# Kixify: Buy & Sell Sneakers — user reviews > 169 indexed App Store user reviews of Kixify by Kixify.com LLC, rated 4.68/5 from 24,174 ratings. - Source: https://appshunter.io/ios/app/kixify-buy-and-sell-sneakers/id1095571204/reviews - App overview in markdown: https://appshunter.io/ios/app/kixify-buy-and-sell-sneakers/id1095571204.md - Rating breakdown: 5★ 20,438 · 4★ 1,744 · 3★ 736 · 2★ 233 · 1★ 929 ## What do users think of Kixify? Overall sentiment: negative **Pros** - 🚀 Great app for buying/selling sneakers - 🔒 Secure and reliable platform - 👍 Easy to use interface - 💡 Variety of shoes available **Cons** - 🐛 Issues with fake/counterfeit shoes - 🔒 Poor customer support and dispute resolution - 🐛 Sellers canceling orders and re-listing at higher prices - 🐛 Difficulty removing items from cart **Commonly reported bugs** - App crashing or not allowing login - Incorrect inventory/stock levels displayed - Shipping delays and order cancellations **Most requested features** - Implement better seller vetting and authentication process - Improve customer support response times - Add filters for release dates and condition of shoes - Implement a counter-offer feature for buyers ## Newest reviews (14 of 169) ### 2/5 — Prices are crazy *2022-09-06, version 3.0.3* $225 for Yeezy slides is crazy ### 3/5 — Unauthorized *2022-06-05, version 3.0.3* I’ve had a long-standing account here and now for some unknown reason I now get a message saying I’m “unauthorized” to access the pages from brand names and no reason given. ### 1/5 — Dead *2021-12-06, version 3.0.3* This place is not active. No one buys shoes from here anymore. ### 1/5 — zml *2021-12-01, version 3.0.3* bad app doesn't even deserve one star ### 1/5 — Fraud Website DONT ORDER NO SHOES *2021-11-16, version 3.0.3* This website is fraud I order my off white two Jordan’s never received my package PLUS they sent me a invoice with my name & address but FedEx had a different name & address but the same tracking number…I been contacted the seller to get my money NO RESPONSE..don’t order NO SHOES THEY FRAUD ### 1/5 — Do not use this site *2021-09-27, version 3.0.3* Ordered shoes and never received them. Seller lied on tracking number and I wasn’t able to get a refund. ### 4/5 — It’s Ayt *2021-07-28, version 3.0.3* The app is ok, but needs some work in terms of the search menus that gives me a bunch of head aches. Oh and for people outside US, well for me I can’t send the seller a direct messages. ### 4/5 — Oh yeah *2021-07-20, version 3.0.3* They are shoes and shoes are good some expensive summer cheap but shoes go on your feet they are like skin for your skin ### 1/5 — Refund and customer service *2021-07-11, version 3.0.3* Returns are a nightmare. Kixify takes no responsibility for fraud and you have to all the work thru PayPal to get your money back. I tried Kixify once and will never use them again and will not recommend them to anyone. Also when I did get any correspondence from customer service they were rude. There are much better shoe sites to use. Don’t waste your time on a 2nd rate 3rd party shoe scam ### 1/5 — The Absolute WORSE!!!! *2021-06-15, version 3.0.3* First time using this app. I was directed to purchase a pair of sneakers I seen on Kicks On Fire to this app. I set up a account and purchased a pair Nike air Max’s. The cost was $264. I received email confirmation that my purchase went thru and was waiting for a tracking number. After nine days of waiting for it and after one email I sent to the seller was unresponsive I emailed the app Kixify and explained the situation. They emailed me back almost immediately saying that they suspended the sellers account due to fraudulent activities and for me to click the link they sent me and begin a dispute. Although wary I did so. It directed me to PayPal to submit a dispute or claim because I originally purchased the sneakers thru my PayPal account. I started it and then PayPal wanted proof of my messages to the seller which I did through the Kixify app. I went back to the app and there was no proof of my messages. Not only that but thru some hack job of this seller my apoyo al account showed the sneaker had a tracking number, and had been sent and delivered and signed to my house. All of which was fake false and fraudulent. So obviously I can’t submit a PayPal dispute. I emailed Kixify again and explained to them what was going on and that I should not be responsible for chasing payment for a fraudulent seller they represented on there platform and I got crickets. Not one single response back. My problem is that they should chase down the guy and have them pay them not me. I used there platform to purchase something and they were representing a fraudulent seller. Furthermore it was almost as of the app knew this person was a fraud because they emailed me a response almost immediately after I emailed them with a complaint. Why wouldn’t they reach out to all of the fraudulent sellers customers and notify them when they find out? It’s just all the way around the board unprofessional and disrespectful. I do not recommend this app to no one!!! Run as fast as you can !!!! ### 1/5 — Shoes ordered money taken nothing received *2021-05-25, version 