can select everything for the garment, but I just can’t add it to my wish list. I just wish they would fix it.

### 3/5 — bad customer service, great clothes

*2025-10-20, version 6.7*

The clothes I have gotten from them have been overall great. I’ve spent a LOT of money over the years with them. My last purchase I received an obvious mis print and they accused me of damaging the product myself. They never gave me a refund or apology just insisted I had somehow mishandled the product fresh out of the box enough for the print to not have been visible at all… 

It was one very bad experience out of many good ones so I am choosing to give them another chance and re download their app. Maybe I just got a bad representative. But buyer beware they will blame you for faulty products if you get unlucky.

### 4/5 — PLEASE MAKE WISHLISTS WORK

*2025-10-16, version 6.7*

I absolutely adore KillStar and have been obsessed with so many of the items I’ve purchased. The app is perfect in every way… except when it comes to adding clothing items to my wishlists. There’s no “save” button like there is for non-clothing items, so every time I try to add clothes to a wishlist it simply doesn’t work. And when I go to the website to add them, I can’t always do it in the correct size. PLEASE FIX THIS!!!

### 3/5 — It’s a good app but

*2025-08-18, version 6.6*

Every time I looked up clothing items on,y a couple would pull up. Other than that that app itself is ok.

### 3/5 — a little buggy

*2025-05-15, version 6.3*

love the app other than the fact that it gets incredibly laggy after scrolling for a bit. i can’t even browse an entire section without the app lagging and freezing :( it’s not my phone because as soon as i exit the app, everything else is functioning properly, but resumes as soon as i return. 
the app also isn’t allowing me to remove items from my wishlist! i slide to remove it and it only pulls up the edit option, rather than allowing me to remove an item. 
other than that, everything is great and the interface is pretty streamlined and functional.

### 2/5 — Good app but unfortunately infunctional

*2024-12-02, version 5.2*

When i tap on something it loads for a split second and kicks me out

### 3/5 — Need some adjustments

*2024-10-13, version 4.7*

Trying to use the app, at least in the plus section has been difficult. You click one tab, it takes you to a random category. IE, All tops? Nope, it goes too Bellbottoms. All bottoms? Nah, Mini dresses. It’s easier to navigate through a browser than the app.

### 3/5 — App works great, but...

*2024-05-17, version 4.1*

i've shopped this site before with no issues and when i place my address it says it doesn't ship to my country? I'm in Puerto Rico. I wanted to use the app to get the 15% off discount and i can't cuz the app says they don't ship to where i live. Super disappointed. And of course the discount doesn't work on the browser version.

### 3/5 — Not too bad

*2024-05-06, version 4*

I do love the app! Makes it easier! It’s all the pop-ups that bug me. Also I had to log out to be able to use my Afterpay account and pay as a guest. Other than that.. makes it easier to shop and add things to my wishlist!

### 5/5 — Love their style

*2024-04-27, version 4*

My favourite clothing brand

### 5/5 — EmoGothMetalBabrie31

*2024-03-11, version 3.9*

I love shopping on here. They always have the best coolest clothes ever they’re very expensive and pricey, but it’s worth the money. They always have everything in my size even plus girl size.

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t even work…

*2025-09-30, version 6.7*

Puts you in an endless loop of signing in, when all I want to do is shop and add to a wishlist, since I love this store ☹️ might just use the browser instead…

### 1/5 — DO NOT SHOP FROM THIS STORE

*2025-09-26, version 6.7*

do to a malfunction in this app I was charged twice and the company refuses to give me my money back, I’m going to have to pay $50 to ship it back too to get a fraction of the money they took from me

### 1/5 — Totally useless

*2025-07-28, version 6.4*

Latest update makes the screen flash. I install/reinstall doesn’t fix it.

### 1/5 — won’t function for me

*2024-12-03, version 5.2*

I’m quite frustrated at the moment. Was in process of trying to place an order because of cyber Monday. Downloaded app thinking it would easier but it doesn’t work anytime I click or search it doesn’t let me. It takes me right back to the main page. App doesn’t function right. Definitely nonhsll

### 1/5 — YOUR APP IS BROKEN

*2024-12-02, version 5.2*

I tried to browse the app for cyber Monday and everything I click on doesn’t work; it just kicks me back to the previous menu. Please fix this immediately because it’s completely non-functional.

### 1/5 — Wishlist vanished

*2024-11-24, version 5*

Looks like my wishlist miraculously vanished. Right before Christmas time too. I was gonna buy something from it for the holidays after a while but guess not because the app is trash.

### 1/5 — Terrible Glitchy App

*2024-10-12, version 4.7*

Every time I check out, it keeps refreshing to the point where I can’t checkout. It says ‘Unable to update cart items’ over and over again. Fire whoever made this.

### 1/5 — can’t sign up for account

*2024-04-12, version 4*

i’m trying to sign up on the account but it won’t let me. i already verified the account and it still won’t let me.

### 1/5 — Can’t pay

*2024-01-11, version 3.8*

No matter how I try I can’t get it to accept Apple Pay. And it rejects my address every time. I’ve bought hundreds of dollars worth of items here and now suddenly my address is no good.

### 1/5 — It kept crashing

*2023-11-27, version 3.5*

I had to restart my order 3x and I was going to spend $300 ended up only spending $180

## Most praised reviews (10 highest-rated)

### 5/5 — My new favorite shop

*2025-01-19, version 5.8*

I never want to shop anywhere else for clothes ever again. Although the products could be a little on the pricier side, there are constant deals and sales to make it more affordable. The clothes are high-quality and super cute! Just make sure to check the size guide when ordering clothes!

### 5/5 — Runs very smoothly

*2024-12-02, version 5.2*

The KillStar app is fantastic, it runs very nicely and is very easy to use.

### 5/5 — Dream Closet

*2024-11-08, version 4.8*

Love, love all the clothes on here, this brand is my dream closet. Can’t wait to wear all my cool outfits.

### 5/5 — SO MUCH EASIER!!!!

*2024-11-01, version 4.8*

Even when I saved my passwords in my browser, it would always make me log back in. This way my cart and lists are always still there (cause I add things to lists and sit on them awhile lolz. Also love the exclusive extra discounts for app users and secret sales for members.

### 5/5 — KILLSTAR KILLER STYLE

*2024-09-19, version 4.6*

Never thought I’d find a shop that matches my style and taste!
Call it creepy if you like, KILLSTAR delivers the goods! Their lingerie and dress style are to kill for lol.
Don’t get me started on the shoes.
A very satisfied customer🖤🖤

### 5/5 — Hi

*2024-09-01, version 4.5*

Love this

### 5/5 — Love

*2024-08-28, version 4.5*

❤️‍🔥!!

### 5/5 — Becoming my authentic alternative goth self

*2024-07-29, version 4.4*

This site has truly helped me feel more like myself. It is truly inclusive and worth every cent.

### 5/5 — Quick and easy

*2024-05-30, version 4.2*

Killstars app is really got everything I need. The items are easy to search and save for when I’m ready. Easy to check out and quick to ship. Love this store

### 5/5 — Love it

*2024-05-25, version 4.1*

What a wonderful goth company and wonderful clothes and wonderful things. Wonderful kreeptures elemental fire cat elemental air cat. And black skulls and moon tape and ghost witch cat cookie cutters. 🖤🖤🖤🖤🖤

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
