# Kiosk Pro Basic — user reviews > 39 indexed App Store user reviews of Kiosk Pro Basic by Kiosk Group, Inc., rated 3.20/5 from 12 ratings. - Source: https://appshunter.io/ios/app/kiosk-pro-basic/id409918026/reviews - App overview in markdown: https://appshunter.io/ios/app/kiosk-pro-basic/id409918026.md - Rating breakdown: 5★ 6 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 5 ## Newest reviews (10 of 39) ### 3/5 — Offline Viewing More Complex Than Expected *2016-05-08* This is a great app for professionals displaying their own content. Unfortunately offline viewing wasn't nearly as great or as easy as they made it sound ("No internet? Not a problem."). Offline viewing only works if you have access to and transfer all the content (html, css, files, etc) to the iOS device. It won't cache a webpage for offline viewing. That means I can't use this for offline viewing of the portfolio site I built through a 3rd party template service (i.e. Squarespace). ### 5/5 — Feature rich and rock solid *2013-10-08* I'm using Kiosk Pro Plus to allow museum visitors to select one of four videos to view. The html based iPad interface includes museum graphic elements and snapshots of the four available videos. Using touch gestures, patron selects one of the snapshots and the associated video plays full-screen. The Kiosk Pro bottom navigation bar provides four direct links to video files, back/forward, and the Home button. Content delivery works perfect, everything is locked down, and the night mode provides a scheduled sleep-wake cycle. I did submit a support request to resolve an issue I had with the screen saver feature. I received a prompt reply acknowledging the issue, and a development team fix folded into a new general release - in under 10 days! Kiosk Pro is a great product, and the team behind it provides great customer support. ### 5/5 — Great kiosk browser app *2013-05-08* Gave us all features needed ### 5/5 — Perfect little app! *2013-04-03* It's the perfect little app. I saw someone give this 1 star and complain about the splash screen. What a croc! It is literally up for a second while it loads the program. Anyone who knows anything about programming would know that there is time involved with loading an application to the OS. I have absolutely nothing to complain about. We were able to run our HTML content in beautiful full screen glory and keep the user from inadvertently escaping out of the content. Totally worth the price and more!!! ### 5/5 — Terrific program *2012-12-16, version 3.0* Great program and unbelievable value for money. I develop kiosk information systems for the museum I work at, this program has made using iPads so easy. The ability to use a range of formats for display makes it easy for non programmers to develop displays. Highly recommended ### 5/5 — Love this app! *2012-11-19, version 3.0* Perfect app. Need to know a little about web dev. ### 2/5 — Clunky and not user friendly *2012-11-12, version 3.0* Bought this hoping for a easy, quick fix. Too involved and not a "plug and play" that most want from an APP. Looks like a lot of cool features in this APP, but I didn't have time to learn "code". ### 5/5 — Does it work with 3G? *2012-09-14, version 2.5* Just Asking? ### 1/5 — Don't waste your money *2012-03-20, version 2.2* It's expensive and like Chinese math trying to figure out, it's junk ### 1/5 — Buy with extreme caution *2012-01-03, version 2.1* Developer has a history of removing features from the app when they update it, and putting them into a new higher priced app you have to repurchase at significant extra cost. Approach purchase and upgrades of this app with extreme caution. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible App *2026-07-25* This app is horrible, you can not display anything. All it does is give you a weak explanation of how the app should work. This app provides no tools, help, and poor directions. It is a complete waste of money. **Developer response:** Thank you for your feedback. I'm sorry to hear about the negative experience with the app. You can enter a URL in the "Homepage" setting, then tap "Run Kiosk Presentation" to display the website. You can tap "Need Help?" or the information icon (i) next to each setting to get information from our knowledge base. If you have any specific questions, please reach out to us at software-support@kioskgroup.com and we'd be happy to help. ### 1/5 — I’d give this app negative stars if I could *2025-06-27* The company’s marketing information is completely misleading, and this app is clumsy and doesn’t display keynote or pdf files as promised in a remotely usable way. There’s no