# KINTO AU – Toyota Car Rental — Car, van, ute hire & share > Smartphone-based Toyota vehicle rental by the hour, day, week, or month. (iPhone/iPad app by Good Travel Software Limited.) - Source: https://appshunter.io/ios/app/kinto-au-toyota-car-rental/id1465937524 (this page in markdown: same URL + `.md`) - Developer: [Good Travel Software Limited](https://appshunter.io/developer/1164478491) - Category: Travel, Utilities - Price: Free - Rating: 4.50/5 from 11 App Store ratings · 103 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 185 MB - Languages: American English - Released: 2019-09-30 - Data updated: 2026-09-04 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/kinto-au-toyota-car-rental/id1465937524/reviews.md ## What is KINTO AU? KINTO gives you access to a range of Toyota vehicles to rent by the hour, day, week or month – all through your smartphone. Choose from a range of maintained vehicles, including the latest Hybrids. There’s no sign up or membership fees, simply pay for what you book – with insurance, fuel, registration & 24/7 roadside assistance all included. With the KINTO App, all you need is your phone to: • Book – Choose the car you want to rent from a range of 250+ national locations. • Unlock – Unlock and lock the car all from the app. No physical key or card required. • Drive – There’s no key, just press the start button. Booking a car is a simple 3 step process. 1) Download the app. 2) Complete an application. 3) Once approved, make a booking from the app. With KINTO, you can Move Like Magic. Learn more at https://www.kinto.com.au. KINTO is a program of Toyota Finance Australia Limited ABN 48 002 435 181. *terms and conditions apply ## Key features - Rent cars, vans, and utes - Hourly, daily, weekly, or monthly rentals - Book and unlock vehicles via smartphone - Includes insurance, fuel, and roadside assistance - Access to 250+ national locations - No sign-up or membership fees ## Recent user reviews (10 of 103) All indexed reviews: https://appshunter.io/ios/app/kinto-au-toyota-car-rental/id1465937524/reviews.md ### 1/5 — AVOID THIS COMPANY *2026-06-09* I PAID THE RENTAL FEE. I PAID FOR THE FUEL MYSELF BECAUSE THEIR FUEL CARD WAS MISSING. I RETURNED THE CAR WITH FUEL STILL LEFT IN THE TANK. I WAS DENIED A FUEL REFUND. I WASTED MY OWN TIME AND MONEY FIXING KINTO’S MISTAKE. Here’s what happened: I rented a KINTO vehicle and drove from Melbourne to Echuca and back in a single day. When I picked up the car, it only had 2 fuel bars remaining out of 8. By the time I needed to refuel, there was only 1 bar left. I then discovered that the fuel card was missing from the vehicle. I immediately called KINTO customer service. The representative instructed me to pay for the fuel myself and assured me that I would be refunded once I sent them the receipt. Trusting their advice, I paid out of my own pocket and submitted the receipt. The next day, I rented the same vehicle again and discovered the fuel card was still missing. Once again, I had to pay for fuel myself. Now KINTO is refusing to pay me back, claiming the vehicle “could not have taken 30 litres of fuel.” How is that my problem? The vehicle was handed over with almost no fuel, the fuel card was missing, and I only paid because KINTO’s own customer service told me I would be refunded. There was even still fuel left in the tank for the next customer to use. RIDICULOUS. They even didn’t give me a sorry, but I wasted my time and energy to solve this, and ruined my mood. Extremely disappointing experience. Be very careful if you rent from KINTO and make sure everything is documented. (Get a body cam maybe) **Developer response:** Hi there, thank you for sharing your feedback and we apologise for the experience you had. We'd like to look further into your situation regarding the fuel and reimbursement advice given by our customer support team. Please get in touch with us at info@kinto.com.au so we can escalate it and get this resolved for you. Thank you, KINTO Australia ### 3/5 — Improving the Payment Recovery Experience *2026-03-15* The KINTO app offers a great concept for seamless car sharing, but the payment recovery process could be much smoother. Currently, if a payment is declined due to a simple bank error or card limit, there isn’t an easy way to