# Kind Goods — user reviews

> 112 indexed App Store user reviews of Kind Goods by LSL Management LLC, rated 4.60/5 from 233 ratings.

- Source: https://appshunter.io/ios/app/kind-goods/id1639131455/reviews
- App overview in markdown: https://appshunter.io/ios/app/kind-goods/id1639131455.md
- Rating breakdown: 5★ 194 · 4★ 15 · 3★ 6 · 2★ 3 · 1★ 15

## What do users think of Kind Goods?

Overall sentiment: positive

**Pros**

- 👍 Great customer service
- 💰 Awesome deals and prices
- 🛒 Convenient deli-style setup
- 🏪 Multiple convenient locations
- 🤝 Friendly and knowledgeable staff
- 🌱 Wide selection of quality products
- 📲 Helpful and user-friendly app

**Cons**

- 🐛 Buggy and unreliable app
- 🤔 Confusing app navigation and layout
- 💳 Unexpected fees for debit card use
- 🤷‍♀️ Inconsistent reward points system
- 🕰️ Long wait times and slow service

**Commonly reported bugs**

- Login issues and account access problems
- Compatibility problems with older devices
- Inconsistent inventory display on the app
- Reward points not properly tracked or applied

**Most requested features**

- Improve app stability and performance
- Simplify app navigation and layout
- Provide clear information on fees and policies
- Enhance reward points system and redemption
- Optimize store operations to reduce wait times

## Newest reviews (13 of 112)

### 3/5 — App is driving me crazy

*2026-07-06*

I love everything about my experience with kind goods except for the app. It is buggy and just now I was trying to make an order and every time I logged in it changed my cart so I had to place order as a guest and it was really frustrating. Please fix! Thank you!

### 2/5 — This App Is Terrible

*2025-10-15*

This is the worst app I’ve ever used. It’s hard to search, it’s hard to navigate period. You have to log in every time, then to order log in again. I spend too much time trying to make this app work. This has been my store but I like to do pick ups and can’t half the time because the app isn’t working. Hopefully they chuck the whole thing and start over.

### 4/5 — Issues with app

*2025-08-15, version 5.1.252*

Great store but the app is hard to use.

### 2/5 — Great store poor app

*2025-07-31, version 5.1.252*

Literally like the title says. The store and employees are great. The app is terrible and I’m not sure why I still have it on my phone as it can barely be used.

### 4/5 — Kind goods

*2024-12-11, version 4.4.408*

A little difficult to understand the app I think maybe the layout should be easier to navigate but love the store

### 4/5 — Wonderful Place

*2024-12-05*

Love this place. They have great deals and love the merch. The customer service is always kind and helpful. I have one problem but I’m sure they will help me out next visit, but I’m not sure exactly how the rewards work and not sure if I wasted 10,000 points or if it work. Updates to come on that issue. Other than that I recommend this dispensary.

### 4/5 — Emily

*2024-09-28, version 4.4.408*

Emily was amazing and has been everytime I’ve gone! Amazing!!!

### 5/5 — Best dispo

*2024-08-01, version 4.4.121*

Really good place to shop

### 5/5 — Great place!

*2024-08-01, version 4.4.121*

Awesome store for cannabis

### 5/5 — First trip

*2024-07-20, version 4.4.121*

First visit was today and picked up some  Garlic Crusher Popcorn well I just woke up from a good nap lol. Great strand and was recommended by the gentleman at the counter!

### 5/5 — Review

*2024-07-14, version 4.4.121*

Staff was awesome, very Satisfied will definitely go again!

### 5/5 — Definitely Recommend

*2024-07-13, version 4.4.121*

I have been coming to this KG for over a year, I think it’s the best KG in STL, great staff, good weed, even better deals.

### 5/5 — New favorite place love it

*2024-07-13, version 4.4.121*

Friendly & very informative staff great prices perfect location will recommend and will be coming back

Good locations

## Most critical reviews (10 lowest-rated)

### 1/5 — Making an account

*2026-07-25, version 5.4.88*

Every time I went to put in my password or username after creating a new account it would tell me incorrect password/ username try again. There’s obviously something wrong with the app.

