# Kmart – Shop & Save — user reviews > 103 indexed App Store user reviews of Kmart by Sears Holdings Management Corporation, rated 4.06/5 from 3,872 ratings. - Source: https://appshunter.io/ios/app/kmart-shop-and-save/id335989871/reviews - App overview in markdown: https://appshunter.io/ios/app/kmart-shop-and-save/id335989871.md - Rating breakdown: 5★ 2,468 · 4★ 424 · 3★ 239 · 2★ 213 · 1★ 524 ## What do users think of Kmart? Overall sentiment: neutral **Pros** - 👍 Easy to use app - 💡 Convenient online shopping - 🚀 Fast and smooth checkout - 🤑 Good deals and cash back **Cons** - 🐛 Frequent app crashes - 🔍 Unreliable search and filtering - 🛒 Issues with online orders and inventory - 🔍 Difficulty finding local store availability **Commonly reported bugs** - App logging users out unexpectedly - Inability to apply coupons or redeem rewards - Cart items disappearing during checkout - Incorrect pricing and product information **Most requested features** - Improved search and filtering options - Better integration with in-store experience - More payment and shipping options - Enhanced customer support ## Newest reviews (12 of 103) ### 3/5 — Fails at step 1 *2024-11-02, version 76* The app can’t find a Kmart store within 100 miles of my home zip code. I know there are at least two within 15 miles. The web site fails similarly. ### 4/5 — Some prices look like typography errors. *2022-04-04, version 72.0* I’ve seen some items like maybe a crockpot for $1,199 instead of $11.99. Somebody needs to go through and double check for price errors. Hey Sears Kmart! Site works great! Reminds me of Amazon! Getting better and better! Be more like Amazon ! Make some stores into distribution centers! Plenty of empty drugstore buildings around . Empty rite aid in Denver NC . These would be great Kmarts! ### 2/5 — Needs work *2022-03-12, version 71.0* The search needs better filters. The shopping cart would not let me enter my billing address, but kept overwriting my shipping address. Like most online shopping the product descriptions are inadequate however you just closed the local Sears and K-mart. ### 2/5 — RIP Kmart *2022-02-25, version 70.0* Not sure why you have a app if you only have 4 stores left but I’m leaving a review for the sake of it I loved you when I was a kid seems like you had a store in every other city now your going down the street of forgotten retailers like Blockbuster and Pier imports I will miss you in someways and in other ways I won’t you made bad decisions and this is the consequences Rest In peace old friend at least your going down under with your pal Sears ### 2/5 — Not great. *2022-01-18, version 69.0* Usable, after the last update... but just barely. Even then, it is so very difficult to get something that I can even say I can use. I have let nearly 6 months of points expire... probably to the tune of $40-$50 because there are literally no more Kmart or Sears stores anywhere near my house anymore. I have to redeem exclusively online now... and they charge nearly $7 to ship something. This last time, a $19.99 heater still ending up being $3 with my $16.99 redemption, plus $6.49 for shipping and $1.34 for sales tax... for a grand total of $10.83 out-of-pocket. Kind of annoyed. I’ve tried very, very hard to maintain a business relationship with this company, but they are making it increasingly harder and harder. Can you PLEASE re-open at least one store somewhere in NE Ohio? Thanks. ### 3/5 — Not all bad could be better *2021-10-30, version 68.0* Issues are that half the stuff I want and need are either out of stock or won’t ship. I love Kmart and I’m sad my stores are gone they NEED to come back. All I have is online and I refuse to buy from 3rd party vendors especially if they are off the wall unheard of names. If Kmart doesn’t have it I don’t buy it. They still have a okay amount of stuff at great prices. Just the shipping is annoying ### 5/5 — Advice *2021-09-17, version 68.0* Love the cash back and free shipping, my only concern will be free returns? Otherwise not worth it!! ### 4/5 — Works as intended *2021-07-31, version 66.0* Good app. Easy to find what you’re looking