# KitchenAid North America — user reviews > 153 indexed App Store user reviews of KitchenAid North America by Whirlpool Corporation, rated 4.60/5 from 3,420 ratings. - Source: https://appshunter.io/ios/app/kitchenaid-north-america/id1408462376/reviews - App overview in markdown: https://appshunter.io/ios/app/kitchenaid-north-america/id1408462376.md - Rating breakdown: 5★ 2,867 · 4★ 197 · 3★ 79 · 2★ 53 · 1★ 224 ## What do users think of KitchenAid North America? Overall sentiment: negative **Pros** - 🚀 Responsive app - 👍 Great oven performance - 🚀 Alexa integration works well **Cons** - 🐛 Connectivity issues - 🐛 Unreliable notifications - 🐛 Buggy app - 🤔 Limited functionality - 🤔 Confusing user interface - 🤔 Difficult to set up **Commonly reported bugs** - App frequently logs users out - Temperature probe not working - Oven not responding to app commands - Inconsistent oven behavior **Most requested features** - More customization options - Ability to set precise temperatures - Improved timer functionality - Seamless integration between app and oven ## Newest reviews (16 of 153) ### 3/5 — Clock gets stuck *2026-06-11, version 6.4.0* After seeing the control lock ON, the clock gets stuck and dies not show the correct time. ### 3/5 — Oven temp control *2026-04-15, version 6.3.0* Please update the temperature slider on oven control so it is in increments of 5 degrees. Going from the default 350 to 425 is a lot of swiping. When you don’t swipe straight you have to start over. It is the only frustrating thing that I found in the app. ### 2/5 — New "simplified" design fail *2026-02-09* The old app had features and visual feedback. This new design is giving 1992 printer screen. Nah. Pass. ### 3/5 — Not able to add household members *2026-02-04, version 6.0.0* I only connected via WiFi so me and my household could get alerts due to the very quiet oven tone on its timers. There is no easy way to add a HH member except to have them log in with my id (which I don’t want them to have access to). ### 1/5 — Useless and hopelessly complicated *2026-01-27, version 6.0.0* Even with a PhD in engineering, it took about 45 minutes on the phone with a KitchenAid technician to get the app to work with our range...except even after installation it still wasn't working. Installation process is hopelessly complicated and non intuitive. ### 1/5 — Microwave *2026-01-25, version 6.0.0* It has a ton of features but glitches ALL the time. I don’t use the toast or air fry or oven settings. Microwave works ok. Took us almost a year to figure out how to use. There are very little instructions. Sometimes the more bells and whistles the worse something is and that saying is accurate with this product. Do not waste your money. You will still need your toaster or air fryer ### 2/5 — New update removed hood light color control on the otc microwave ? What happened? *2026-01-25, version 6.0.0* This for the the Kitchenaid over the range microwave. Hood light color control does not work from this app. When you sleect it it just has an empty bubble. ### 1/5 — Sign up again??!! *2026-01-05, version 5.8.1* Even if you already have a KitchenAid account, you have to sign up again for a new account to use this app. Ridiculous. ### 1/5 — Not good *2025-12-27, version 5.8.1* It’s a brutal site ### 1/5 — So bad it is funny *2025-11-02, version 5.7.0* What I like about this microwave is that it is so slow and poorly designed as to actually be funny. Came here just to say that. ### 1/5 — Poor app *2025-10-21, version 5.7.0* not upto usual kitchen aid standards ### 3/5 — Such a simple UI fix, please! *2025-10-13, version 5.6.0* Please… 1. When I’m trying to turn the oven on from my phone, I cannot see the ‘start’ button without scrolling. 2. But, you don’t indicate that I need to scroll. I have 100% faith that if you did testing on this page, you would find that nobody automatically scrolls to look for the button as everyone taps “bake” at the top 😅 To solve: - remove the “save as favorite” button (as there is already a favorite button at top of screen) - so that the “bake” button is visible. ### 1/5 — On iphone 12 the login is hidden *2025-10-11, version 5.6.0* Could not get past the login page. The keyboard is obscuring the login textboxes. Missing the next input carrots you would expect. Keyboard cannot be collapsed to paste into the text field. Apple passwords gails to populate both boxes to confirm password setup. Rage quit. ### 1/5 — Too Invasive *2025-09-22, version 5.5.0* Why does my oven need my email and phone number? “Creating a profile” is diabolical work when I would simply like to preheat my oven on the way home from the grocery store. You all should be ASHAMED. ### 1/5 — Terrible start *2025-08-02, version 5.5.0* Been downloaded for 5 minutes and I already want to delete it. Disappointed, had much higher expectations, this ap must be designed to strictly get access to your information, if they actually cared it would be marginally useful to use after downloading. ### 3/5 — Works well but! *2025-07-13, version 5.4.0* The app was a pain to set up. Customer support helped me get it working, but it shouldn’t be that difficult. ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless *2026-07-13, version 6.4.0* Not quite sure the point of this app, all you can do is preheat your oven and when trying to set the Cook timer you have to set the time five times before it saves. ### 1/5 — App crashes *2026-06-02, version 6.4.0* Every time the app “finds” our new refrigerator, the screen goes black…and that concludes the usefulness of the app. ### 1/5 — App is messed up after last update. *2026-05-20, version 6.3.1* Not sure what you did to your app, but it doesn’t communicate well with the oven since your last update. ### 1/5 — The over range *2026-05-10, version 6.3.1* We have a the worst luck with this oven!! Had them come out to fix it and put new parts in and it still says the same faults!! It’s getting old!! You spend lots of money on it and not even 6 months old!!! ### 1/5 — Worst money I ever spent *2026-04-18, version 6.3.0* We have moisture in the display every time we use the oven. Never buying one of these again months to attempt to fix. ### 1/5 — They just keep making it worse *2026-04-10, version 6.3.0* I think, do they actually try this app themselves? The new rolling way of setting the temperature is the most annoying thing you could possibly imagine. I’d never recommend anyone to buy a ‘smart’ oven 🤦🏻‍♂️ ### 1/5 — App is terrible *2026-04-06, version 6.3.0* App used to constantly read oven was running. That has been solved with the latest update. Now, when trying to remotely start oven, you have to scroll sideways in increments of 1 degree at a time starting at 325. It’s easier to walk in the kitchen and type in the temperature. Whoever thought this was an improvement should have to endure weekly colonoscopies for eternity. ### 1/5 — Probe cooking waste of time *2026-03-31, version 6.3.0* The absolute worst app why even have it, basically it’s only good for turning on and off. You put the probe in it says you have to take it out but then when you don’t have the probe in and you want to cook with the probe it says you don’t have the probe in. Then when you try to set your food temperature, it won’t stay at the setting that you want and it doesn’t track it so what is the point? And this is with the app update it’s always been awful KitchenAid do better. ### 1/5 — App does not open *2026-02-26, version 6.1.0* Does not open, just the initial picture with logo.???!!! ### 1/5 — Garbage app *2026-01-29, version 6.0.0* Garbage ## Most praised reviews (10 highest-rated) ### 5/5 — Latest redesign is terrible *2026-02-24, version 6.1.0* WHY did you switch us to having to scroll through the temperatures HORIZONTALLY? Just let users type in the temperature like before. This feels like intentionally bad design. ### 5/5 — Fixed app *2026-01-23, version 6.0.0* Thank you for fixing the app window. It is now centered correctly!!!! ### 5/5 — I love it *2026-01-22, version 6.0.0* It’s very convenient ### 5/5 — new user *2025-12-18, version 5.8.0* I had a little bit of issue connecting my oven but got it working and now is the best and most convenient thing I’ve ever had ### 5/5 — Excellent Microwave *2025-03-31, version 5.0.0* Good ### 5/5 — Works like a charm *2024-07-09, version 3.3.0* It took a bit to set up but this app does great. It gives you more options from your ovens especially in the warming mode where you can choose multiple warming temps. ### 5/5 — Love this kitchen range *2024-01-27, version 2.1.9* Best stove I have ever owned. Absolutely love the Alexa app ### 5/5 — It’s great, however… *2022-04-18, version 2.0.9* I love that my range can connect to my phone. I use it all the time. If we are on our way home with a take and bake pizza, we can turn on our oven and have it be ready to go so we can just pop the pizza into the oven as soon as we are home. I also love that there are now two proofing modes. Thank you for adding the rapid proof! The only thing I wish was different is the temperature settings. I wish the temps were more customizable rather than only going in increments of 25°. Increments of 5° would be so much better. That way I have more control when I need it like when baking macarons…when a difference of 5-10°F can make a huge difference in the outcome. Getting the oven linked to my phone was quite the process so I don’t like disconnecting it just to customize it manually with the oven dial. ### 5/5 — Great app but *2021-07-14, version 2.0.4* Love the app. It has been working great for us. Only suggestion is we had a faulty motherboard an now my account shows 2 wall ovens. Wish there was a way to remove the defective motherboard S A I D. ### 5/5 — Sign in is broken *2020-12-28* I love the potential for the app but it’s driving me nuts. I have to sign into this thing every single day and sometimes even during the day. I click the box to say “remember me” but it doesn’t. At least my password is in my keychain so after I hand type in my email address I can click on passwords and keychain does the rest. I’m not doing my banking here folks. It’s just an oven. No need for the Fort Knox security treatment. **Developer response:** Hi johnsodaj, thank you for your review. We sincerely apologize for the concerns with the App and would like to look into this further for you. Please feel free to reach out to us directly at 1-866-333-4591. We look forward to speaking with you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*