### 1/5 — Not user friendly

*2026-05-27, version 5.2.525*

Really difficult to maneuver, website inlay in app often glitches and will refresh and clear out cart and login over and over. Sometimes when logging in will transfer to Dutchie website and can only place an order at one of the kind goods locations through it. Overall poor quality

### 1/5 — Reward Points

*2025-12-05, version 5.2.525*

My reward points on the app don’t show up… when I login to the menu I see 10000 but none are reflecting. Shame can’t use the program as intended.

### 1/5 — Bad app

*2025-08-21, version 5.1.252*

App doesn’t work

### 1/5 — Take a step back

*2025-08-11, version 5.1.252*

Can we go back to the old app settings. I have tried to order 3 times now and the app either does not load or takes me to a connect bank page.

### 1/5 — Useless

*2025-06-29, version 4.4.615*

The app does not do anything useful, it just takes you to another website that does not save or upload your login information when you try to order.

### 1/5 — Cant Sign-In to Account

*2025-05-05, version 4.4.615*

App has no option to sign in using socials, Google and Apple sign-in. So to use the app they want me to abandon my account with thousands of reward points. Smdh

### 1/5 — No respect for customers

*2024-06-26, version 4.4.121*

I have had most of my online orders sold before I arrive in store even though I arrive during my time window. Overly stressed location due to walk pricing at competitors. But at least have what you claim and market online. I’m tired of arriving at location for the same “ohhhhhh we just sold the last one”. Ridiculous when you PRE ORDER ONLINE!

### 1/5 — Don’t waste your time

*2023-07-10*

If you use the app points that you have SPENT MONEY to earn is basically useless as they aren’t redeemable apparently with “any other offer”, even though they have daily deals and most won’t even ask you about the points. 
If you do use the points - it’s brought up as if you paid cash… so why you can use them when you visit I’ll never figure out. The points should be treated as “ETO”, you earned them and should be able to use them whenever! Clerk wanted to argue, I walked out after they consumed my entire lunch break.

### 1/5 — No more good customer service!

*2023-06-03*

This use to be my go to store. The last two times the customer service was awful. All the other stores have friendly, helpful bud tenders. On May fourth the woman was rude and outright mean. I called and complained. I was told they would give me some points to make up for it and notate my account. Today they added insult to injury when they accused me of not being a current customer and told me they could check notations on my account but only if i told this guy everything i already told the other manager. I left in tears .There is no way to get a message to anyone in charge. So maybe they will look at this review. There are too many good dispensaries with good people to go to kind Goods ever again. Im sure I cant be the only one they mistreated and lied to.

## Most praised reviews (10 highest-rated)

### 5/5 — kind goods - fenton

*2026-05-28, version 5.2.525*

awesome dispensary, very friendly!

### 5/5 — Kind goods on the hill

*2025-12-20, version 5.2.525*

Selection is great,prices are awesome 
The bud tenders go above and beyond to help you

### 5/5 — Denise

*2025-09-27, version 5.1.252*

I had been waiting for your Hill store to open. I was very happy with everything thing.Awesome tenders and great prices. I am sharing to all my friends.Welcome to the neighborhood .

### 5/5 — Best place ever!

*2024-08-27, version 4.4.121*

I would like to start off bye saying this place is amazing.. everyone who works there is nice, caring and respectful. I love All their locations. Definitely worth your time. Go check them out!

### 5/5 — SO MANY GREAT DEALS!!

*2024-08-20*

This dispensary has so many great deals every single day!! The staff are very friendly and know their products. The daybreak flower is my favorite and never disappoints! There’s also a sonic right down the road for a good snack after stopping by here and getting some goodies. It’s a win a win situation!!

### 5/5 — Best dispo ever

*2024-08-17, version 4.4.121*

Best place best deals

### 5/5 — Best deals in town

*2024-08-17, version 4.4.121*

Has some of the best flower in town great variety of everything

### 5/5 — Love the atmosphere

*2024-08-14, version 4.4.121*

Very friendly staff and great everyday sales

### 5/5 — One of the best around

*2024-08-04, version 4.4.121*

Really nice establishment , very clean. Staff is very helpful and kind😊

### 5/5 — Great!

*2024-08-03, version 4.4.121*

Definitely a great deal for the quality. Good people, nice and quick customer service. I appreciate their presentation and deli style setup too!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
