# Kmart Pharmacy App for iPhone — user reviews

> 50 indexed App Store user reviews of Kmart Pharmacy App for iPhone by Sears Holdings Management Corporation, rated 2.43/5 from 54 ratings.

- Source: https://appshunter.io/ios/app/kmart-pharmacy-app-for-iphone/id663974264/reviews
- App overview in markdown: https://appshunter.io/ios/app/kmart-pharmacy-app-for-iphone/id663974264.md
- Rating breakdown: 5★ 12 · 4★ 7 · 3★ 2 · 2★ 4 · 1★ 29

## Newest reviews (18 of 50)

### 4/5 — Much better

*2019-02-20, version 7.2.203*

Since the new update the app is working much better. A big improvement

### 3/5 — Love it, but server can be quirky at times

*2019-02-01, version 6.5.2*

The ease of renewing prescriptions from this app is wonderful!  That being said, the server can at times be a little quirky.

### 1/5 — Not working right

*2018-06-12, version 6.5.2*

Prescriptions have not updated for 2 months. Will not process refills.

### 4/5 — I have no complaints

*2018-05-11, version 6.5.2*

They're not my primary pharmacy, but for the special need I have, they've been efficient, courteous and fairly easy to deal with. And the app does the job for what I need done.

### 1/5 — No stars for K-Mart Pharmacy

*2018-04-17, version 6.5.2*

I would have left no stars, but had to give 1 at least, to get my review to post. This app hasn’t worked properly for a year or more more, now not at all! They need to get with it and update. People depend on this app. Sorry K-Mart Pharmacy you are FAILING your customers! 

DO NOT USE THIS APP!!!

### 1/5 — Doesn’t update well

*2018-03-20, version 6.5.2*

The app is convenient for refilling my rx but it doesn’t update well.  Doesn’t tell me if my prescriptions are ready in time. The updates if any are delayed.

### 1/5 — Fix it

*2018-03-04, version 6.5.2*

Keeps saying that it can’t send my refill requests thru the app and I have to call it in. Hmmm if I have to call it in myself, why did I even dl this app in the first place. I’m sure Walgreens or CVS has a functioning app.

### 4/5 — Does what it needs to

*2018-02-08, version 6.5.2*

I use this when I want to refill meds and I also use it for doctor appointment reminders and also for med refill reminders. It works for what it’s supposed to do. The only reason I gave it 4 is because it’s very simplistic and has a hard time loading or logging me in sometimes. Sometimes it will just sit there but if I force close app and come back it’s fine. I can’t really gripe about that. I’ve had worse apps than this.

### 2/5 — Broken

*2018-01-03, version 6.5.2*

This use to be a great app and now it doesn’t work..... at all

### 1/5 — Terrible

*2017-12-30, version 6.5.2*

This app never works. Every time I try to get a refill it doesn’t go through and it tells me to call the store.

### 1/5 — This Kmart pharmacist finds it a hinderance!

*2017-10-31, version 6.5.2*

I log in and the app tells me I have no refills at any pharmacy. I routinely fill about 20 prescriptions, in 90-day supplies, at about 3 Kmart pharmacies where I travel for work! The text app is useless for refills by just giving the last 4 numbers of the RX number. No one, including this pharmacist, has their numbers memorized, but I always know which medications I use! (You can always tell when a corporate pharmacy is run by lawyers instead of pharmacists!) This is a pity and a shame since the corporation could use at least one drawing point, instead of the plethora of bad things that are being publicized by the media. Thanks for trying. Sorry no resources could be expended on it to design or maintain it.

### 1/5 — Has a long way to go

*2017-09-14, version 6.5.2*

It selected my primary pharmacy which is not the nearest to me. When I try to delete it, it says I first have to select my preferred pharmacy. I can't "un favorite it" and I do not have the option to Favorite the one I want. Very unfriendly.

### 2/5 — App Not working

*2017-05-31, version 6.5.2*

Have tried for several days to log in but will not work says error.

### 1/5 — No longer works

*2017-05-31, version 6.5.2*

I loved this app because of the sheer convenience it offered to keep track of prescriptions. But now it will not allow me to sign in. I've tried resetting the password, deleting the app and reinstalling it, and even restarting my phone. I still get an error message "There was an error while processing the request. Please try again." Disappointed.

