# Kitsap Bank Mobile App — user reviews > 62 indexed App Store user reviews of Kitsap Bank Mobile App by Kitsap Bank, rated 4.40/5 from 121 ratings. - Source: https://appshunter.io/ios/app/kitsap-bank-mobile-app/id566076514/reviews - App overview in markdown: https://appshunter.io/ios/app/kitsap-bank-mobile-app/id566076514.md - Rating breakdown: 5★ 92 · 4★ 8 · 3★ 6 · 2★ 4 · 1★ 11 ## What do users think of Kitsap Bank Mobile App? Overall sentiment: mixed **Pros** - 👍 User-friendly interface - 👍 Easy to navigate - 👍 Convenient for on-the-go banking - 👍 Simplifies banking needs - 👍 Good for checking balances (for some users) - 👍 Intuitive design - 👍 Quick and easy to use - 👍 Great access to accounts - 👍 Bill pay is easy **Cons** - 🐛 Mobile deposits often fail - 🐛 Cannot see account totals after update - 🐛 Login issues and password resets - 🐛 App crashes during mobile deposits - 🐛 App is slow or causes phone to slow down - 🐛 Inconsistent performance - 🐛 Profile updates not reflected **Commonly reported bugs** - Mobile deposit fails 90% of the time - New update prevents seeing account totals - App crashes when making mobile deposit - Login authentication fails frequently - Profile updates not applied - Mobile deposit rejected as duplicate - App warns of phone slowdown **Most requested features** - Improve mobile deposit reliability - Restore ability to see account totals - Address login authentication issues - Ensure app doesn't slow down phone ## Newest reviews (13 of 62) ### 5/5 — User friendly! *2023-03-15, version 10.1.5800* Easy to use app. ### 5/5 — User Friendly! *2023-03-10* This app is very user friendly and even if there’s something that I get confused on online support is always a huge help! ### 5/5 — Phenomenal *2023-02-09* Kitsap Bank has does an amazing job at designing this app! It is so easy to navigate through the app and I appreciate having my banking information easily accessible at all times! ### 3/5 — Crashes *2023-01-04* Easy to use but it often crashes when making a mobile deposit, returning to login screen. Sometimes the deposit goes through, sometimes I have to try again ### 4/5 — Decent *2022-12-27, version 10.1.5724* Decent ### 5/5 — Great app! *2022-07-20, version 10.1.5719* Helpful and easy to use! ### 5/5 — Easy To Use *2022-02-18, version 10.0.5715* Very easy to use. Recommend. ### 5/5 — Great app with great add on’s *2022-02-09* This app is easy to use and has many additional options within your profile to simplify your banking needs! ### 5/5 — Great App *2021-12-30, version 10.0.5713* This is a great app! Very easy to use with so much capability and accessibility. ### 5/5 — Love the app! *2021-09-24, version 10.0.5708* Love the app! Simplifies banking in so many ways! I practically don’t even have to go to the bank anymore. ### 5/5 — Great app *2021-08-17* I find the app easy to use and helpful when I need to make banking transactions on the go! I also like the fact I can add multiple accounts and transfer to and from. I would definitely recommend the app to others. ### 5/5 — Easy to use *2021-08-12* The app is user friendly and has to ability to set up text messaging for your accounts! You may receive account balances, history, and transfer funds ### 5/5 — Quick and Easy! *2021-07-28, version 10.0.5708* So convenient! ## Most critical reviews (10 lowest-rated) ### 1/5 — New update is terrible *2025-12-16, version 15.0.251100* I can not see the totals of my accounts at all. So I can’t see how much money is in my account. If it stays like this I will go to a different bank because this is ridiculous ### 1/5 — Worst banking app out there. Works about 10% of the time. *2025-08-25, version 15.0.250700* When I’ve talked with people at the bank they just shrug. I have other banking apps with no issues. Find another bank and save yourself some aggravation. ### 1/5 — Mobile deposit nonfunctional *2022-05-11* I can’t get a check deposit on the mobile app at all anymore. I travel a lot for work so I need this function. It worked up until 3 months ago now I can’t do checks at all. I asked for assistance and none of the offered solutions worked. I may find a new bank. ### 1/5 — Timing. It good *2022-03-22, version 10.0.5716* When I am about to pay my bills at another bank and suddenly I cannot access my Kitsap bank account hecause some update is forced upon me it drives me crazy ### 1/5 — App wont let me change items on profile *2021-09-14, version 10.0.5708* I tried to update my phone # on app and at the bank but calls still go to old phone #! I have called tech support, messaged them and no response! Worrisome to say the least ### 1/5 — Continually rejects deposits *2021-05-08, version 10.0.5701* I called for help and they gave several crazy little tips to use to get the deposit to go through but sometimes even those don’t work. USBank’s app is do much better - maybe they need to find out how they do it. ### 1/5 — Login issues *2019-05-06, version 9.0.5409* Absolutely terrible app. I literally have to reset my password every other day because it says authentication failed. It cant remember anything. Hate this app and this bank. ### 2/5 — Bad at mobile deposits *2025-07-07* Great for checking balances but 90% of the time cannot process a mobile deposit. I’ve tried reinstalling, etc, but keep having the problem. These are clear checks with good lighting. Very frustrating. ### 2/5 — I can’t see my balance *2023-09-14, version 11.0.5810* The new update took away the ability to check your current balance. That’s one of the main reasons I use the app. ### 2/5 — Hit and miss *2019-03-12* Mobile deposit doesn’t work on my iPhone 6 and only sometimes on my iPad. Today I tried to deposit a check on my iPad and it said I need to download the mobile app! Hello...I’m using the mobile app. Yesterday I deposited 2 separate checks and one was rejected because it said it was a duplicate........no..it was 2 separate checks. Needs work. ## Most praised reviews (10 highest-rated) ### 5/5 — Great App *2025-02-27, version 14.0.5912* Super easy to navigate ### 5/5 — Rating on mobile app *2025-01-10* Very user friendly and easy to navigate . ### 5/5 — Love the app *2025-01-03, version 14.0.5912* Very user friendly! Smooth transition! ### 5/5 — User-Friendly *2024-07-25* Kitsap Bank has done an amazing job developing this app. I find it user-friendly and capable of handling all my online banking needs. ### 5/5 — Mobile Banking *2024-06-28, version 12.0.5900* It’s great ### 5/5 — Great App *2024-02-29, version 12.0.5900* This is a great tool when your always on the go and can’t always get into the bank. ### 5/5 — Great app *2023-12-21, version 12.0.5812* This app is super helpful and user friendly! ### 5/5 — So User Friendly! *2023-11-14* Easy to login using a pin and easy to find everything I need to access and manage my accounts. ### 5/5 — Good mobile app *2023-10-25* I’ve been using the app for about a year. I find it well designed and easy to use. I’ve had no issues with navigating the app, using bill pay or making mobile deposits. ### 5/5 — Love it! *2023-05-26, version 10.1.5800* Great app from a great bank!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*