# Knog Mobile — user reviews > 216 indexed App Store user reviews of Knog Mobile by Knog Pty Ltd, rated 2.15/5 from 41 ratings. - Source: https://appshunter.io/ios/app/knog-mobile/id1498719026/reviews - App overview in markdown: https://appshunter.io/ios/app/knog-mobile/id1498719026.md - Rating breakdown: 5★ 6 · 4★ 1 · 3★ 6 · 2★ 8 · 1★ 20 ## What do users think of Knog Mobile? Overall sentiment: negative **Pros** - ✅ Hardware design is sleek and discreet - 🔍 Apple Find My integration works well - 🎯 Alarm functionality effective when working - 📦 Thoughtful packaging design - 🔒 Good security concept for bikes **Cons** - 🐛 App frequently crashes and freezes - 🔌 Severe battery drain on iPhone - 📱 Poor app stability and reliability - 🔗 Constant connection/disconnection issues - ⚠️ Alarm arm/disarm button often unresponsive - 📡 Very limited Bluetooth range - 🔊 Alarm sensitivity too high or too low - ❌ Firmware updates cause device failures - 🚫 Incompatibility with newer iPhone models - 😤 Unresponsive customer support - 🔐 Requires account creation unnecessarily - ⏱️ Slow connection times (up to 30 seconds) - 🎨 Poor UI/UX design and layout issues - 🔄 App logs users out unexpectedly **Commonly reported bugs** - App crashes when arming/disarming alarm - Device disappears from app after updates - Cannot pair device after factory reset - Bluetooth connection drops frequently - Arm button appears as disarm and vice versa - Alarm gets stuck in triggered state - Cannot disarm alarm even when connected - Firmware update fails or bricks device - App freezes when opening device settings - Battery indicator shows incorrect charge level - Device not discoverable in app despite being in Find My - App requires force close to reconnect - Password reset loop prevents account access - UI elements cut off on smaller screens - App doesn't detect device despite Bluetooth pairing - Alarm triggers randomly without cause - Device unresponsive after phone model change - App compatibility issues with iOS 18 and newer - Email confirmation not received during setup - Device shows connected but buttons unresponsive **Most requested features** - Apple Watch app/companion app - Siri Shortcuts integration - Control Center widget for quick arm/disarm - Home Screen widget for battery status - Alarm sound preview feature - Dark mode support - Background app refresh functionality - Activity history/logs of alarm triggers - Device sharing with multiple users - Auto-disarm when phone is nearby - Battery percentage indicator - Sensitivity adjustment preview - SMS/email alerts when out of Bluetooth range - Live activity for armed device status ## Newest reviews (15 of 216) ### 3/5 — Needs updating *2026-07-13, version 1.1.1* The app functions but needs updating. Battery level would be the first addition. ### 3/5 — About the app *2026-03-09, version 1.1.1* This application should definitely get a decent update, because it constantly has a lot of bugs. Very rare updates. The device was not cheap. I ask for a good level of support. ### 2/5 — Background refresh doesn’t exist *2026-03-09, version 1.1.1* You need to leave the app running for the notifications to come through as there isn’t background app refresh options so it keeps running in the background. I usually swipe apps away so forget to leave it running so don’t get alarm or any other notifications from it. It’s sold as a premium product but this is a big feature to miss ### 2/5 — Great product, not so great firmware and software *2026-02-24, version 1.1.1* Been using the Knog Scout for about 6 months now and the device is great compared to air tags in terms of accuracy, discretion and security, however the firmware and software really let this product down and in need of a update. About every 3rd time you open the app to enable or disable the scout, it’s frozen and you can’t do either. The only way to fix this is hard shut down the app and reconnect again. Also the connectivity time is all over the place, I can be standing next to the scout with my phone and it sometimes connects in 3 seconds, other times up to 30 seconds. Again great device but the behind the scenes components really let it down ### 4/5 — Basic functions work well. Setup not intuitive *2026-02-14, version 1.1.1* I’ve had this for around a year and the the system works well via both Apple AirTag and alarm functionality. Handy at work and when leaving bike briefly outside shops (with a lock also on). The app linking/ setup process was terrible with an iPhone despite having a lot of experience setting up multiple linked devices for phones and computers over years. This part should be a simple power up and pair process but instead you need to set up a Knog account (for no valid user based reason - it just needs to connect to my phone- nothing to do with Knog servers). If you get the setup order wrong it fails and you have to start over. Please Knog just allow phone to device link and not require consumers to hand over yet more personal details to a 3rd party. ### 3/5 — OK, could be great *2025-12-19, version 1.1.1* The app generally works and Find My works fine. Unfortunately though I frequently have to force close the app before I can arm/disarm the alarm. Also, a live activity when the device is armed for quick disarm would be good. And a widget to enable arm/disarm from lock/Home Screen ### 1/5 — Hopeless *2025-11-27, version 1.1.1* Don’t bother. The app does not work ### 1/5 — Won’t pair devices with iOS 26 *2025-11-17, version 1.1.1* As described in the title a compatibiliy update would be more than welcome. ### 1/5 — Another garbage Knog product *2025-11-16, version 1.1.1* Like the Knog bell before it, this is yet another Knog product that does not perform as promised. I have had this for a while now and for no reason it is suddenly impossible to arm the alarm. Previously I was stupid enough to believe their spruiking of their O bell, which proved to be fragile, mute and a total waste of money. Fool me once, shame on you, fool me twice … Well, you get it I’m sure. There will be no 3rd time. What a bunch of duds they are at Knog. ### 1/5 — ダメダメ *2025-11-05, version 1.1.1* 何度もトライしましたが全然アプリと接続できない。高いけどAlterLockの方が使えます。 ### 1/5 — N’a jamais fonctionné *2025-10-28, version 1.1.1* J’ai acheté le traceur gps pour mon vélo. Impossible de le connecter à FindMe ### 2/5 — Nice idea -poor operation *2025-10-15, version 1.1.1* This is decent as long as your within a very limited Bluetooth range. I lose connection after 10 feet yet other devices I use have up to around 50 ft range. Improvement idea - have it send sms or email alerts /alarms when not within Bluetooth range. ### 2/5 — Issue with iPhone 17 pro *2025-10-14, version 1.1.1* Alarm cannot armed / disarmed. ### 1/5 — Doesn’t work *2025-10-06, version 1.1.1* Find my is okay but this app don’t find my knog.. ### 1/5 — Demands login *2025-09-19, version 1.1.1* The app demands a login. Can’t use Apple ID. After update it demands another. Not fit for purpose ## Most critical reviews (10 lowest-rated) ### 1/5 — Used to work, not anymore *2026-05-31, version 1.1.1* I’ve had this for 3 years and had no issues with pairing after taking my bike out of winter storage. I opened the ap today and it immediately recognized the device but after a minute it forced me to login again and now doesn’t show my device or let me pair. ### 1/5 — Bad *2026-05-30, version 1.1.1* Arming disarming really difficult without re installing app! Blue tooth range useless when in cafe supermarket on bike tour , just a tech headache on a bike . ### 1/5 — Pointless invention. *2026-04-25, version 1.1.1* I get it, it’s a nice design but the alarm is pointless. The alarm can easily be drowned out by foot traffic. Secondly, it drains the battery on iPhones. Thirdly the device can easily disconnect when walking into a shop. So what’s the point? I could have saved less with an AirTag that does the same thing but without the lids alarm. The app when disconnecting needs me to restart the phone to disarm the device too. Finally, the location is silly. A thief can easily snap the bottle cage off with the alarm. The yellow cover doesn’t deter. It just shows it’s there. I’ve since spent money on a 4G GPRS tracker from PAJ. Also I’ve insured my bike too. It’s the best option. I’d look into making a louder device with a magnetic pad and larger screws. It really is no different to an AirTag. Also I’ve had it one week and the battery is showing as 90 percent. It says 2-4 months? ### 1/5 — Extremely sensitive alarm, bad UX *2026-03-24, version 1.1.1* I really want this to be good. The tracker hardware is good, but the app leaves a lot to be desired. The sensitivity of the alarm is way too high even if it’s on its lowest sensitivity setting. Just touching the bike will set it off. ### 1/5 — Started okay, turned awful *2026-03-08, version 1.1.1* At first these worked well so I bought more. Somewhere along the