way to try the app since it’s a different feature set than the free version, no refunds available, and the app UX reads like it was created decades ago. AVOID IT. ### 1/5 — Super misleading description *2019-04-03* Does not easily save an entire website for offline use AT ALL. That's the only thing I bought it for. You have to save it as files locally on your computer which I absolutely cannot get to work. App is difficult, ugly, and the description is SUPER misleading. Absolute waste of a ton of money. **Developer response:** Hello, I’m sorry for the confusion regarding our app description. Our team is going to review and see how we can improve the description to make this more clear. If you’d like to contact us via support@kioskproapp.com, we’d be happy to try and help you with storing the files locally. Otherwise, we have instructions on how to request a refund available at https://www.kioskproapp.com/refund. ### 1/5 — Submit button doesn’t work *2018-10-28* Submit button doesn’t work at the end!! **Developer response:** I'm sorry that you're experiencing a problem! Since Kiosk Pro is a browser app, the submit button you're seeing is most likely part of the content that's displaying inside of the app. Otherwise, if you believe the button doesn't work because of the app, you can reach out to our support team we'd be happy to try and investigate the problem further: support@kioskproapp.com ### 1/5 — Really poor... *2017-04-26, version 8.2* ...no design, poor instructions, and no way to save settings for future use, and no examples, and it can't upload pdfs, you have to use other software/pc/mac. A really unfriendly app with lots of tech instructions but no creative, ### 1/5 — Total ripoff *2017-01-13* Don't buy this software unless you are ready to learn HTML as well. The app itself can not do basic kiosk tasks. Buyer beware. ### 1/5 — Bummed... *2015-10-16* Our app did an automatic update while at a show. We didn't think much of it and let it continue. When the update was finally complete, our KioskPro presentation was blank leaving our iPad useless until we get back to the office to reload. Maybe we're missing something...? My suggestion is to wait until you have access to your source files before performing the update. ### 1/5 — Not intuitive! *2014-08-20, version 5.0* Exactly what I'm looking for, but it's so unintuitive that it's too frustrating to actually use. ### 1/5 — Keep looking *2013-11-20, version 3.4.1* Don't waste your money, one of the more difficult programs I have used and I still never got it to do what I needed it to do. ### 1/5 — Video does not auto play *2012-11-29, version 3.0* False claim: HTML 5 video does not auto play ## Most praised reviews (10 highest-rated) ### 5/5 — Great app and tech support *2024-03-28* I’ve been using this app for museum kiosk applications. It is easy to use if you have just a little html experience. I recently had a minor problem with the idle timer and playing videos. The tech support was great! Fast, responsive, and the issue was resolved. ### 5/5 — Works for a video kiosk *2023-08-10* Most apps won’t play a local file but Kiosk Pro does. While it can be hard to figure out some parts, the customer support has always been fantastic so we keep using it at our museum. ### 5/5 — Very reliable *2023-05-26* Been using for many years and it works great! ### 5/5 — Excellent app *2019-04-10* Great app and tech support was super responsive ### 5/5 — Great app! *2018-11-26* It works like a charm, many features, very customizable and the support is fast and really helpful. ### 5/5 — Works Well in Museums *2018-11-04* I’ve used this app numerous times to display exhibition content. The ability to stored files natively is a huge plus! Well worth it! ### 5/5 — Works great with a excellent feature set! *2016-02-24* The wide range of settings and features like identifiers made the project easy. ### 5/5 — Thank you for iOS 5 Support! *2015-03-21* This app is excellent and super useful. And thank you so much for your continued support for iOS 5 as it lets us use iPad v1 devices and save hardware costs. The effort is very much appreciated!! ### 5/5 — Working really well with my HTML5 content. THX *2015-02-03* ... ### 5/5 — Solid app *2015-01-27* I have this app running on an ipad in the lobby of a Four Seasons resort and it hasnt let me down yet. I was using a different kiosk system before that crashed many times requiring akward phone calls from the front desk. Now i never even think about the thing. As we deploy more ipad kiosks I will be getting the full pro version. Highly recommended. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*