### 3/5 — Good, but Needs Features

*2017-05-25, version 6.5.2*

I can't seem to get the scripts which have no refills left from showing in my active list (despite turning that feature to "Hide" them to the "On" position in Settings) .. and even tho you can activate a "Refill Reminder" (to, say, 3 days before), it would be really helpful to know the exact date that a script is eligible for a refill.

Also, does anyone know why K-Mart doesn't work with any prescription benefits companies, to allow for 90-day supplies of maintenance meds instead of only 30 days at a time?? Like Kroger or Costco does?? Kroger offers many popular drugs for $4 for a 90-day supply (like blood pressure, thyroid, etc., drugs) .. it seems like no matter what type of insurance I have, & regardless that my dr. writes the scripts for 90-day supplies, K-Mart NEVER fills them as written .. 

I've asked the pharmacists if they will fill them for 90 days if the dr. writes them that way, & they always just say, "Yes, if we can," but it ALWAYS seems like, in the end, they "CAN'T," even tho my insurance says I can get the same mail order price of $20 for 90-day supplies at local pharmacies (instead of the $30 it costs for 3 separate 30-day supplies = 1 + 2 refills)??? I really do like going to K-Mart, but it seems like they don't want (or NEED???) to make themselves more "competitive" for business .. why would they not do so, considering so many of their stores have gone out-of-business due to lack of sales - & seems like the ones that are still open are only staying afloat because of decent pharmacy sales/business?? It would give them a better competing edge if they'd offer 90-day supplies/pricing of all the same drugs as other pharmacies (unless I'm missing something - I'm not a retiree/person of Medicare age, yet - maybe they DO have such pricing, or more available, for Medicare customers, that I just don't know about??)

### 1/5 — Will not work!!!!!

*2017-05-23, version 6.5.2*

I have tried repeatedly to use this app UNSUCCESSFULLY! It has all my info correct but when I go thru the steps to reorder prescriptions it acts like it is working and at the end it says "there is no prescription with that number" and THIS APP GAVE ME THE NUMBER IN THE FIRST PLACE!!!!!!!!! Frustrating to say the least!

### 1/5 — Ok when it works,...

*2017-05-07, version 6.5.2*

But the app is about as reliable as the stores. I'll be changing my pharmacy tomorrow.

### 1/5 — 0 stars

*2017-03-31, version 6.5.2*

Couldn't even sign up as it wouldn't accept my birthday format even though it automated the date itself!

## Most critical reviews (10 lowest-rated)

### 1/5 — Used to work

*2019-12-08, version 8.4.1*

Used to work fine, now it can’t ever find my prescription or that I refilled basically tells me every time can’t find data! Really wish it worked, used to be nice to use!

### 1/5 — Software caused app to abort

*2019-08-26, version 8.3.1*

The above message comes up after it times out.  New apple phone XR Max.  This used to work and doesn’t even take existing prescriptions when manuall put in.  HORRIBLE!

### 1/5 — Don’t even bother.

*2019-08-26, version 8.3.1*

I tried this app, hoping it would be a helpful tool.  I requested 2 important refills, two days went by.  I called the pharmacy to check the status.  They said they noticed I was using the app, and that it doesn’t work.  They could see I requested SOMETHING, but not WHAT.  Would have been nice if they’d have contacted me to see what I needed.

Also, app is slow, glitchy and times out constantly.  

As other have mentioned, Kmart continues to rapidly decline, BUT I adore the pharmacy staff and they typically take great care of me.  So I know I should switch pharmacies, but I’m dragging my feet.

I digress, avoid this cluster of an app.

### 1/5 — Never works!

*2019-07-31, version 8.2.3*

I used to love this app a few years ago, but then it just stopped working after updating one day. I can’t refill prescriptions and half the time, the app won’t even load my info. I just get errors. Waste of space to even have this app now

### 1/5 — Terrible

*2019-07-13, version 8.2.3*

Since the recent update, this app is terrible. Info is inaccurate and doesnt even work half the time. Walgreens has a very functional app so I’ll probably switch. This is not acceptable in this day and age. App was actually much better before the update, so sorry I did it!

### 1/5 — Dashboard loading issue

*2019-07-11, version 8.2.2*

Latest update broke it

### 1/5 — Why do I still even get my scripts at Kmart?

*2019-06-24, version 8.2.2*

This is a dying and dysfunctional organization and it is extremely frustrating to even do business with them.  Last year, there was a perfectly fine Kmart Pharmacy app which worked fine to order my scripts. 

