# Kings Island — user reviews

> 133 indexed App Store user reviews of Kings Island by Cedar Fair L.P., rated 3.14/5 from 175 ratings.

- Source: https://appshunter.io/ios/app/kings-island/id527233845/reviews
- App overview in markdown: https://appshunter.io/ios/app/kings-island/id527233845.md
- Rating breakdown: 5★ 63 · 4★ 17 · 3★ 19 · 2★ 18 · 1★ 53

## What do users think of Kings Island?

Overall sentiment: negative

**Pros**

- 🗺️ Interactive map and navigation
- 💳 Ability to store and access passes
- 🎢 Ride information (height requirements, etc.)
- 🤝 Friend/group location sharing

**Cons**

- 🕰️ Inaccurate ride wait times
- 🔌 High battery consumption
- 🤯 Confusing and unintuitive UI
- 🐛 Frequent crashes and bugs
- 🔒 Issues with logging in and accessing accounts

**Commonly reported bugs**

- Disappearing season passes and purchased items
- Inability to add or access tickets/passes
- Constant crashes and error messages
- Unreliable location services and map functionality

**Most requested features**

- Accurate real-time ride wait times
- Ability to provide user feedback on wait times
- Option to filter rides by height/thrill level
- Improved app performance and stability
- Seamless integration of season passes and add-ons

## Newest reviews (18 of 133)

### 2/5 — Barely helpful

*2025-07-12, version 8.4.16*

It displays already obvious information for the most part and I can’t even make an account because it refuses to send me any emails and also when it tried to make an account i used Apple password and It wouldn’t send me a code so i left then when I tried to do it again it said account already exists so I tried to log in but now I can’t use my password cuz idk it and I can’t reset my password cuz it won’t send me any emails.

### 3/5 — old version was better

*2025-07-02*

when i got a notification saying the app would be updated, i was excited, now i think the old version was better. sure, the app now has a modern look, but it functions really badly. first off, whenever im at the front gate on a busy day and open the app to scan my gold pass, its stuck on that kings island animation with the flag waving, so then i have to leave the EXTREMELY long entry line, and go to the back so im not holding the line up. also, whenever i use filters on the “explore” tab, they will never go away. i can restart my phone, and the filters will still be there and i cant reset them. only plus about the new app is that you can easily see your passperks, and the map looks way better

3/5 stars

### 2/5 — Bad app

*2025-05-17, version 8.4.15*

The wait times were completely and utterly inaccurate. The navigation is ok though, the only reason I didn’t give it one star.

### 2/5 — Buggy as heck

*2025-05-01*

Want to see your ticket? “Failed fetching tickets”. Want to see your passes? “Error 226”
An occasional “Error 336” or “Error 16” are thrown in for good measure.  Map filters? 0 results.  “Add passes or tickets” for tickets and passes purchased?  None to be found.  The park is open for the season but the app’s functionality?  Closed until further notice.

### 3/5 — slow

*2025-02-15*

love the park but when i am at home trying to see my pass or when it opens it does not load and if it does it takes FOREVER. i dont know if it is like this in the park but i hope not

### 4/5 — Pretzel cart

*2024-11-03, version 8.4.5*

Go don’t get the pretzels on the cot. They taste like trash and put too much salt

### 2/5 — App times completely inaccurate

*2024-10-12*

The wait times are never accurate. We come enough that we can gauge the times ourselves but if you’re going to have wait times on an app, they should be accurate. Or have a spot on the app for patrons to correct that that isn’t the correct wait time.

### 1/5 — Terrible

*2024-09-29, version 8.4.2*

How can I trust my family’s lives to you on your rides, when you can’t create an app or website that can better manage season passes….  Simply terrible.  I hope six flags brings needed IT support.

### 1/5 — Does Not work

*2024-09-08, version 8.4.1*

This app is so awful.   Don’t waste your time

### 1/5 — Can’t Login

*2024-08-30, version 8.4.1*

Even after creating and account and having to reset my password, again. It still says my correct password is incorrect. So much for advertising that I could access my tickets from the app.

### 2/5 — The app is kinda slow

*2024-08-25, version 8.4.0*

Every time that I try to find the wait times it just doesn’t show even in the park

### 4/5 — Water park wait times

*2024-08-13, version 8.3.3*

Why leave out the water park ride wait times? They’re classified as rides in the app, so why not include them?

