# Kmart Photos — user reviews > 70 indexed App Store user reviews of Kmart Photos by Kodak Alaris Inc., rated 4.70/5 from 26,980 ratings. - Source: https://appshunter.io/ios/app/kmart-photos/id1497035087/reviews - App overview in markdown: https://appshunter.io/ios/app/kmart-photos/id1497035087.md - Rating breakdown: 5★ 22,014 · 4★ 2,991 · 3★ 988 · 2★ 359 · 1★ 628 ## Newest reviews (16 of 70) ### 3/5 — Issues with app *2025-12-07, version 25.0.3* I went to Kmart today and the app wouldn’t let me select instant prints, I had to do it all over again via bluetooth. ### 1/5 — Lost my whole order twice *2025-08-01, version 4.1.21* 1.5 hours wasted after individually adding each mini 4 photos separately, separating all the portrait and landscape, going backwards and forwards and the first time I lost them it was my fault for pressing the X instead of the “continue shopping” where you have to start from scratch on each individual photo. The 2time (and last time I’ll be using this app) the app glitched and lost over an hour of this individual adding. Just use the website. Not worth it. ### 1/5 — Crashing *2025-07-19, version 4.1.21* App keeps crashing regardless of what internet connection I’m on. I have to check out every couple of photos, extremely annoying. ### 1/5 — Don’t Bother *2025-07-07, version 4.1.21* Spent considerable time on this and saved multiple times on to the saved projects. Once done, you cannot reopen as pops up with errors. The app does not allow you to edit or continue to check out…… don’t bother. Waste of time and effort ! ### 3/5 — First time user *2025-06-23, version 4.1.21* Error message kept on popping up while I was trying to edit the photos for no apparent reason. I nearly gave up but persevered because I really wanted the photos. Maybe it was me…🤷‍♀️ but I don’t think so. ### 3/5 — Device Connection Issues *2025-06-15, version 4.1.21* I have placed an order using an account the day before and the order went through but today I signed into the same account and it says i have never placed an order so I feel like they should connect. ### 1/5 — Needs update for bugs can’t edit can’t pay *2025-05-21, version 4.1.20* Terrible. Keeps having “operation can’t load” error messages and cannot pay. Needs fixing asap or you’ll lose a lot of customers ### 1/5 — Slow, freezes, terrible app *2025-05-12, version 4.1.20* If it wasn’t for the Kmarts mini prints and the fact there’s a Kmart in every suburb I would be avoiding this app/photo printing system. The app is so slow and freezes all the time. Most times once the app freezes you lose your work/what you have already selected. It seems it can only handle certain amount of photos added to the bag before freezing, about 24-35. ### 1/5 — Couldn’t update contact details *2025-05-09, version 4.1.20* Pervious user no problem. But this time popped up missing required contact details, so i went in to add my phone number. It came up “The operation could not be completed. Open API client. It API error. Error 0.” What does it even mean, is the app using Open AI? ### 1/5 — Annoying *2025-04-20, version 4.1.20* I always have problems with this app. Just spent an hour organising photos to print and now it won’t accept my phone number to process the order. WASTE OF TIME!! ### 1/5 — Poor instructions *2025-04-12, version 4.1.20* The instructions for WI-FI connect is incomplete, it doesn’t tell you that you need to actually click on a kiosk screen to get the WI-FI connected!!!! What a waste of time ### 4/5 — Very annoying using ipad *2025-04-09, version 4.1.20* I SUGGEST taking your own ipad etc leads there leads are VERY short it makes it so hard the leads tangle up you need it to access your photos more easily when you do choose it gos to a different place Kmarts one so its weird but it works DoNt GO ONLINE! i got a mug and my mum loves it Photos there are good quality with great price the calendars customised are good ### 4/5 — Helpful *2025-03-20, version 4.1.19* Lovely lass staff member walked me through the process. Thank you, I didn’t even get her name 🤦‍♀️🙆‍♀️🤦‍♀️ ### 1/5 — So disappointed *2025-02-01, version 4.1.19* My whole order suddenly disappeared from the app after spending several hours spent choosing, editing photos and ordering many different products and prints. So frustrating to think I have to start everything all over again ### 1/5 — Feedback *2025-01-23, version 4.1.19* Wouldn’t let me say how many photos I wanted as I required multiple ### 2/5 — Lots of issues *2024-12-29, version 4.1.18* Spend a long time with adding photos, editing to then error and loose everything, then redo and loose it all again ## Most critical reviews (10 lowest-rated) ### 1/5 — Grrrr *2026-09-02, version 