3.0.3* I tried this website for the first time they said everything was guaranteed I had ordered a special birthday present but when I asked for support or help no one was able to help and now the person‘s birthday is ruined. no product was received my money has been taken it’s going to take over two weeks to get a refund if I even get a refundBut if they guarantee the product they should be able to replace it ### 1/5 — Don’t shop *2021-05-24, version 3.0.3* Shoes was stolen by FedEx ### 1/5 — Shoes not available by sellers *2021-05-17, version 3.0.3* Sellers sell shoes that they don’t have in their inventory. When you contact them... they ghost you and you have to end up demanding a refund from your credit card company. ### 1/5 — Horrible customer service *2021-05-14, version 3.0.3* I downloaded the app and bought a pair of shoes. Kixify disabled the sellers site later that day. I tried to get a refund and the seller completely ghosted me. Even worse the seller gave PayPal a tracking number for another customer and a different address. PayPal is refusing to refund my money because for them it looks like it was delivered. Kixify customer service has beyond USELESS. THEY WILL NOT BE HELPFUL IF ANYTHING HAPPENS. DO NOT DOWNLOAD THIS APP! ## Most critical reviews (10 lowest-rated) ### 1/5 — First purchase *2025-03-28, version 3.0.3* I can already tell that I am beat. No shipping, no communication from seller. Now I have to wait a month for my money. Just stick to EBay!! ### 1/5 — Scam. *2024-12-13, version 3.0.3* Scam site. Never received my item, Kixify nor the seller ever answered any of my inquiries. Had to initiate a credit card chargeback. Customer service doesn’t exist, they’ll take your money and never say a word. ### 1/5 — All scammers *2023-03-26, version 3.0.3* Every order that I have been getting lately people have been opening up fake claims on PayPal and getting there money back this app isn’t what use to be ### 1/5 — Horrible *2023-03-11, version 3.0.3* I bought a pair of shoes never received them. Only good thing is PayPal protects the purchase so after a month I got my money back this app is trash ### 1/5 — Scammed *2023-02-27, version 3.0.3* I got scammed by one of your sellers and Kixify didn’t do nothing about it!! ### 1/5 — Scam *2023-02-24, version 3.0.3* Didn’t receive my shoes that were ordered. ### 1/5 — Data breach *2023-02-22, version 3.0.3* Because this dumb site letting it’s days get breached I’ve been having people trying to hack into all my accounts since November. ### 1/5 — horrible as a seller *2022-11-28, version 3.0.3* i’m trying to sell my shoes and it won’t let me log into Paypal and several times I made it to creating a listing and it gave me an error 403 with no reason and deleted my listing which took forever to make???? ### 1/5 — Scam *2022-08-02, version 3.0.3* I have not received any info about my order & the seller is not responding. ### 1/5 — The filters used to actually work *2022-03-22, version 3.0.3* They don’t.. If I’m looking for a specific sneaker for a particular price, it won’t filter. I have to scroll the entire catalog ## Most praised reviews (10 highest-rated) ### 5/5 — Great *2023-10-29, version 3.0.3* Great App ### 5/5 — BEST SHOE APP HANDS DOWN *2022-06-17, version 3.0.3* IF YOU WANT TO KNOW WHEN THE NEWEST JORDANS COME OUT GET THIS APPLICATION ### 5/5 — One word - Trustworthy *2022-01-02, version 3.0.3* Take you time to examine this app. The best advice I can give anyone reading this is look at the seller’s rating, if the price on an item is too good - IT IS. ### 5/5 — App appreciation *2021-09-30, version 3.0.3* Awesome easy app ### 5/5 — 🔥 *2021-08-19, version 3.0.3* 🔥 ### 5/5 — Scams *2021-06-25, version 3.0.3* Don’t buy from them I bough a item never got a tracking number contacted the seller no answer emailed the seller no answer messaged his PayPal no answer some people no longer use this platform and moved to stok x and goat so what ever items they had for sale they probably forgot to take the item down after they sold it on another platform ### 5/5 — Great app *2021-01-10, version 3.0.3* Highly recommend ### 5/5 — My first time!!!! *2020-12-11, version 3.0.3* I thought it was going to hurt but it actually felt good. Finding and purchasing was so so painless. Hopefully receiving is the same way!!! ### 5/5 — Great app. Was the only place I could buy a specific sneaker I wanted. *2020-02-07* Just ordered my first pair of sneakers through Kixify because it was the only place I could order this sneakers I wanted in Kobe / Lakers colors and the transaction was smooth. Fast shipping from that seller too. ### 5/5 — Needs a serious update *2019-12-25* I tried to create a listing on the app and it kept telling me please select category and for the life of me I couldn’t figure out what wasn’t selected. So I go to website directly on my browser and that’s when I saw that there were a lot of items that needed to be filled out that wasn’t on the app such as product brand (Jordan, Yeezy, UA etc), size, stock, and uploading pics. Please review your app to see what I’m talking about because I’m pretty sure I’m not the only one having this issue --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*