In early 2019, the company released a totally new app which obviously hadn’t been tested or rolled out properly.  It took me weeks of work with the support folks at the company who runs the app to fix it.  

About a month later, they, again, overhauled the app or maybe the partnered with a new vendor.  Possibly the previous vendor got screwed in bankruptcy court.  The latest app is the worst yet.  It just plain doesn’t work.

The pharmacists at my Kmart don’t even know how the app works, even though they have asked for training....which doesn’t surprise me in an organization like Kmart.

Bottom line: go elsewhere for your scripts.  You will need to in about a year or so anyway when Sears/Kmart finally throw it in for good...so just do it now.  Problem is I really like my pharmacists.  So I just stop by to order my scripts when I am passing by my local store.

This app is really pathetic.  But then so is Sears/Kmart.

### 1/5 — WORST APP EVER!!

*2019-06-20, version 8.2.2*

If I could give 0 stars, I would. At first, the app wouldn’t let me log in. Then it proceeded to say that my email was already being used or that it had no record of my email when I tried to reset my password.

### 1/5 — Not good

*2019-05-07, version 8.1.5*

This app not good or friendly. Don’t separate prescriptions to be refilled or expired prescriptions. Also don't separate or tells you what needs to be refilled  older version was way better this one is rubbish. Hope developers work on it soon!!!

### 1/5 — Keeps getting worse

*2019-04-24, version 8.1.5*

After the last update I ended up deleting the app. After entering my insurance information, I tried to refill a prescription but when I go to check out it would fail when I would pick pay in store. Never was able to fill my prescription, had to phone it in.
It seems every time they update the app it never works right. It’s easier just to call prescription in now.

## Most praised reviews (10 highest-rated)

### 5/5 — Great

*2019-03-04, version 7.2.203*

It works great for me

### 5/5 — Perfect!

*2017-04-21, version 6.5.2*

Such a good app with awesome convenience!

### 5/5 — Love it

*2017-01-27, version 6.5.2*

Great app in real time.

### 5/5 — What an Improvement!!!!!!!

*2016-10-31, version 6.5.2*

So much better.
Smoother.
No glitches when ordering refills.
Thank you for the updated app!

### 5/5 — Useful app

*2016-03-22, version 6.5.1*

I can see all my prescriptions in one place. But, what's most useful are the reminders. When the pharmacist has filled my prescription, I'm notified that it's ready to be picked up.

### 5/5 — Easy to use!

*2015-09-30, version 2.0.2*

This update is much easier to use, and much more organized. Considering how confusing prescriptions can be, this app does a good job. Was able to refill a prescription quite easily. Thanks!

### 5/5 — Miles better than old app

*2015-09-22, version 2.0.2*

I had tried to use your old app but it was useless. This actually works. Compares to Target app quite well.

### 5/5 — Made my day !

*2013-10-09, version 1.04*

Felt like this app deserves a good review. I have been searching for a good pharmacy app that can make my life easier  and I tried few apps , Finally found this Kmart  Rx app where I can just take a picture of my prescription and order my pills . Refill was never been easier. i have my account where i can customize, mange my orders and 
I can get some instructions about my pills as well. I wonder why  haven't I seen this app all these days.

Ahh still a lot more to explore in this app. I was amazed about how they managed to put so much content and features in an app and make it functional with very few glitches . I hope they will  get rid of them in their next release. It should be easy for a  company like Kmart. and it ill be awesome  if they could put in a feature like pill reminder for my pills in this app . Thanks guys.

### 5/5 — Getting Rx has never been so easy

*2013-10-08, version 1.04*

I do most of my banking online so why not pharmacy ordering. Take a picture of the prescription label and submit it to the local kmart and it's done. So convenient and easy to use.

### 5/5 — Revolutionary Rx app

*2013-10-08, version 1.04*

The Kmart Rx app allows you to manage your prescriptions and health all in one place! Not only can you transfer prescriptions right from your smartphone, but you can also update your insurance and add new prescriptions wherever you are! The app will alert you when it's time to refill a recurring prescription and also tells you when you're out of refills. It's easy to use and it will make your life much more convenient.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