instantly retry the transaction or swap cards within the app. This often leads to bookings being canceled or requiring manual support, which takes away from the otherwise digital and convenient experience. Adding a short grace period or a manual "Pay Now" button would be a helpful improvement. Allowing users to resolve payment issues quickly through Apple Pay or Google Pay would prevent unnecessary stress and keep the process efficient. It’s a solid service overall, but making the financial side as flexible as the car access would make it much more reliable for everyday use. **Developer response:** Hi there, thank you for leaving a review and sharing your feedback on the payment process in the KINTO app. We're always looking at ways we can improve our services and appreciate your ideas. We've shared your feedback with our team - if you have anything else you'd like to add we encourage you to reach out at info@kinto.com.au. We look forward to hearing from you soon and welcoming you back next time you need car hire through the KINTO Australia app. Thank you, KINTO Australia ### 5/5 — Great flexibility *2026-02-27, version 3.8.4* I had a trip cancelled by airline and had to cancel. Every other company made a refund so hard. Not Kinto, I just hit cancel booking in the app and was refunded within minutes. Never using standard car hire ever again! ### 1/5 — Doesn’t let you log in *2026-02-25, version 3.8.4* What a Joke. if you can’t build a decent app don’t bother wasting people time or are we just harvesting data? ### 1/5 — Some good lots of issues *2026-02-18* The app changed my start time forward by an hour for no reason and then when I tried changing it back to correct time I got stuck in a loop it just kept pushing start time forward by an hour. Finally spoke to support who were great and apparently the app take 3-4 minutes to update times to reflect in the app, this is terrible ux and caused me to be late. Car was great but when I arrived back on time the app wouldn’t lock the door for 2 minutes putting me just over the return time and now they have suspended my account and trying to charge me exorbitant late fee without even contacting me to see what issues I had using it for first time. Seems likely the settings are to fleece customer first and wait for complaints, not the best way to treat new customers who potentially are going to do thousands of dollars of rides. Deleted for now. **Developer response:** Hi there, thanks for trying KINTO. We are always looking for ways to improve our services and thank you for bringing these issues to our attention. Please get in touch with our team at info@kinto.com.au and they'll be able to investigate this with you. We look forward to welcoming you back to KINTO once we resolve these issues. Cheers, KINTO Australia ### 1/5 — Avoid! Unreliable cars and no proper support *2026-02-18, version 3.8.4* I have used Kinto for over 3 years. The first serious issue happened in 2024 and I thought it was just bad luck. But now in 2026 the same problem happened again. The car got locked hundreds of kilometers from the city and could not be opened at all. Support could not help, only suggested taking a taxi, and never refunded the costs or compensated for the ruined holiday. This is not bad luck but a constant problem with their system. I will never use Kinto again. ### 5/5 — The Best Hire Car *2026-02-15, version 3.7.4* KINTO is incredibly convenient to use. No hassles at all. The whole process is smooth, and picking up and returning the vehicle is quick and effortless. ### 1/5 — Suspicious ratings *2026-02-14, version 3.7.4* Looks like some suspicious ratings as their app it filled up with bugs and doesn’t even let me upload my id pictures ### 1/5 — Unreliable *2026-01-29, version 3.7.4* Made a booking for 7:45am. Arrived at the pickup location with the car in place. Attempted to proceed with the booking however app continually stated “searching for vehicle”. Called after hours service and was told to logout, uninstall app and try again. Did this twice and still did not work called after hours service again and was told there was nothing they could do and I would have to wait until office hours to speak with a different team. Overall this has been a poor experience with a company that will leave you stranded