for ### 4/5 — Better *2021-07-16, version 66.0* A lot better after updating ### 5/5 — Easy to use *2021-07-12, version 66.0* I miss Kmart in my area but at least I can still shop by using this app. ### 4/5 — I LOVE KMART *2021-07-07, version 66.0* Always amazing ‼️‼️ ### 5/5 — Miss the store *2021-06-28, version 65.0* Shopping online is quick and easy, but I still miss shopping in the store. ## Most critical reviews (10 lowest-rated) ### 1/5 — Kmart is dead *2025-12-13, version 77* This app is useless ### 1/5 — Poor *2024-08-11, version 76* Trying to navigate thru Kmart products And pages is almost impossible! Amazon, Walmart, and Target are easy. No wonder Sears and Kmart are in such trouble. For 50’years I loved both of these stores and I’ve watched them decline due to what appears as poor management. The app certainly proves it. ### 1/5 — Worst app ever *2023-11-22, version 76* App can’t locate a single store within 100 miles, when there are at least 3 inside 5 miles, and Search can’t find gear oil. For a company the size of Walmart, you’d think they would hire better than minimum wage programmers. But, that’s their business model. All I can say is WOW. ### 1/5 — Not Kmart *2023-04-22, version 76* Simply just not Kmart. I think if Kmart can’t be the Kmart folks know and love they should just hang it up. ### 1/5 — Laughable prices WOW! *2022-08-10, version 72.0* It’s K-mart but obviously not the K-mart I grew up going to which was at somewhat like a Walmart. Wow! For example a 19oz bottle of Lysol (one bottle) T W E N T Y DOLLARS & ninety three cents!? 🤣🤣🤣no thank you! LOTS of things wayyyyyy over priced. Just downloaded the app and now I’ve seen enough already. Uninstalling! ### 1/5 — Ruined *2021-11-28, version 68.0* Eddie Lampert managed to ruin Kmart. Shameful. ### 1/5 — Useless *2021-09-23, version 68.0* I can’t even sign in... ### 1/5 — Awkward to Use; Login doesn’t work; no cust support for lost order *2021-07-02, version 66.0* App has no customer support Order missing item No support Terrible experience but only place to buy certain items ### 1/5 — Unhappy w shipping costs *2021-02-01, version 61.0* Ordered 4 pair of pants in two different colors and was charged separate shipping for each! No way is that fair! ### 1/5 — Slow *2021-01-07, version 60.0* It’s slow and doesn’t fit my tablet screen. Easier just to use your regular internet site ## Most praised reviews (10 highest-rated) ### 5/5 — Kmart *2024-06-22, version 76* Never been to Kmart since there is barely any left but hope they will make a comeback. ### 5/5 — Faster site *2022-11-20, version 73.0* Great improvement and minimal delays at check out for processing order ### 5/5 — MickeyWillow *2022-10-22, version 73.0* Great app! ### 5/5 — Still works! *2022-03-10, version 70.0* Great my points still accumulate. App is a little dated but still works. Simple to use and filters work good still. Not everything sold can be redeemed with points though. ### 5/5 — Works for me with the greatest of ease *2022-02-18, version 69.0* I keep future purchase lists within this app - always ready for me to use. I am a “shop your way” credit card holder. My points accumulate fast which brings down the cost of purchase dramatically; sometimes even -0- ### 5/5 — MarP7 *2022-02-09, version 69.0* App is easy to use! ### 5/5 — Best Everything Store Ever! *2021-12-20, version 69.0* Always got good products. The clothing there is just as good as anything from Macy’s or JCPenny ### 5/5 — Kmart Marketplace Shopping *2021-12-10, version 69.0* I’m proud to support stores within the Kmart Marketplace and the Kmart app is perfect for my needs. Checkout is smooth. Saved for later and wishlists help me remember what I need. Everything is smooth and I always come here for certain buys. Plus, free shipping! Highly recommend shoppers use the Kmart app for specific buys such as furnace air filters and health needs such as vitamins. ### 5/5 — I love *2021-10-15, version 68.0* They have coupons You good price ### 5/5 — Happy *2021-10-14, version 68.0* I’m happy with this store for my work pants --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*