way, maybe after firmware 1.1.3, they became unreliable. Two died after software update. Now only one of my 5 devices will connect, and, ironically, a brand new one with the latest software will connect but won’t arm. Don’t bother. ### 1/5 — Pas terrible *2026-01-16, version 1.1.1* L'app est peu intuitif ! On ne sait pas où on est niveau batterie ! De plus, l'app se déconnecte toute les 5 minutes même lorsque l'on est à 2 mètre voir même collé au vélo ! Sans compter que lorsque l'alarme sonne, il faut souvent désactiver l'app avant de la réactivée pour pouvoir désarmer ! Avec sa le tracker scout ne tient pas la batterie et elle est morte après 14mois d'utilisation ! Vu le prix c'est extrêmement décevant ! Je déconseille !!!! ### 1/5 — Schade! *2026-01-10, version 1.1.1* Zu Beginn lief alles reibungslos, und ich war entsprechend zufrieden. Nach einer längeren Winterphase, in der der Akku regelmäßig geladen wurde, zeigte sich beim ersten Einsatz in der Stadt jedoch ein gravierendes Problem: Der Alarm ließ sich beim gesicherten Abstellen des Rads nicht aktivieren. Inzwischen tritt sogar der gegenteilige Effekt auf – ein ausgelöster Alarm lässt sich nun gar nicht mehr deaktivieren. Zunächst ging ich von einem einmaligen, wenn auch ärgerlichen Vorfall aus. Diese Annahme bestätigte sich leider nicht. Weder eine Neuinstallation noch ein Zurücksetzen brachten Abhilfe. Die Vielzahl gleichlautender Erfahrungsberichte, die dieses Problem bereits seit langer Zeit beschreiben, lässt wenig Zuversicht. Das ist enttäuschend – eine Weiterempfehlung von Knog kommt für mich daher nicht mehr in Betracht. ### 1/5 — 機種変更される方は注意 *2025-12-31, version 1.1.1* 他の方も言っていますが、iPhone17に機種変更したら使えなくなりました。 ファームウェアをアップデートしようとすると既にされてると表示が出ます。 工場出荷状態に戻しても✖️ Knog製品はライトも含めコンセプトは良くても造りが渋い製品が多い印象です。 おとなしくcropsのライオンアラームでも買いましょう。 ### 1/5 — Absolute garbage on iPhone 16 Pro Max *2025-12-20, version 1.1.1* Even on a brand new iPhone 16 Pro Max, the software is a disaster. Once the device loses sync while armed, it’s game over. The manual factory reset is a joke—110 attempts and it never worked. I had to smash it with a hammer to stop the constant alarm. Knog should be ashamed of releasing such buggy software. Do not buy! ### 1/5 — Scout Knog *2025-12-19, version 1.1.1* So bad working app. Can’t find my device. Better to find other way for secure your items. ## Most praised reviews (10 highest-rated) ### 5/5 — Generally easy to set up and use *2026-04-29, version 1.1.1* The app is functional and does the job. When I first got the device I had to charge it up - and was confused as to why I couldn’t discover it. You have to unplug and plug it back in and then search for it. If it’s sitting on the charger for half an hour and you try to discover the scout it won’t work. I do wish the alarm sensitivity slider was explained in more detail. ### 5/5 — It works well *2026-02-01, version 1.1.1* I feel like the reviews are not fair to the alarm and the app. Everything works pretty well, maybe arming and disarming could be a bit more accessible from the main screen but it’s not a big issue. Also just wanted to mention how cool and thoughtful the packaging design was for the hardware. Well done. ### 5/5 — Easy to set up *2025-11-04, version 1.1.1* Works as advertised so far. ### 5/5 — It nor working *2025-11-03, version 1.1.1* I have Knog bike alarm and it work and it not letting me me to turn on the alarm ### 5/5 — Apple Watch *2025-09-19, version 1.1.1* 請開發Apple Watch版本 ### 5/5 — Love it *2025-02-25, version 1.1.1* Great app! Lets me arm and disarm bike, change sensitivity and know if bike has been moved when in range! Highly recommended! ### 5/5 — works well *2025-02-17, version 1.1.1* ignore the bad reviews - as usual with poor reviews it mostly comes down to misunderstanding set up instructions or basic stupidity - it works well in all ways you could possibly want ### 5/5 — Working Great *2025-02-02, version 1.1.1* This has been an awesome device and handy app so far. Keep up the great work! 🙌🏽 Also, I haven’t experienced any major battery drain with the app being open and connected. ### 5/5 — Working Great *2025-01-11* This has been an awesome device and handy app so far. Keep up the great work! 🙌🏽 ### 5/5 — Alles bestens *2024-11-28, version 1.1.1* Auf Anhieb hat alles funktioniert. Die Verbindung ist stabil und sofort da. „Apple Wo ist?“ funktioniert genauso unkompliziert wie die AirTags --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*