# KiTplayer — user reviews

> 348 indexed App Store user reviews of KiTplayer by Kihno, rated 4.50/5 from 462 ratings.

- Source: https://appshunter.io/ios/app/kitplayer/id1220469784/reviews
- App overview in markdown: https://appshunter.io/ios/app/kitplayer/id1220469784.md
- Rating breakdown: 5★ 367 · 4★ 32 · 3★ 12 · 2★ 13 · 1★ 38

## What do users think of KiTplayer?

Overall sentiment: mixed

**Pros**

- 💿 Innovative physical-digital hybrid album format
- 📱 Convenient portable music experience
- 🎵 High-quality audio playback
- 🖼️ Beautiful album artwork and photo viewing
- 🎬 Integrated music videos and concert content
- 📖 Lyrics display synchronized with playback
- 🎚️ Voice/instrumental level adjustment controls
- 👥 Community features for fan interaction
- 💾 No need for CD player or streaming subscription
- 🎨 Sleek, compact physical design

**Cons**

- 🔌 Requires constant reconnection to physical kit
- ⏰ 24-hour session limit requiring daily reconnection
- 🌐 Requires internet connection to function
- 📵 Cannot use offline after initial download
- 🔋 High battery consumption during use
- ⚠️ Frequent app crashes and freezes
- 🚫 White screen/blank display errors
- 🔐 Excessive permission requests for music app
- 💸 Expensive for limited functionality
- 📱 Compatibility issues with newer iOS versions
- 🎮 Poor user interface design inconsistencies
- 🎬 Video playback lag and buffering issues
- 🔗 Unreliable Bluetooth/AirPlay connectivity
- ❌ Data loss after app exit
- 🚫 Cannot play without physical kit present

**Commonly reported bugs**

- App fails to open or stuck on loading screen
- Invalid Access/Wrong Access error messages
- White screen display on launch
- Cannot connect to physical kit despite multiple attempts
- Album data not recognized after download
- App crashes when connecting kit
- SSL connection errors with WiFi
- Video playback fails with black screen
- Subtitle toggle not functioning
- Downloaded content disappears after app exit
- Login credentials not accepted
- Password reset functionality broken
- Incompatibility with iPhone 7 and older models
- App crashes on iOS 14.2 and iOS 15
- Manifest loading errors on desktop QR code
- Bluetooth audio output conflicts
- Music playback stops after one song
- Kit recognition fails intermittently
- Email contact button non-functional

**Most requested features**

- Offline playback capability without kit
- Extended session duration beyond 24 hours
- Multi-device simultaneous connection support
- Persistent album storage without reconnection
- Volume control within app interface
- Previous/next track buttons in lyrics view
- Screen rotation support on iPad
- Samsung Smart TV app support
- Consistent UI for opening/closing features
- Ability to reorder albums by preference
- Download progress visibility
- Improved subtitle support for videos
- AirPlay and Chromecast support
- Background playback capability
- Language localization options

## Newest reviews (11 of 348)

### 4/5 — Love the updated app! Love the album experience!

*2025-06-04*

I’m glad I didn’t let really old reviews of this app skew my opinion! I got a Filter box as part of my VIP package with the band. I had no idea what to expect and once I opened the app I love it!!! The full album plus all the extras. Pretty cool.