### 2/5 — Buy a friend ticket very hard

*2024-08-05*

To by a friend ticket on my season pass, had to write down a 20 digit membership number and then type that back in to buy a friend ticket.   So hard to figure that out and copy that correct.  App knows who I am, why is it so hard.

### 1/5 — Can’t even create an account without errors

*2024-07-29, version 8.3.3*

This app is ridiculous it is clunky, slow, tons of unexpected and unexplained errors

### 1/5 — Title

*2024-07-12, version 8.3.3*

The new app is so bad. Not user friendly and hard to see both distance and wait times at simultaneously.  Please fix at least that!

### 1/5 — Please fix asap

*2024-06-24*

It’s too hard to navigate and I was barely able to scan my golden pass to get into the park. It keeps disappearing , also map is terrible I couldn’t find where to dine in because the option for it never works. Half the time your pressing things nothing works and you have to keep closing and re open the app please fix.

### 4/5 — Improvements

*2024-06-14*

I love the app - as a retired grandma who takes his grandkids, it would be nice to be able to track their locations.  With pass ID could share location for the season or for a 12 hour window so they can track their friends as well.  You already know where everyone is, we just have to be able to share within our group

### 1/5 — Lost Passes

*2024-06-12, version 8.3.1*

After the update, the app forgot all of our family passes. We had to pay to park, go to customer service to get “new” passes and get a refund for parking fee. The app will not load the new passes either. Was told it’s a known issue.

## Most critical reviews (10 lowest-rated)

### 1/5 — Redirected

*2025-12-22, version 8.4.20*

You idiots made me download a 100+ megabyte app just to show an image that you’re moving apps?

You guys suck

### 1/5 — Pay in wallet

*2025-07-14, version 8.4.16*

Every time I try to add my credit card into the pay in the wallet it never works. I have completely deleted the app and restarted it. I put in all my information. It goes back to the main screen and says my wallet is empty.

### 1/5 — ⭐☆☆☆☆ Unsafe Ride + Misleading Wait Times = Terrible Experience

*2025-07-07, version 8.4.16*

I honestly don’t understand how Kings Island is still operating some of these rides in the condition they’re in. I had one of the worst theme park experiences I’ve ever had here, and I’m genuinely disappointed because I expected better from a park this size and reputation.

Let’s start with The Racers — which was an absolute nightmare. First off, the seatbelt was so tight, I could barely breathe. I’m not exaggerating. It felt like it was cutting into my stomach the entire ride. I told the ride attendant it felt too tight, and all I got was a shrug and a quick, “That’s normal.” Well, if normal means feeling like you’re strapped into a medieval torture device, then sure.

Once the ride started, things got even worse. It was extremely rough, loud, and chaotic. I understand it’s a wooden coaster and they tend to be a little bumpier, but this one felt like it was actively trying to shake me apart. Every turn slammed me to the side, my back was jostled non-stop, and I honestly couldn’t wait for it to be over.

And just when I thought I was free — my seatbelt jammed and wouldn’t come off. I was literally stuck in the seat while everyone else walked away. I waved down an employee who eventually came over and unlatched it manually, with zero urgency and no apology. It made me wonder how often this actually happens. The whole experience felt unsafe and outdated. I left that ride feeling bruised, sore, and frustrated.

As if that wasn’t enough, we also tried to ride The Beast, and that was its own letdown. The wait time on the Kings Island app said 15 minutes, which seemed manageable. But by the time we got there and got in line — we ended up waiting over 32 minutes. I don’t mind waiting for rides, but when your app says 15 and it turns out to be more than double that, it just feels dishonest. We planned our day around the posted times, and that completely threw things off.

I came to Kings Island expecting a fun day full of thrills, but instead I got inaccurate information, unsafe rides, and staff who didn’t seem to care. If this is what they consider acceptable in 2025, I won’t be coming back — and I won’t be recommending it to anyone either.

Do better, Kings Island.

### 1/5 — This app has problems

*2025-06-29*

I have a Silver Season pass.  Through this app I made about  an additional $350 worth of purchases.  One guest pass, one all day meal plan, one all season drink pass, and 2 fast lane passes.  According to Fifth Third the $ has been taken out of my account by Kings Island, yet I do not have any of those passes available.  I am very frustrated at the moment

### 1/5 — awful

*2025-05-23, version 8.4.16*

awful app nothing works no payment or anything. i would give this a 0 star if i could

### 1/5 — Wait times rarely close

*2025-05-18, version 8.4.16*

Shouldn’t be that hard to match what they have on the boards. Often shows less than 15mins on app and then 80mins at the ride.