after hours despite having paid for the vehicle. ### 5/5 — Great 1st Experience *2026-01-19, version 3.7.4* Overall great 1st experience, We hired the car for 10 days, slight initial hiccup while picking the car up where the car was not locked/unlocked via app, this was resolved by proving the car key, on one occasion fuel card did not work which was refunded within a day after logging the claim, customer service is great and prices are very reasonable ## Frequently asked questions about KINTO AU ### What is KINTO AU? KINTO AU is a car rental service that provides access to a range of Toyota vehicles, including cars, vans, and utes. You can rent these vehicles by the hour, day, week, or month, all managed through your smartphone. ### What is included in the rental price? The rental price includes insurance, fuel, registration, and 24/7 roadside assistance. This means you don't have to worry about additional costs for these essential services. ### How do I book a vehicle with KINTO AU? Booking is a simple three-step process: download the app, complete an application, and once approved, make your booking directly from the app. You can choose from over 250 national locations. ### Do I need a physical key to drive the car? No, you do not need a physical key or card. The KINTO app allows you to unlock and lock the car, and you simply press the start button to drive. ### Are there any sign-up or membership fees? No, there are no sign-up or membership fees. You only pay for the duration you book the vehicle, making it a flexible and cost-effective option. ## Version history (last 5 releases) ### 3.8.4 — 2026-02-16 We’ve made some updates: • Security updates to enable sign in using Passkeys • If selected, insurance excess reduction fee will now be calculated for the duration of the booking and added to the booking fee shown in the app. • This cost (if selected) will be charged at the same time as the booking deposit. You will no longer receive a separate invoice after the booking has started. • Booking extensions will also include the insurance excess reduction fee, if selected. • Addition of a detailed breakdown of the booking deposit in the booking confirmation screen, including insurance excess reduction fee, promo codes and other discounts applied to the booking. Plus, a few optimisations, bug fixes and performance improvements. Your feedback is important to us, please send any suggestions, issues or feedback to info@kinto.com.au ### 3.7.4 — 2025-09-08 We’ve made it clearer, easier and more transparent to add Insurance Excess Reduction to your booking. Plus, a few optimisations, bug fixes and performance improvements. Your feedback is important to us, please send any suggestions, issues or feedback to info@kinto.com.au ### 3.7.1 — 2025-07-22 Bug fixes and performance improvements ### 3.6.2 — 2025-04-22 Bug fixes and performance improvements. ### 3.4.17 — 2025-03-12 Bug fixes and performance improvements. ## Apps similar to KINTO AU | App | Rating | Price | Category | | --- | --- | --- | --- | | [Táxi Compartilhado](https://appshunter.io/ios/app/taxi-compartilhado/id1586475800) | — | Free | Travel | | [MoMap ®](https://appshunter.io/ios/app/momap/id1594630640) | — | Free | Travel | | [APN Stay](https://appshunter.io/ios/app/apn-stay/id1591951240) | 5.0 (1) | Free | Travel | | [Taxi Service Island](https://appshunter.io/ios/app/taxi-service-island/id1589462480) | — | Free | Travel | | [City Shuttle Cairo](https://appshunter.io/ios/app/city-shuttle-cairo/id1579355620) | — | Free | Travel | | [London Taxi Peja](https://appshunter.io/ios/app/london-taxi-peja/id1582975940) | — | Free | Travel | ## More apps by Good Travel Software Limited - [Student Car Share](https://appshunter.io/ios/app/student-car-share/id1164478492) - [GoClico](https://appshunter.io/ios/app/goclico/id1289322470) - [GTS ShareCar](https://appshunter.io/ios/app/gts-sharecar/id1396073330) - [KINTO SHARE LATAM](https://appshunter.io/ios/app/kinto-share-latam/id1436690858) - [MDO Carshare](https://appshunter.io/ios/app/mdo-carshare/id1458762596) - [YUKÓ Toyota Car Club](https://appshunter.io/ios/app/yuko-toyota-car-club/id1465274403) All apps by Good Travel Software Limited: https://appshunter.io/developer/1164478491 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*