### 2/5 — Kit player 사용후기?

*2025-04-12*

CD를 대체 하는? 차세대 플레이어 이긴 하지만 좋은것도 있지만 불편한 점이 좀 많네요… 앱 구동시 키트를 마이크에 갖다대는건 좋은데 앱을 종료하면 다시 키트를 갖다 대야하는 불편함이 있구요(키트 비휴대시) 휴대하고 다니기엔 작고 약해서 잃어버리거나 부숴질거 같아서 집에 고이 보관중이네요^^ 그리고 앱 UI구조 좋긴한데 가사보기 버튼이 하단에 있는데 가사를 닫을때는 같은 위치가아닌 우측상단에 위치 해서 UI구조가 좀 안맞는듯 하구요 가사보기할때 노래에 맞춰 보여주는건 아주 좋은데 일시정지 버튼만 있는게 아쉽구요 이전곡 다음곡 버튼도 보여줬으면 하구요… 앱 상에서 볼륨조절도 안되는 불편함… apple 음악앱 벤치하시면 이해가 가실 듯 하네요… 마지막으로 추후에? KiT player 서비스가 종료되면 키트실물은 소장용으로만 되는 아쉬움이 있네요… 뭐 아직은 키트플레이어 회사는 잘 운영되고 있지만요… 키트를 집에 놔두고 다녀서 아침에 세팅을하고 나오는데 지금도 앱 업데이트를 하니 키트가 다시 필요하다는 … 불편함이 있네요… 뭐 하나 할때마다 이러니 업데이트던 앱종료던 하질 못 하네요

### 3/5 — 앨범인식문제

*2025-03-30, version 2.39.48*

키노앨범 4개중에 1개만 연결됌 - -

### 2/5 — Not satissfied

*2024-11-01, version 2.39.40*

The app needs frequent reconnection, even within 24 hours, which is frustrating, especially since we purchased the album. Please consider updating it so users can play without needing the kit album nearby.

### 1/5 — 連線模式

*2024-10-04, version 2.39.38*

麻煩趕快穩定連線模式，真的會很躁

### 1/5 — Wasting my money

*2024-09-10, version 2.39.36*

I’ve been using it for a few months already but it suddenly said the data can’t be read because it isn’t the correct format, i download it again and it said the same thing. I also try it in iPad but same result. Bro,I pay for my kit just for listening music and you said I can’t play it so why don’t I pay for Spotify . Am I wasting my money because of this stupid app? Please improve it asap.

### 3/5 — Kit player

*2024-09-01, version 2.39.33*

Link กับ kit player ไม่ได้แล้ว เป็นเพราะอะไร?? เปิดเพลงใน kit playerไม่เต็ม เพลง

### 4/5 — good

*2024-07-04, version 2.39.27*

overall, the thing was really good, its just that when i tried playing the music videos on my album it didnt work and lagged. but the sound and quality of the kit app was really good.

### 1/5 — can't use the app

*2024-06-19, version 2.39.26*

Can't not play the kit, please fix the app!

### 2/5 — 不佳

*2024-06-11, version 2.39.24*

連完當下一切正常
關掉重開後就只能聽歌 介面完全不一樣
幾天沒聽就要重連 麻煩

### 1/5 — 史

*2024-05-26, version 2.39.23*

难用，kit滚出kpop

## Most critical reviews (10 lowest-rated)

### 1/5 — Constantly resyncing

*2026-07-26*

I kinda like it, but I’m having to sync my album more than once in a 24 hour period. Example - synced to my phone at 2pm, hit the road and was forced to sync again at around 4pm, so I switched over to Apple Music to finish the album.  You need to figure better syncing or it won’t work with us older crowd.

### 1/5 — Screen to small?

*2026-07-15, version 2.39.99*

I have a iPhone SE 1st gen and the app keeps asking me to press the kits button below the microphone but there is nothing there 1 star until this is fixed

### 1/5 — Pointless

*2026-01-03, version 2.39.83*

Whilst app downloads, it won’t upload my album at all on my iPad. 0 out of 10. Tried on my Samsung phone, and has downloaded there, but annoyed me instantly when asks for permissions (compulsory to say yes) to access my voice, messages, camera, inside leg measurement etc. You’re a music player, why the **** do you need any of that other than to steal my data and sell it? Need a lot of convincing this is any good.