26.0.1* Used this app foreverrrrrrrrrrr same password and email- but NO says my password and email are incorrect? Wt what ### 1/5 — Kmart should be able to deliver a better app *2026-08-27, version 26.0.1* This app fails on so many levels It’s not intuitive It’s constantly returning the user back to sign in You might as well go into the store ### 1/5 — Functions terribly *2026-06-08, version 26.0.1* The number of times you are required to log in to set up an account is ridiculous. Couldn’t get it to work after trying multiple times. How is that something that should be simple is this disfunctional? ### 1/5 — Connection times out constantly *2026-05-04, version 26.0.1* This app would be fine if not for the fact that it takes forever to load and frequently results in an error screen saying there’s no internet available, at which point I need to restart the app. It makes the app borderline unusable. ### 1/5 — Terrible *2026-04-30, version 26.0.1* App always glitches. Won’t let you log in, always logs you out, deletes what’s in your cart ### 1/5 — This made me very angry *2025-11-16, version 25.0.3* This app annoyed me so much that I felt obliged to write a bad review. It kept resetting my life and I am now very angry. All I wanted to do was make my friend a present but this stupid app has wasted time that I should have spent doing homework. Do not recommend 🤮😖 ### 1/5 — Hopeless *2025-11-14, version 25.0.3* I spent an hour uploading and cropping my images. I went to check out and home delivery was not an option. Maybe because my postcode is semi remote 4314? I emailed support who was unhelpful and when I returned to my cart, all 37 items were gone. Huge taste of time. ### 1/5 — An app from the dark ages *2025-10-06, version 25.0.1* Awful. It will allow one or two photos to be uploaded at a time, if at all. An archaic and frustrating app. It’s a good thing it deals out photos, because your kids will graduate high school by the time you get your newborn pics. Save your time and go elsewhere, or learn to paint portraiture. ### 1/5 — Needs to be fixed *2025-09-11, version 25.0.1* The update has completely ruined the app. It’s gone from easy to use and navigate to - okay it looks great and is easier to see what products you can make ITS HORRIFIC TO MAKE SAID PRODUCTS! the app won’t even let me get my photos on there to continue on. Please fix this 🥲🥲🥲 ### 1/5 — Terrible user experience *2025-09-05, version 25.0.1* I spent a few hours organising my pics and nothing saved properly. The upload was very slow. ## Most praised reviews (10 highest-rated) ### 5/5 — Ordering photos online *2025-06-29, version 4.1.21* Brilliant very easy to use. ### 5/5 — Easy to use this app *2025-05-03, version 4.1.20* I tried the Big W photo app and then deleted it. The KMart app is much more user friendly. ### 5/5 — Not easy *2025-04-06, version 4.1.20* Freezes regularly you lose all your photos cannot use going online as no upload button older version was so much easier but I do love Kmart photo service ### 5/5 — So easy to use! *2025-02-19, version 4.1.19* Fast, and easy to use on mobile. Takes the hassle out of going to the store and sitting at the printing stations (the waiting, the broken machines, other people etc..) ### 5/5 — So easy *2024-10-28, version 4.1.17* This is fantastic. Not feeling good & needed to get this photo album done so no better way than laying back doing it on line. SO EASY ### 5/5 — Mini prints! *2024-10-24, version 4.1.17* The only place I could find where I could order mini prints! Which is what I needed for a school photo frame board. ### 5/5 — Love the app *2024-07-30, version 4.1.12* Super easy to print photos off the app from phone. Very straight forward and intuitive. ### 5/5 — Idiot Proof *2023-02-21* I was going to download photos from my phone to our computer, put them on a USB and take it to Kmart. Connect to their in store technology and order my prints and wait for them….WHY when they have an app….in less time than it’s taken me to type this they’ve messaged to say they are ready….It’s idiot proof, do it love love love ### 5/5 — So user friendly!! *2022-10-12* After trying unsuccessfully to use the Officeworks app, I expected this app to be just as problematic. Thankfully, I was wrong. It took less than 2 mins to upload 4 photos, edit them, send them to print and pay for them!! Job done. Thank you, KMart!! ### 5/5 — Better than their in store consoles *2022-05-22* Hooray. An app that is easy to work and bug free. Going in store to print a pick is good when you have urgent prints. But when you can wait a week, this app is the easiest I’ve used. Plus, it hasn’t crashed on me once. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*