# KLM Houses — user reviews

> 38 indexed App Store user reviews of KLM Houses by KLM Koninklijke Luchtvaart Maatschappij N.V., rated 4.70/5 from 26 ratings.

- Source: https://appshunter.io/ios/app/klm-houses/id371664245/reviews
- App overview in markdown: https://appshunter.io/ios/app/klm-houses/id371664245.md
- Rating breakdown: 5★ 23 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 1

## Newest reviews (12 of 38)

### 2/5 — Disappearing collection

*2026-03-04*

I have uploaded my 65 KLM house collection twice now. Both times it has disappeared without any information on how to recover the collection. This is alot of time and effort to upload these houses. We fly Business class and look forward to this little reward and I’ve been able to check my collection to avoid duplicates. The app is there without content. So frustrating. I cannot find an email or phone number for assistance. I’m hesitant to reload my collection. 
Does anybody know how to retrieve your collection on this application.?

### 3/5 — iCloud is not working

*2023-10-19*

Although the app asks whether a connection to iCloud should be established to have the collection on all iOS devices it does not connect…

### 3/5 — House photo :(

*2017-10-09*

Why of WHY did you remove the actual current photo of each house at its location? I really enjoyed seeing the house as it is now, in 2017. I am very, very sad that the picture is no longer on the site...or am I not looking/clicking on the correct spot? Please let me know if I am somehow missing the link!

### 4/5 — Almost Perfect, Bring Back Favorites

*2017-10-07*

This app update was almost perfect, except you took away favorites! This feature helped keep me out of trouble at home, I simply referenced the favorites she created and would always return home with the houses she desired most!

### 4/5 — Useful, but I wish it could display favorites-only

*2016-10-07*

This is a useful app, I use it every flight and especially like the map feature.  A good addition would be the ability to filter the list and display only those houses marked as Favorites (starred).

### 4/5 — Fantastic

*2015-03-10*

I have collected KLM houses for years and this app seems to have consolidated everything I love about them. I can see what I have and what's missing, but the absolute best thing is I can see where the houses are on a real map and there are the real life pictures of each one - amazing! Only not given 5 stars because when you go back to the map it zooms right back out again - would be a good thing to fix in next version

### 3/5 — Seems like broken at the moment

*2014-10-07*

Using this app now for a few years, and I like it. But seems like that recently is got broken: can’t increase / update the houses I recently got. Can it be that IOs 8 broke it? Needs to be fixed !!

### 4/5 — Bye bye post-it notes

*2013-07-04*

Excellent app for those klm collectors

Would be nicer if you could just tap the image to move to the collected screen. The slider is diddly on a phone screen

### 2/5 — Adding Houses

*2013-03-24*

So how do you add the houses you have?

### 4/5 — Instructions

*2013-01-21*

Not that difficult to use:
Tap on all; select the house in your possession. Tab on 0x (left bottom) and now you can move the 'ball' to the right which gives u the opportunity to change the 0x in 1x or 2x depending on the amount of houses u have (with that specific number)
Now u will find the selected house in the category collected houses.
Good luck!

### 2/5 — KLM houses, or maybe not.

*2012-11-28*

Very easy app to use and adding the houses could not be easier. Pity the cabin crew on the aircraft are not familiar with the app. KLM needs to bring it's crew into the 21st century. Also needs to carry a wider selection of houses on board. Sick of taking duplicates.

### 1/5 — How to add houses?!

*2012-11-06*

It gives info on the entire collection, and in principle it allows you to keep track of the ones you have.. BUT IT DOESN'T  SAY HOW ON EARTH YOU ADD THE HOUSES YOU HAVE.

## Most critical reviews (10 lowest-rated)

### 1/5 — My account and collection has been removed!

*2024-08-03, version 2.9*

Why did this happen?
Is there any way to recover my collection. 
Thank you

### 1/5 — How do you add houses

*2018-11-29*

This is the latest app and I have no clue on how to add a house - I have checked everywhere but still cannot find it - any idea ?

### 1/5 — Does not Work on New IOS

*2018-06-17*

CAN’t load anymore

### 1/5 — For the iPad, it's useless!

*2014-12-27*

The description states this works on the iPad as well, but it does not: only viewable in one direction, house images are sliced off at top and bottom, buttons for photographs or collection ticking do not work. Maybe on iPhones, but not on my iPad with latest OS (December 2014)

Pity...

### 1/5 — KLM Houses app

*2014-10-08*

This app does not work at all on my 3rd gen iPad running IOS 8.02; however, it's fine on my iPhone 4 under 7.1.2; most disappointing!

### 1/5 — Doesn't work in iOS8

*2014-10-06*

Program hangs when I want to mark my collection.

### 1/5 — Buggy

*2014-10-04*

Can not mark houses received. 
Dumb.

### 1/5 — Doesn't work

*2014-10-01*

No way to mark which houses you have. When you try to enter how many you have, you get a white box with no keyboard and get stuck there. You have to close the app to get out of it. Too bad.

### 1/5 — Crashed and froze the first time I opened it!

*2014-09-28*

May not run under the latest iOS.

Poop.

### 1/5 — What the Neuk?

*2013-10-03*

Over an HOUR since I saw this app.  I've been able to download the pretty icon but that's it! BASTA!!!!!!!!!!!!

I love Mac like I love getting hit by a train!

## Most praised reviews (10 highest-rated)

### 5/5 — Need faster updates

*2022-10-12*

Works well but the updates with the new house is slow

### 5/5 — Add more 3D scans please

*2022-04-27*

Fun app to look at for info and comparison of an amazing marketing promotion going over 100 years.

### 5/5 — Good App, but

*2021-10-08*

The app provides great information on the real houses, and their location.  Provides a good overview of available house. The only problem I have found is I can no longer mark the houses in my collection, which helps avoid duplicates.

### 5/5 — Best app yet

*2020-07-08*

Just started my collection and thus app gives me all I want. Very easy to add houses to “my collection” by phone photo or pick from lust

### 5/5 — Simple user face and easy to use

*2020-02-19*

Simple and intuitive app.  Very handy

### 5/5 — Great app, current version-

*2018-07-02*

Great app, current version does allow you to track your collection. Simple- no need for instructions. I haven’t seen a video as described in App Store description.

### 5/5 — Saving your collection

*2012-09-21*

I agree this could be clearer within the app but I didn't find it difficult to add houses to my collection. Go into the detailed page of any house (from the numbered list) then tap the box at the bottom left which says 0x on it.  Change the slider which appears to show how many of that house you have and it will then be shown in your collection. Great app, very useful!

### 5/5 — Very handy app for my Collection!

*2012-07-28*

Thank you for this helpful app! I love my little Dutch houses and try to add to them when I can. This app helps me track what I have and learn more about them too.

### 5/5 — Good app

*2012-07-17*

Me and my family travel business class long haul on klm and we love these collectible houses.  This is the perfect app for keeping track of what ones we want!

### 4/5 — Kein Haus 100

*2019-10-08*

Die App ist gelungen. Ich finde es schön, dass für viele Häuser auch ein Bild des Originalhauses zu sehen ist. 
ABER wo ist das angekündigte Haus 100 🥺

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*