### 1/5 — Can’t open the app after updating

*2025-10-24, version 2.39.74*

Can’t open the app after updating

### 1/5 — Keep flashing back

*2025-09-07, version 2.39.67*

pls solve the problem and update for the version available for ios 18

### 1/5 — iPhone 13 16.6 can‘t play music

*2025-08-25, version 2.39.65*

As the title says, please update the app 😭 I really want to listen to music. It's okay to try it with another mobile phone!

### 1/5 — ⋯

*2025-04-07, version 2.39.50*

只能維持1個小時⋯之後要聽還要重連

### 1/5 — Unable to enter the app

*2025-01-16, version 2.39.45*

Everytime I use the app, it stucks on the Kit logo screen for no reason!!!

### 1/5 — 開けない･･･

*2024-12-23*

当方の端末の問題でしょうか･･･アプリが開けません。開いてもタイトルが表示されてすぐ強制終了してしまいます･･･

### 1/5 — 開不了

*2024-12-12, version 2.39.43*

一打開就白屏加載進不了

## Most praised reviews (10 highest-rated)

### 5/5 — Love it!

*2026-08-07*

I’m loving collecting these. It has been fun to connect with other fans as well.

### 5/5 — Hello Kitty

*2025-10-18, version 2.39.72*

A great way of getting your music and more and so far the App is working well

### 5/5 — 초창기 버전 연동이 안돼요

*2025-08-15, version 2.39.64*

아이폰 6s +에서해도 어플이 돌아가지를 않아요 이럴 땐 어떻게 하나요?
보컬 없이 MR만 듣고싶어서 재생하는데 안되네요

### 5/5 — 画面回転ができない

*2025-07-28*

左に向けると画面が切り替わるが、右側にはどうしても向かない改善してほしい。

### 5/5 — So cool!

*2025-06-03*

I love to collect music, and this is a fun new way to experience an album as it was intended- with the music, lyrics, photos, and videos all in one place.

### 5/5 — Physical Meets Digital!

*2025-06-03*

Such a user friendly and fun experience! Pairing with different KitAlbums is super easy and I love all of the extra content. The ability to connect with my favorite artists as well as other fans is wonderful.

### 5/5 — So cool!!

*2025-06-02*

I got a giveaway at SXSW this year for FLOOD and downloaded the app, not even knowing what it was. This thing is so freaking cool! The little record player graphic? The content? The instant gratification of clicking??

The app works super smoothly, too, which is honestly a big deal. It’s easy to navigate, everything loads fast, and it makes the whole experience feel seamless. I loved it so much I went and bought the Snoop album too, and now I’m fully in it.

### 5/5 — 진짜ㅏ 감사합니다💗💗💗

*2025-05-18*

몇일전에 투어스 앨범을 사면서 아니 노래 듣는데 위버스 앨범이랑 만원이나 차이 난다고??? 하면서 괜히 샀네 하고 있었는데 NFC도 필요 없어서 NFC 안돼는 사람도 행복사 하고 진짜.. 가사도 그렇구 전체적으로 너무 예뻐요!! 연결도 쉽게 두꺼운 케이스 꺼도 잘 되고 너무 사랑합니다💗💗💗💗💗💗

### 5/5 — good

*2025-04-29*

good

### 5/5 — 강추!

*2024-05-10*

음원 듣기도 편하고 무엇보다 무료라서 좋은 것 같아요 키트 한번 사면 뮤비보고 포토 보고 음원이랑 가사 지원까지 되니까 편해요! 전 투바투 키트 처음으로 하나 샀는데 괜찮아서 캐럿으로써 이번 세븐틴 엘범 키트도 살려고요 완전 강추! 한번 써보세요 진짜 좋아요 키트 사면 영구적으로 24시간마다 재연결해주면 계속 다시 들을 수 있어요! 팬들 소통하는 공간도 있는데거기도 도움 되는 정보 많아요 함 깔아보고 써보세요 제 주변에 쓰는 사람중에 써보고 불편하다는 사람 없었어요 열분도 즐거운 덕질 하세요~~

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*