### 1/5 — Could not make any less sense

*2025-05-10, version 8.4.14*

They make it impossible to add any add ons. You are already logged in on the app but they make you type out your entire 20 digit number which you have to dig up in order to purchase anything. The most non intuitive app I've ever used.

### 1/5 — I love kings island but

*2025-04-26*

This app is a complete disappointment. One of the main reasons I downloaded it was to plan my day around ride wait times, but it ended up doing more harm than good. The wait times listed are completely inaccurate — it would show 10 or 15 minutes, but when I got to the ride, it was actually over an hour. And this wasn’t a one-time mistake — it happened all day long across multiple rides.

One of the worst examples was the Queen Stunt Coaster. The app said it was a short wait, but it turned out to be one of the longest lines in the entire park. It was a total mess. On top of that, the ride itself desperately needs more rows of seats added — it’s ridiculous how slow the line moves because so few people can get on at a time. No wonder the wait feels endless.

It’s extremely frustrating to walk across the entire park based on the app’s “updates” only to find out you’ve been lied to. It throws off your whole schedule and completely ruins the experience, especially if you’re trying to make the most out of your visit.

If this app can’t provide accurate, real-time information, it shouldn’t advertise that feature at all. It’s misleading and makes everything way more stressful than it needs to be. Until they fix the accuracy of the wait times and the park makes improvements to rides like Queen Stunt Coaster, I would not recommend using this app at all. You’re honestly better off guessing.

### 1/5 — Eats mad battery

*2025-04-19, version 8.4.9*

Used 30% of my battery in 1 hour with GPS enabled. Uninstalled.

### 1/5 — Shouldn’t need an app to view show times

*2024-10-26, version 8.4.4*

Appalled that I had to download the app to view at what time live entertainment is

## Most praised reviews (10 highest-rated)

### 5/5 — Great

*2025-09-07*

Love this app when I try to plan a trip to king’s island it tells me if it’s closed or not get it

### 5/5 — EXQUISITE!!!

*2025-04-16*

I love the app , the park and everything this app is literally so great and it gives me more information of the rides,prices, and the food !! I actually love the food it’s absolutely super good and there is so many options!! Overall, everything’s great about this app 🥹💔🔥

### 5/5 — Great Update

*2024-02-15*

I like the new update, it’s so much easier to navigate and familiar. It is very user friendly and it also easy to interacted with.

### 5/5 — Perfect to Fit Our Needs

*2020-10-24, version 7.33.0*

It’s so great to have something useful like this,  especially during COVID. Our family loves the location features it gives to help us find our way through the park. The ride wait times are fairly accurate throughout the day and are a huge help. Also be sure to take advantage of the car finder and mark you spot, it really helps!

### 5/5 — Ye

*2020-05-02, version 7.28.0*

This isn’t abt the app but the park. The park is so amazing! I get a season pass as often as I can and I can’t wait for it to open after the pandemic. Orion is going to be amazing.

### 5/5 — This app is worth it

*2019-12-19, version 7.24.0*

When your in the park you can look at ride times so you can get a quick ride on a coaster

### 5/5 — Good app

*2019-06-09, version 7.11*

Very helpful in the park for saving your parking location and the map ( works like a gps)to show u around the park and the ride times I find this very useful every time I got to kings island so overall I give five stars ⭐️ very good app!!!

### 5/5 — Must know closest restroom for kids!!!

*2018-10-18, version 7.7.1*

Apps awesome!!! Little boys tell you last minute they need to use the restroom! The app takes you right there and lists all the restaurants and your location in the park! Saved all our season passes on the app fir easy check in! One phone instead of four cards!

### 5/5 — Is it the app thats bad, or your phone?

*2017-04-18*

This app is great! It is updated and it does have Mystic Timbers but only with an iOS 8. It has been off a little bit on the wait times but only once. It also gives you discounts just for using the app! It keeps your season pass on there and you can put it in your phone wallet. I think some of these people just dont have good phones.

### 5/5 — A Great Refresh!

*2015-05-26*

This revamped app is great!  User friendly map, directions and pertinent ride info (i.e. height requirements, waiting time) are all at your fingertips!  One suggestion for the developer:  please convert the park hours calendar page design from faint colored circle outlines (which are difficult to decipher for people with good eyesight and impossible for color blind folks) to a boldly colored blocked pallet.  Overall, this is a fantastic "must-download" app for your day at Kings Island!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*